I have to agree with the bad smell from a previous review. It wasn’t overpowering, but funky The bar area wasn’t kept clean. The burger was good, the bartender was not very attentive. It was just ok, but I won’t be back.
Sean R.
Tu valoración: 1 Raleigh, NC
Wish I could give a review of staff or food, but we were unable to stay longer than 10 min. The restaurant smelled so bad that we were forced to leave.
Mandi E.
Tu valoración: 1 Bethlehem, PA
We arrived at this Friday’s at 12:45. We asked the hostess if the kitchen was closing and she told us it was okay to sit at the bar for apps. Servers are yelling across the bar LASTCALL!!! We sat until 1:20. The manager approaches us and tells us that their food order«got lost in all the havoc and he doesn’t want to serve us cold food» gives us free app cards for«next time»(we will never come to this location AGAIN) BESTPART. Runs after us after we walk out and tells us we still owe money for the one beer we order. Unprofessional and awful service. Never again
Constance B.
Tu valoración: 1 Richmond, VA
This is the worst tgif ive ever been to, service was horrible me and my boyfriend ordered appetizers, the waitress obviously wasnt paying attention when we ordered because she brought out everything we didnt order then walked away before I could even tell her it was wrong .Then we tried to find her, 5 minutes later I see her outside the window smoking and talking on her phone, Really??? After that we paid for our drinks and left.
Talia-Dae' B.
Tu valoración: 1 Henrico, VA
Waiter was terrible! Service was slow and food was nasty! Sent back everything and still ended up paying for a drink I sent back and when questioning the waiter he acted like he had no idea what was going on but no shocker there… he was clueless all night
Theresa D.
Tu valoración: 1 Chester, VA
Terrible service, never got waited on!!! We left after being completely ignored by the wait staff and manager! Never going back!!!
LaTasha B.
Tu valoración: 1 Henrico, VA
Came here as a second option and it still was better to stop maybe anywhere else. Ordered the endless appetizer and you can only stay with one appetizer on the list. Then I choose the wrong appetizer the spicy chicken something. And it was four tortillas chips with mainly cabbage and tomatoes. I had one small chicken on each one. Then the bartender left on me and never even said a word. Never going back worst $ 22.00 spent.
Brandon T.
Tu valoración: 3 Cape Coral, FL
I really wanted to give this two stars but decided on three only because the service was significantly better on this trip than the previous two. To start the food isn’t great and I think they don’t do a very good job of trying to make it good either. Limited portions and slow delivery of food is the killer here. I receive my chicken and spinach plate 10 minutes before the rest of my party of two received there food. I will more than likely be visiting this place again but only because it is so close to the hotel I stay at when in town. Good luck to this Friday’s on keeping its doors open.
Mark H.
Tu valoración: 1 Richmond, VA
This place is ghetto and very unprofessional. The waiters were rude and very slow. They did not welcome us at all. I wish I could give it 0 stars. I will never come here again. They need to hire new staff.
Carletta B.
Tu valoración: 3 Little Plymouth, VA
The staff seem pretty nice but they were batting nothing tonight food came out cold and not done we ordered one thing and got another. The waiter couldn’t remember what we ordered I’m still waiting on my water. And the place is not that packed
Mary H.
Tu valoración: 5 Gansevoort, NY
Came into the restaurant for a late dinner after 12 hours of driving. We were tired, cranky and hungry. Our server, Lyniece, was at our table within minutes to take our drink order. We ordered our drinks and food at the same time. The drinks came immediately followed by our food. Lyniece was friendly and attentive to our every need! The food was great and we left there quite full no longer cranky but still tired!
Damien R.
Tu valoración: 1 Richmond, VA
I’ve been here before, and this place has seriously gone downhill. The food was okay, but my steak was extremely chewy to the point of me being unable to eat it. It was also a bit undercooked. The waitress barely came by to check on us. Don’t come at night if you don’t want to be at an incredibly noisy place, we couldn’t hear ourselves think.
Paula J.
Tu valoración: 4 Richmond, VA
Here hanging out with my BFF for the kickoff of her birthday weekend. Started out with the Ultimate Blueberry-Pom Long Island Tea. It has blueberry vodka, gin, triple sec, rum, blueberries, pomegranate, lime juice, fresh lemonsugar and sprite! Perfect combo! Sweet, tart, & delish! I wasn’t sure I was going to order any food, but decided to check out the menu to see if there was anything new on it. Didn’t try anything new, but ordered my «go to» app of Sesame Jack Chicken Strips, then even ordered some Vanilla Bean Cheesecake to go. I like how they do have music on Friday nights, on top of multiple TVs in the bar area to show various sports events.
NamNam G.
Tu valoración: 1 Richmond, VA
Really can’t give any stars because I didn’t eat anything. I was so pissed off after standing at the host stand and the manager with gossiping with a host(she has freckles and a little ponytail) and they didn’t pay me attention or great me until they finished laughing at what ever they were talking about and the manager looked up and walked Away. Then the host said she was going to call the Togo taker but she never came after standing there waiting over 5 min. I just left. No customer service, the staff looks like they don’t care anything about appearance from the hair to the sagging clothes…
Roger S.
Tu valoración: 2 Las Vegas, NV
Had a so-so experience here. The major problem was our waitress was super-young and had no idea what she was doing. Made many, many trips to communicate basic information, such as «we are out of Michelob Ultra,» etc. Our food arrived in a chaotic fashion over a prolonged period. One burger was way-overcooked, and had to be re-done. Its replacement was fine. Food was standard, TGI Fridays-level stuff, maybe a touch below par. Also oddly unsettling: a uniformed police officer standing guard and patrolling the place. How rowdy does this crowd get? Maybe his presence was deterring what would have elsewise been coarse behavior. I would come here again, but I hope that next time my waitron knows what they are doing.
JC M.
Tu valoración: 1 Irving, TX
Literally the worst service I have ever had in a restaurant. This is an awesome place if you like waiting half an hour or longer for drinks. Waitress wouldn’t even look at our table. Gives TGI Friday’s a bad name. I don’t plan to ever patron one again, even in other cities.
Sharon H.
Tu valoración: 1 Euless, TX
Absolutely the worst service. Waited over an hour for DRINKS from the bar, and the server did not care at all… but his friends at the table next to us were served within 10 minutes. Ordered an appetizer and were never given silverware, and had to ask a manager for napkins.(Even then we were only given three napkins for a party of five.) I wish I could give negative stars.
Jeff P.
Tu valoración: 4 Kansas City, MO
Service is best at the bar: some of the bartenders are good, some are great. They all do a good job and service isn’t slow like in the dining areas.
Shequita L.
Tu valoración: 4 Henrico, VA
Here on a lunch break, I was seated immediately & my waiter was there before I looked up. Quick service, as well as a perk of chips & salsa for being a Stripes Member, while I wait for my order. Thanks for Quick & Excellent service!
Yvonne M.
Tu valoración: 3 Glen Allen, VA
Celebrated lunch with my girls. The waitor was pretty lame, and not very observant. He would walk over and ask if everything was okay at random times, but not notice that drinks were empty… Twice we had to ask him for a re fill when he was oblivious. The food was good. I had a jack Daniels chicken sandwich. Its a favorite of mine and never disapoints. I choose a side salad instead of fries and it was also good. The strawberry lemonade was yummy too.