Warm Hearts Pet Hospital

I have been using this place for years and always recommend people with pets to come see Dr. Inna no matter how far away they live from her. My dog had bladder stones and I went to two vets, both gave me extreme high prices (5−6k), and no education on what exactly bladder stones were. Dr. Inna educated me thoroughly, then I started educating myself! Humans and animals have a ton of similar health issues. Five years later and I would never think about switching vets. I will be getting Pet Insurance soon just in case there is ever an emergency with my furbaby, Dr. Inna can go through with treatment.

Took my dog here for a dental cleaning on Thursday January 7, 2016. This vet is located in Henderson on Warm Springs & Stephanie.
The young lady who set the appointment was named Kayla and she couldn’t have been nicer or more helpful. Drop-​off time for dental cleanings is between 8−9am. They do bloodwork and then begin the cleaning. Dr. Larson performed the dental prophylaxis and called me as soon as she began to let me know that 11 teeth would need to come out. She gave me a price quote of $ 653.92 and asked me if I authorized her to continue and I did. This price included antibiotics, pain meds, bloodwork, two immunizations, mouthwash, and the extractions. I think it’s about $ 200-​ish if there aren’t any extractions however my dog is a million years old and I knew he had a lot of rotten chompers.
My favorite thing about this place is they give you a call the day after the cleaning and ask how your dog is doing. That made me feel wonderful… like they really care… even though their manager probably makes them do it LOL but either way it’s a great thing to do.

We’ve taken all our family dogs here and dr. Inna has always been amazing and caring person. You can tell she has a passion for her career and my dogs love her! She listens to any concerns and will be honest about what’s wrong and unlike many other vets she won’t try to get to to spend on unnecessary procedures.

I found Warm Hearts on Unilocal,looking for a vet that came highly recommended from people I didn’t even know, but cared about their pets as much as my family. The reviews were great. We live in Inspirada and the office is about a 25 minute drive (and yes we passed about 900 other veterinary offices along the way) Meila (technically my 12 yr old son’s cat) had been getting sick and had lost 3 lbs rather quickly, but I thought it was due to a sensitive stomach. I can not say enough amazing things about Dr Inna and the staff. Last Saturday we took Meila in (hoping for best case scenario since we have 3 kids, it’s close to Christmas, and vet bills can be pricey – eekkkkk). Dr Inna went over what she would like to do and we need to leave her for a couple of hours for X-​rays and things. When we retuned, she went over what she found on the X-​rays, which wasn’t a lot (meaning the problem was probably worse than we actually thought) but without doing blood work we wouldn’t really know. Let me tell you what I REALLY admired about Dr Inna. The moment she didn’t make me feel like I was a horrible person for not having the blood work done. She said she knew it was Christmas time, and we obviously had kids (2 were with us ages 12 and 19) so let’s try meds, prescription food and see what happens over the next week.
After a week we saw zero change and we knew what we had to do. It wasn’t the way we wanted to start Christmas break but it was time to do the right thing. So, yesterday after my son got out of school we went to Warm Hearts with sadness in our hearts. When Dr Inna came into the room she looked at us and asked (with hope in her eyes) if we had seen any change. We all shook our heads, and she was just as sad as we were. She looked at Meila, and looked in her ears and said «she’s very jaundice, her body is shutting down». Reality then hit– cancer, our sweet girl had cancer. I couldn’t comprehend it she played, she ate, she drank, we had a routine and now it was all about to stop. Dr Inna gave us the option of taking her in the back, or us staying with her. This was something I knew my tender hearted son would NOT be able to handle. She quietly stepped out of the room to give us a moment, and then my family of 4 cried like we hadn’t done in a very long time. The vet tech was very sweet and the lady up front was also very kind. We will be returning, with our other fur babies. Thank you. Thank you thank you Dr Inna and staff.

I’ve been coming here for about a year now. Most recently I’ve been here every week as my dog broke her back right foot. I had to take her to an emergency vet due to the accident happening around 3am however I followed up with Dr Inna the next day and she saw how I paid $ 800 at the emergency vet and was kind enough to not to charge me for the follow ups since I’m not made of money.
The follow ups have been very brief but to the point. Every time I come here there are always so many people waiting to be seen. This vet Is always busy!
The only bad experience I had here was when I picked my dog up from having her teeth deep cleaned where they have to put the dog under while they do the procedure. I picked my dog up and noticed a bump on her side. I decided to take her back in as I was concerned. I saw the vet who said it looked like she had an allergic reaction and she would give her a steroid to reduce swelling, etc. This was not Dr. Inna, it was the other vet. This was very concerning to me that they didn’t catch this while she was there after the procedure to be «monitored».
Other than that everything has been great. Especially with Dr. Inna!

Honestly, I can’t say enough great things about this place. I adopted my Boston a couple years ago and didn’t realize she had so many health problems. The very first thing we had to deal with was her brachial cyphalic syndrome and had to do almost an emergency surgery. Dr. Inna took care of her then and continues to through out her illnesses. The entire staff knows us, we walk in and they greet us immediately. Diesel is comfortable there and walks around like she owns it. If you ever need a vet for anything, I would recommend here over any other place in the valley!

I’ve tried to write this review multiple times but each time it turns into a book because the list of good things to say about Dr. Inna and her staff is never ending, so I’m sorry in advance for the essay!
I found a dog in the road that had been hit by a car a little over a month ago and if you met him today you wouldn’t even know it and I cannot thank Dr. Inna and her staff enough for all their help and generosity in getting this poor little guy back on his feet. When we first found him it was right across from another vet who shall not be named and let’s just say they were not as generous or as caring as the staff at warm hearts. The first vet told us he would never walk again (spine injury) and today he is jumping on my rather tall bed like its nothing. We took him to Dr. Inna as soon as we could get him out of the other place (we take our other fur babies to her) and she decided to start him on laser treatments and change up his prescriptions and when we took him home he stood up right away and WALKED out of the room. This is hours after the other vet was telling us he would need a $ 2000 MRI and possibly surgery and he still might never walk again. Still, Dr. Inna did more than just come up with a more cost effective solution, she gave us hope, and I truly believe that changed everything, even Obie’s spirits were lifted after seeing her and with every visit and every laser treatment he got better and better. We never found his owners but he has a forever home with us and he is happy as can be!
We just got him neutered yesterday and today warm hearts called us just make sure he was doing okay. That speaks volumes, especially when they have helped us out so much in rescuing this little guy already. I could keep going, but I think you get the point, Warm Hearts is the best animal hospital I have ever taken my dogs to and I would not take them anywhere else. They truly care and I trust them 100% with my furry family.

I have been coming to Dr. Ina for about 3 yrs. she is so knowledgeable and caring.
I feel very blessed to have found her. She truly cares about the animals.
Her clinic is very clean, and the staff is great. I’m retired now but in the past I did 40 years of pet rescue. In that time I have been to many vets both here in Las Vegas and in California. She’s at the very top of my list of the best. She has my loyalty forever! I love her. Her heart and soul is genuine!

My pugs have gone to Dr. Inna for years and we LOVE her and the staff! On Tuesday we found a dog in the street gutter, left for dead. We brought him to the nearest Vet and they treated him for 4 days. Fractured back, damaged liver and road rash. We brought «Obie» to Warm Hearts today. She changed up his meds a bit, did laser therapy on his back and reviewed all test results. After agreeing on a plan of action, we brought him home. An hour after he settled in, he WALKED (slowly) out of the room, wagging his tail. He still has a long road to recovery but… HE CAN WALK! Last night we were discussing putting him down, tonight he is gobbling food, licking our faces and WALKING! Is DR. Inna a miracle worker? Not always. Does she give it her absolute best and is she honest and compassionate?! Without a doubt. Reasonable pricing and compassionate! Love Warm Hearts!

Dr Ina and all the staff are awesome people. We took our dog Max to Dr Ina since they had good reviews and were close to our house in Green Valley. Excellent service. Highly recommend taking your animals to Dr Ina and company.

Before we moved to Las Vegas, I used to take my dog Rocky to VCA back home in Hawaii. They were fine taking care of my dog but the front desk lacked manners and the doctors were very pushy, so I decided to look for another vet on Unilocal because I did not want to go back to another VCA here. Also, my poor dog was suffering from a tooth abscess and needed to be taken care of immediately. We scheduled an appointment on a Monday and got in the next day and was even scheduled for his teeth cleaning and extraction 3 days later.
We had Dr. Inna Goncharov for Rocky’s first visit at Warm Hearts and she was really fast and efficient with taking care of updating his vaccines. Dr. Inna is also very attentive when regarding questions/​concerns about your pet. Although, Dr. Larson took care of his dental procedure and she did an amazing job! I’ve never seen my dog’s teeth so white. Dr. Larson is very thorough and informative and is very patient with teaching you how to properly care for your dog after a procedure done like this. I am more than satisfied with how my dog’s teeth turned out and it makes me happy knowing that he is no longer uncomfortable.
The entire staff here is very friendly and I can tell they genuinely care about your pet. I highly recommend this place for all your pets’ needs! Again, thank you to the staff of Warm Hearts Pet Hospital for making Rocky’s first time in Nevada at a vet clinic pleasant. We will surely be back!

Dr. Ianna is the best. The staff is typically fast, friendly and efficient. Sometimes, the waiting room is cramped. But, that is a minor hair to split compared to the consistent quality service

Dr. Inna is an amazing veterinarian, but above that a genuine person, she truly cares about her furry patients. My two cats Venice & Giacomo first went to Warm Hearts five years ago, Venice has been a sick kitty and Dr. Inna has always proven her love for animals with her compassion and great treatment of Venice in times of despair, I find it hard to truly express just how much I appreciate all she has done, there are no words to capture what a true professional and caring human being she is. Thank you Dr. Inna for all you have done for my little family.
Venice 2006 – 2015

Awesome experience! Every single person that works here has a wonderful personality– very friendly and outgoing and make you feel at home and on topof everything else the prices cannot be beat!!! I definitely found my vet with Dr. Ina and her wonderful staff –Thank you

We have a little 6lb dog & always worry about where to bring her when visiting vegas. Their prices are so reasonable. Our 6lbs pup stays for $ 11 a day. We even went there to have her spay for less than $ 200 (that was 2 yrs ago though) she doesnt require the extra shots that other vet requires for spay/​neutr.
Kudos to the staff & dr Ina.

Shona is amazing!!! Tried her for the first time the other day. I will never go anywhere else!!! She is so gentle and caring. She makes her own cute, little bows too! Definitely try her out!
Dr. Ina and her staff are awesome as well! Very happy that I found this vet and groomer!!!

Hands down the best veterinarian in town!
Compassionate and works hard to help your pet and you. Low cost too! Same day appointments, Doctor Inna actually returns client phone calls and even speaks to them directly of they ask for her. The office is always clean and the animals are always happy when they board.

Once again Dr. Ina saved the day… I loss my job about 6 years ago and, haven’t been able to get my dogs teeth cleaned like I used to… I have a toy chihuahua that needed her teeth cleaned as soon as possible she was in pain… All I had on me was 300 and no credit cards. Dr. Ina said I could pay her in full on my next pay period lets just take care of her teeth right now. I have lived in this town for 22 years and never had a vet like this lady… I’m from Michigan and vets out there are mostly like Dr. Ina… I can’t say that about Vegas… Well except for Dr. Ina she is the best! Thank you again…

I have to say I really love this vet. I’ve had pets /​dogs my entire life and this is the first vet I’ve had that genuinely cares about the animals well being and not about pocketing every dime you have. And my dogs actually enjoy the vet. They have never licked or wagged their tails at my last vet. They are kind and they are patient. Hats off to you warm hearts. Thank you for caring about my kids.

After we adopted our little friend last month, we went there for our first check up and glands cleaning. All staff was really nice, and we really liked Dr. Inna :) And the atmosphere inside is really warm)
We definitely will be back very soon for a dental cleaning. Thank you Warm Hearts!)