Wendy’s

How the hell has the Health Department not shut this place down? Absolutely disgusting! As I was waiting to order i witnessed and employee semi pick their nose and went right back to making sandwiches. I walked out! With complaints of smells and cockroaches it’s amazing they are still open! STAY CLEAR!

last time I ordered from this wendys I opened one of the burgers and it had a bug stuck to the cheese. I almost threw up. If you are ever here and are considering eating anything, take it all apart first and inspect it real good, and good luck. I have never and never will eat at Wendy’s again. I don’t know how this place is still allowed to stay open

We were headed home and looking for a simple burger. Wendy’s burgers have a great flavor, and their ‘priced right’ menu is very affordable.
We arrived, and stood behind a family of 3 who was placing their order. While we were waiting, we realized that the employee behind the counter was slow. I mean… SLOOOOW. The employee also messed up one of the drinks, giving the man a regular coke when he asked for diet. Their order was very small, and it took nearly 5 minutes to complete so they could sit down. I almost left, but we were already there.
As we stepped up to the counter, thinking that it was finally our turn, the employee was gone. Turns out that he was below the register and came up with a handful of cash. I just figured that he was restocking the register. When he was done, he just looked at us and asked in the most quiet voice ever how he could help us. He looked happy enough, but he was the quietest most slow moving person I had seen in a while.
We stood to the side and waited for our order. A young man came in and complained that he had placed an order in drive-​thru, and didn’t receive two of his sandwiches. Again, the employee disappeared under the counter. For real? Stood up with another handful of cash. It was weird, but I have no idea how they handle their register so maybe this was normal. Meanwhile, another employee brought food out to two different vehicles waiting off to the side of the drive-​thru for their food. Understaffed maybe? Slow employees? From what I could tell… yes to both.
Our order was a doublestack, jr. cheeseburger, fries and a drink. My jr. cheeseburger was just ok. The bun was cold, but soft. Cheese was not even melted a tiny bit. The meat was warm but not super hot. There was such a tiny amount of ketchup and mustard on my burger that they may as well have not even bothered. My husband said that his doublestack was pretty good. The fries were surprisingly tasty. I was not impressed at all. I left disappointed.

If I could give this no stars, I wouldn’t even miss a beat in doing so! This is absolutely the worst fast food place I have ever eaten at — no questions asked!
We came in on a Saturday night, after watching a movie at the Galaxy. There was four of us and we were in a good mood and wanted something to eat that was quick and easy. Our mood was instantly ruined by the lovely associate at the counter, Nick. I’ve met my share of grumpy associates, but I think he takes the cake! We tried cracking jokes and lightening the mood, but Mr. Nick was not having any of it. He rolled his eyes and just gawked at us when ordering. Now it’s dead empty on here. No one besides us was in here and he was just so miserable.
Fast forward to the food. Half of the order was wrong, with extra ingredients added we requested off and stuff we wanted on, not there. The soda was flat. The fries overly salted. They just did not give a single care in the world.
Now, I had to order an extra item after the fact and just suggested to the employee that he smile a little more that life wasn’t that serious. Said employee made it a point to loudly discuss my comment and my party with the manager. Any intelligent person in customer service knows that the worst thing you can do is speak about the client, especially badly, in front of them.
Fast forward a bit more, and what seems to be a regular comes in. Out comes the same manager from before being the nicest person I’ve encountered all night, and then come to find out she personally knows the person who was ordering. Proven then by the fact she walked out to flirt and laugh with said gentleman. To add the icing to the cake, while flirting with the gentleman, she was taking orders through her headset and only proceeded to stop when I made it a point of looking at her and taking a photo.
Management and staff, please understand that you’re in a field where you have to meet hundreds of different people a day. If you do not have the personality or the need for a job, and want to act like its the worst thing in the world, find another profession. There are many an American that would die for a job, and would probably do it better.
Update: Upon going up to the counter and asking Nick what his full name was, the manager’s name and their store number, I was confronted by the manager and the gentleman she was flirting with. The manager just lowered her head and didn’t say anything to me after I told her that they all needed to step their service up. I told them I had taken pictures and had her on video that I would love for the store owner to see of her at work with a customer. At this moment her friend storms up to me and starts to yell at me saying that I need to delete my videos and shut my mouth because his dad was a cop and that it wouldn’t end well or me. The manager did absolutely NOTHING to stop this gentleman from threatening me and just stayed quiet. I told her friend to back off that this had nothing to do with him and that if he was an employee. The manager finally stepped in and stated he wasn’t, to which I replied that she should probably try to control her friend. The gentleman that was trying to get in my face left after I repeatedly ignored him, while trying to ask for basic information on the establishment. All throughout this, Nick was smirking and laughing. I asked him if something was funny and he smiled. I’m going to be writing the owner of this establishment and filing a formal complaint with the BBB, as I believe the franchise holder should be aware of what the employees are doing, while they’re being paid.

The slowest service ever !! Had only one family in front of me, it took atleast 15 mins for me to order, and another 15 mins to get our orders.

Okay, I know this is fast food, but man this Wendy’s is always horrible. My first time there I took 1 minute to think about what I wanted to order, keep in mind there was no one behind me, the guy taking my order kept on repeating «are you ready» «are you ready» «hello are you ready yet» each time I said «no still looking, I’ll tell you when I’m ready» he was rude with the response. & gave me the wrong food. The employees are always so rude, the chicken is always so hard and dry, and they ALWAYS forget items. Seriously every single time one or all of the things above happen and its ugh. Don’t go to this Wendy’s. Let’s shut them down for the shit hole they are. Anger Unilocaling right now. Hope this helped though :) don’t go here

Stood at the register for 10 minutes. No one said anything to us and never took our order.

COCKROACHS!!! COMPLETELY TRAUMATIZED BY THIS WENDYS. I will never eat here again and neither should you.
Went into Wendy’s last night to grab a quick meal before I headed across the way to Galaxy Theaters. As I walked through the doors the first thing I said was it smelled like a barn. The smells hit you as soon as you walked in. The smell wasn’t the sewage it smelled like hay from a barn.
Two other girls walked in behind us that said the same exact thing.
As I am talking to the cashier I see something crawling on the wall to the left of the register. All I could say was «Uhmm you have a cockroach crawling on your wall.»
THE THING WAS THE SIZE OF A GROWN MANS THUMB. It wasn’t your typical cockroach you see on the ground in Vegas it looked like he’s been living there for awhile. Looked a lot like a hissing cockroach. You could see those pointy things on its legs it was so big.
Without hesitation we ran out of the building and so did the girls behind us. What made me upset was that the cashier just walked away from the counter like that happens often. Never again will I eat at another Wendys

Worst food I’ve ever had at Wendy’s.Order was wrong. Food was cold. Wasnt offered ketchup or condiments for $ 18 worth of food. Then when asked the young girl she looked at me like it was inconvenience. Was given only 1. Pathetic!!!

I usually don’t post negative reviews. Nine times out of ten I’d rather not waste my time and energy than write a bad review. With that said, my experience at this Wendy’s warrants my time and energy.
From the moment I walked in I felt like I was in an empty high school cafeteria being run by its freshmen class. The sounds coming from their kitchen was reminiscent of locker room banter.
Finally my chief complaint. My double cheeseburger was not cooked. My first bite, I sunk my teeth in two seared patties that were both frozen on the inside!
I ended up throwing the new burger away that they gave me because I lost my appetite and because refunds weren’t an option.
I DO NOT CARE IF THIS IS THE LAST PLACE TO EAT ON EARTH, I WOULD NOT AND WILL NOT COME BACK HERE EVER PERIOD.

We made the mistake of going here for lunch today to kill time while waiting for our movie to start. We immediately notice that it smells but assume it’s a stinky person so we proceed to order. Charleson is either new or just can’t get it together. I order a cheeseburger kids meal with ketchup only. He says «so a hamburger with only ketchup?» I say noooo a cheeseburger with only ketchup. He tells me the kids burgers only have ketchup on them. So we order the rest of our food. I get the kids meals first. I get a cheeseburger with ketchup and mayo. I go up to the counter and tell him that he told me the kids cheesburgers only come with ketchup but this one has ketchup and mayo. He says he told them not to put mayo on it. I tell him again that he told me it only came with ketchup. He repeats that he told them not to put mayo on it and he doesn’t know what happened. Our receipt does not show ketchup only. They remake the burger and while my kids are eating my husband and I continue to wait for our food… and wait… and wait. 12 minutes go by. Finally we get our food. The cheese on my chicken sandwich is not melted and ice cold. The bacon feels like it just came out of a fridge. My husbands was the same. So we waited 12 mins to get cold food. I go up to the counter and get a girl who speaks no english. She says «Happy Mothers Day» and walks away. Another lady comes over who barely speaks english and stares at me blankely. I tell her we just want a refund. She never apologizes, neither does Charleson. We finally get our refund and leave. The smell never got better and we realized it wasn’t a person but the place. Between the smell, horrible food and horrible service, we will never visit this location again!!!

I have to say I wasn’t impressed. My Fiancée attempted to use the bathroom before ordering and came running out saying there was human waste on the toliet seats and she couldn’t go. We reported it to the cashier who just shrugged it off. We never saw anyone leave the kitchen area to go service the bathrooms.
Our food, or what they served us as food was horribly disappointing. We ordered three meals. The daughter and my fIancee had to send their burgers back. Both were icy cold. The fries were super soggy and were most likely sitting out for a long time before being served.
Management remade the burgers gave fresh fries but failed to give the burgers back with the proper toppings. After taking them back a 2^nd time we ate our meals.
On the way home the girls got super sick. My spicy. Chicken sandwich didn’t seem to upset my tummy but having to pull over to let them throw up leads me to believe we won’t ever be back. Too bad because with a movie theather across the parking lot could have prompted a few repeat visits.

This Wendy’s location is actually just off the north side of Sunset Drive, right in front of the Galaxy Luxury Movie Theater in Henderson.
I usually end up here right before a movie to grab some tasty chicken nuggets to smuggle into the movies! It’s just another chapter to my perverse and unnatural love of tasty, wonderful chicken nuggets! Wendy’s aren’t necessarily the best chicken nuggets in town but they are a-​ok and will do in a pinch.
I’ve only been inside once. The place wasn’t necessarily immaculate, but it wasn’t terribly messy, either. We almost always hit the drive through to grab our food. The service is okay. Just okay. Honestly, it hasn’t been good enough to stand out. Then again, it hasn’t been terrible enough to stand out either.
That is why I am giving this location 3 stars. It is what it is. Don’t come in with unrealistic expectations and you will be just fine. It’s not bad at all and I will continue to come here and buy tasty, wonderful chicken nuggets to smuggle into the movies!
3 stars.

So I haven’t had Wendy’s in years. Had their lunch value menu 2 double patty cheeseburger. Ok I’m not going to say it didn’t taste ok but it was dripping greasy. Made my stomach sick. Also no lines and you still have to wait for your meal. Took long.

Just got totally ripped off at the drive-​thru. Ordered a half salad and a medium drink. Got charged for a chili, burger + premium drink with extra shot of flavor and extra cheese on the chili.
Thought the price was high, but was crunched for time and don’t have the ability to go back for several hours to complain. At that point, and even now, it will be my word against worker as to what I ordered. Although I did receive exactly what I asked for, rather than the food reflected on the receipt.

Lady taking my order had a thick east european accent and talked so fast that I couldn’t really understand most of what she said. I had to have her repeat herself and try and speak slowly and she acted like I just insluted her. Well, I normally don’t tray and insult people who are trying to take my fast food order, just don’t have the time and inclination for this. Maybe I should blame management for putting someone in a position of taking orders who has a communication problem.

It is fast food, so you can’t expect a ‘true’ healthy meal. However, they are pretty efficient even when it is lunch hour especially near a school. And they do accept the coupons that you get in the mail so even better! More savings for those who are on a budget. Always love the frosty and their chili. That’s probably the only things I ordered from them.

Its been a few months so I thought I’d give them another shot. Weelll although there were six different sauces rung on my ticket… my total in bag net was zero. I also was charged for two salads when I ordered one.
I ran in to get sauce and just told the lady the extra salad rather than wait for a refund.
Got home to no croutons for salad.
D: gah. Never again.

Same famous hamburgers and fries as all the other Wendy’s.
However, this location has had more issues with timeliness than any other one that I have been to. Many times I’ve come by for lunch and the drive-​thru is pack and not moving. Then I go inside and it’s the same thing. Once I rolled the dice and tried my luck. 18 minutes later, I finally got my chili and fries.
Go if there is no line, but if there is one, something’s up and it won’t be pretty.

I am a fan of the medium size crispy chicken deluxe extra value. At $ 3.87 it is a bargain. So, usually when I head north and I am in the Wendy’s mood I. ll dine here.
There is plenty of parking. The restaurant is never packed.