Jimmy John’s

Average food for a great price. Fresh veggies and fast service. Not the best service but it’s not a make or break thing

Horrible horrible horrible service and management! We placed a large order here a few months ago which was incorrect (go figure… how many people does it take to provide a correct order of subs duhhhh). I spoke to management and they told me the next two free meals would be comped as a courtesy for the inconvenience. I placed a pick up order two weeks ago for those two orders and the manager, John, who I’ve never spoken to before was extremely rude and wouldn’t honor the comped meals. I have called corporate, who left a message for franchise owner. I’ve since left about ten messages for the owner to call me. To this day, no one has responded. What a shame! I will make sure I get my meals comped that’s not a problem, just sad I wasted thirty minutes of my life with this jerk! So unprofessional! Very very disappointed with owner of this franchise, not to mention corporate who could not do anything since this is privately owned!

Tried to place an order online and it says there’s no delivery in my area.
I’m thinking since I live less than a mile away it’s a computer gliche so I call and the guy I talk to says that he doesn’t understand why it says that but that they definitely deliver to where I live after I gave him my address.
I say great! I need to look over the menu again and I’ll call back so he isn’t waiting for me to make a decision while he’s on the phone.
I call back a few minutes later after debating what to order and a girl answers, reads back my address (that I guess pulled up with my phone number) and then says sorry we don’t deliver there…
I explained that I just got off the phone with a guy and he said you did and says nope sorry we don’t turn left into that apartment complex…
Less than a mile away? Really Jimmy Johns? I guess that’s why they advertise really fast delivery…

Better than Subway I must say. Now, I am a big fan of subs & this one blows my mine.
I had the Turkey Tom and it was FILLING.
So good. Must come back again some time soon.
So good…

Ordered two sandwiches and asked for one with little mayo, the other with none (sub mustard). Got two mayo sandwiches (with a side of turkey and smattering of lettuce), and random peppers on both (?).
So since there was no one else there to mix up orders, either the employees can’t read or they choose to ignore the tickets. I’m sick and can’t ingest huge amounts of mayo and stray hot peppers so regardless there’s really no good excuse for me not being able to eat my dinner.
You used to be the best sub shop, ‘lil Jimmy.

Jimmy Johns is always my go to for quick lunch that can get delivered to my job ASAP. This is perfect for when I have no time to leave my desk. The workers are friendly and quick. The only real complaint I have is sometimes I am missing something from my sandwich or they forget to slice it in half. I think they are just too quick sometimes. Other than that, sometimes they go over board on the mayo. All in all, they are a good go to for lunch.

I am hooked on the Italian unwich. It’s soooo good.

Great delivery time to a busy area during lunch. Sandwich was exactly what I ordered. They do what they’re suppose to do well hence 5 stars.

I live two miles away and no delivery? What is goin on here??? This is definitely in normal delivery range. Why would u have a commercial about «freaky fast» delivery and not deliver 2 miles out. Sounds like u only have fast delivery because you only deliver within .5 miles.

How do you make sure your restaurant will be a success? You provide high quality product (among the top cold sandwich shops I’ve ever eaten at in terms of taste), affordable prices (a meal for about $ 10, less if you get only a sandwich), and you guarantee that the food will be served so quickly that your customers will «freak». Yup, that sounds about right.
As far as quality goes, JJ’s is the best. For a cold sandwich, I have yet to find a deli or restaurant chain or competitor that makes sandwiches that are as tasty as JJ’s. My personal favorites are the Italian Night Club, the Beach Club, and the Gargantuan. But honestly, all of their subs are great. Their breads, omg their breads. Freshly baked bread every day that just melts in your mouth. I’d dare say you could eat the bread alone and it’d be delicious enough to earn a 4 star review without even talking about fixings. And then the speed. You pay for your sandwich and by the time you’ve filled your soda at the soda fountain, your sandwich is right there waiting for you… it’s literally almost that fast.
Oh and they deliver. Depending on the branch you’re ordering from, the delivery radius may or may not include you, but if you’re fortunate enough to be in their zone, their delivery is nearly as fast as their sandwich making ability.
Pretty much anytime I’m in the mood for sandwiches, cold or hot, I lean towards the cold subs at Jimmy John’s.

While I’ve heard of the chain before, I knew nothing about their food. My office ordered food from Jimmy John’s, and I got the #11 (Country Club) with no tomatoes. I was pleasantly surprised. For my department, we ordered nearly 15 sandwiches. Instead of all of the sandwiches being thrown together in a haphazard sort of way, they were nice. My particular sandwich had turkey, ham, provolone, lettuce, and mayo. I liked the amount of mayo, not too much, not too little. The lettuce wasn’t falling everywhere when I tried to take a bite. The meats tasted fresh. It was convenient to eat and work at the same time without worrying about bits going everywhere. For my first time trying Jimmy John’s, I’m very happy. I’ll definitely be trying more sandwiches on the menu.

The Store owner (Who’s name I am going to with hold) read my review. She told me that she does not get to read the Unilocal reviews as often as she would like but contacted me immediately when she read my review. She let me know that there have been some management changes at the location and things should improve. She also sent my lunch today to show she was sorry about how my experience had gone. The food was better and everything was as it should be as far as the order being correct and accurate. Looks like I should give them a second chance.

The herndon store is 2 miles from my house yet we are outside their delivery range. I called and asked about it and was told they won’t deliver because they want to be fast. Seriously? 2 miles. Guess they don’t do much in delivery sales. I will never order anything from this company! Glad the company wastes money on commercials and CAN’T DELIVER! PICK UP ONLY UNLESS YOUR A BLOCK AWAY!

Sometimes you just need something reliable and perfectly basic. For me it’s #10 Hunter’s Club (roast beef). My boyfriend usually goes for the #17 ultimate porker add provolone. I love everything about this place, the bread, the mayo (I usually get extra), the ratio of meat to veggies. Don’t skip on the chips, I love their salt and vinegar. The dill pickles are also super great. Only downside is we live too far for delivery. I love how consistent this chain is, we used to order it all the time in Florida and it tastes just the same up here. Also the ice is nice and small, just the way I like it.
Make sure to ask them to cut your sandwich in half, the thirds don’t usually end up even.

Descent subs very nice Italian, bread nice. P. R Terrible no respect no mannerism. I can laugh at funny stuff even raunchy but in front of kids, or elderly? The Manager + staff needs a mother figure there to teach the Gangstah attitude some respect. I gave one star for great taste, one star for quickness, one star for consistency, minus 2 stars for rude talk on sub line

It’s Jimmy John’s– their sandwiches are good, consistent, and exactly what I’m looking for when I want a quick healthy-​ish lunch. The staff here are great; they’re polite, they’re quick, and they seem to actually enjoy their jobs (customer service is always much better when people enjoy their jobs). So why 3 stars?

There are a number of inconsistencies with this location between what’s posted on their website and what they actually go by. Online, their hours are listed as 9am-​9pm. On Unilocal,it says they’re open at 11am. At the restaurant… they have no hours posted. It may not seem like a big deal, until you have a full day planned out and you’ve agreed to pick up Jimmy John’s to hold on to for lunch later BECAUSE their hours were listed at 9am-​9pm. At that point, two hours becomes a big deal.

They also deliver– but apparently only within the Herndon Parkway? I’m not sure– I haven’t quite figured out their delivery radius yet, but I do know that the few times I have tried to get a sandwich delivered to my house (less than 1.5 miles away) I’ve gotten the «we don’t deliver to your location» notice.
Bottom line: they’re great if you’re swinging by for sandwiches at lunch or dinner time, but don’t trust whatever is posted on their website– the information is inconsistent.

Five stars, yet this place freaks me the sweet baby Jesus out. Here’s why…
The last time I saw something so delicious pumped out so fast with such utter consistency and with such a degree of friendliness, it was in a movie where aliens were actually trying to feed people an «alien food fertilizer» that would prime the human bodies for alien consumption. Humans loved it and devoured the stuff. Then, humans perished. Fail.
I’m pretty sure that’s not what’s going on at Jimmy John’s, but this place is scary fast and scary delicious. Ratings for me are relative — I’m looking at «how many stars should I give this place in relation to other sub joints,» and not, «how many stars should I give this place in relation to Joël Robuchon in Vegas.» As far as sub joints go — easy five stars.
The simplicity and consistency of the subs is spot on. The price is totally reasonable. The speed of service — and I’m not kidding when I say this — is so fast it’s sometimes a little unnerving, even when I order a sub with some tweaks. Not minutes… seconds. SECONDS!
Again, easy five stars… one of my favorite sub shops ever. if your looking for high-​end presentation and a wine list, search elsewhere, but if it’s bumpin’ subs you’re looking for… nailed it. Simple. Delicious.

Great sandwiches and the prices are very reasonable, it can get crowded around lunch time but you are in and out so quick if you’re getting your food to go, as for eating in there are a lot of seats so there shouldn’t be a problem
Much better than subway if you ask me, meat and toppings and the French bread is awesome, the selection of Clubs or Subs had me sold right away, from now on this is definitely one of my weekly lunch spots

So today (01÷24÷14) was my first time at Jimmy John’s and after hearing such rave reviews from colleagues and Unilocal friends, it was only right that I give this place a try.
I arrived around 1pm and immediately when I entered all I could smell was pure deliciousness, and to my surprise it wasn’t packed at all (which was cool because it gave me time to look over the menu without feeling rushed).
I finally decided that I would get the number 9 («Italian Night Club» on a sub roll) on their menu and I must say that I was quite pleased with my decision. The bread held up quite well (didn’t get soggy like a lot of sandwiches do), the meat was plentiful (for any reasonable eater), and the price wasn’t bad either.
They have places where you can sit and eat but I opted to take it back to work. The service was quite speedy but then again there really wasn’t anyone there.
In the end, I like Jimmy John’s and I most definitely will go back to try other menu items. First impressions are always crucial to get customers to return but consistency is what makes a regular.
Let’s see if they will be up to the challenge.

**** 3 ½ Stars ****
— — — — — — -
We figured that we were overdue for a visit to Jimmy John’s. I was curious to see how they stacked up against Jersey Mike’s. The visit was worth it as we concluded that Jimmy John’s was better than Subway but not quite as good as Jersey Mike’s.
When we arrived at around 6 p.m. on a Friday night, there was no line. The guy behind the register was very friendly. We both decided to go for the #5 Vito. This sandwich consists of «genoa salami, provolone, capicola, onion, lettuce, tomato and a real tasty Italian vinaigrette» (the description is straight from their menu.). We both asked them to hold the onion and we were happily obliged.
One big difference between Jimmy John’s and Jersey Mike’s — the cold cuts at Jimmy John’s are pre-​sliced while Jersey Mike’s slices them fresh with each order.
Other differences — the rolls used at Jimmy John’s are thinner (which isn’t necessarily a bad thing). Jersey Mike’s «Mike’s Way» is way better than Jimmy John’s «real tasty Italian vinaigrette». Jersey Mike’s is far more flavorful. However, I’ll give Jimmy John’s one thing — they aren’t too heavy-​handed with the vinaigrette which is sometimes a problem at Jersey Mike’s.
Jersey Mike’s has some hot subs on the menu — not so for Jimmy John’s. One thing at Jimmy John’s that gave us a bit of a laugh — for their tuna subs, part of the description says «fresh housemade tuna». Yet up on a shelf in plain sight are institutional sizes of Chicken of the Sea tuna. Hmmm… a bit misleading!!!
Jersey Mike’s «Original Italian» has a larger variety of meats in it. Theirs has provolone, ham, proscuittini, cappacuolo, salami and pepperoni.
We have to say that Jersey Mike’s wins the «throwdown» of the Italian subs in terms of overall flavor and variety.
As for price —Jersey Mike’s is a bit more expensive. However, we go there when the «Clipper» has coupons. We’ve yet to see any for Jimmy John’s
As for atmosphere — Jimmy John’s is a much smaller shop with far less seating. Also, while Jersey Mike’s has 2 TVs running with soft sound, Jimmy John’s blasts 80s headbanger music. At least we were lucky that they played 3 songs that we liked when were there. In between each songs there is very brief silence. So — it’s like this — Between bites of the sandwich, sing along with AC/​DC «You shook me all night long» — Quck, talk! — Then sing along with Warrant «Where the down boys go» — talk some more! — Now sing along with Bön Jovi «Shot through the heart and you’re too blame. You give love a bad name»
So — For us anyway, Jersey Mike’s comes out on top. Yet we don’t have any problem giving Jimmy John’s another shot and try a different sandwich. In fact, I’ll take the «#5 Vito» any day over Subway’s «BMT».