This is NOT for the store in Henderson… but the store in Aliante. STAYAWAY. Nobody knows, nobody cares. Last time it took me 3 trips to get some tires installed… yes, 3. When installed, they weren’t balanced. Went back THIS time and have been there 6 times. Yeah. I’m stupid… should have known from the last experience. The tires I ordered are in. but nobody can seem to be able to put them on my truck! Talked to the«asst» Mgr Michelle and dept manager Don… what idiots! The price you save on buying here is NOT worth your time or aggrivation! Go to Discount Tire, they’ll price match and are professionals!
Suzanne W.
Tu valoración: 5 Las Vegas, NV
Walmart tests your battery and installs it for you for free. I originally went to Costco but they said they don’t have the equipment to install it for me. Knowing nothing about cars he told me I should try Walmart. This place is behind the store so you have to drive behind the«outdoor living area. They popped my hood and tested my battery and told me that I should have it changed. Mine was below what the normal value should be. I knew it was time cause my car would stall a little before the engine would start. The guy told me to buy the battery with 3 year warranty since it’s only 8 bucks more than the battery with a 2 year warranty. He was very nice and everything was completed within a half an hour or so. For that half an hour I just shopped around Walmart. This place is open everyday from 7 to 7 I believe. Great hours, speedy service and it comes with a 3 year full warranty, 5 year limited warranty.
Shirley B.
Tu valoración: 4 Henderson, NV
I’ve taken our cars here over the years to get oil changes with no problem. Wait times are short. Our latest visit here was a last minute thing. So impressed with the service which prompted me to post a review. Warning this review is from a non/auto repair shopper’s perspective! Needed a car battery replaced. All the other automotive shops in the area were already or about to close at 5pm and this place was open till 6pm on a Saturday. so plus stars for having extended hours of operation. Arrived here and there was still 4 cars in the bay and a couple cars ahead of us to be serviced. It took less than a minute before one of the employees approached us and took a look at our car, gave Mr. B info on prices of battery and service. Made the decision to get it worked then. Told it would take approx 45 min. They have a wait room, but I decided to venture around WallyWorld so I don’t know if they a tv or not in there. What I do know is that every department in WM has something Hello Kitty in it! Thank goodness 30 minutes into my HK shopping spree our car was announced over the PA system that it was done. Hooray! Good thing because my shopping cart was full of HK stuff and that was just from 3 departments I went through. Anyways Robert the service technician who replaced the battery was really helpful and knowledgeable gave us a few tips and maintenance suggestions. Actually the crew in the automotive department has a pretty good team! Great service from the moment we drove up till we checked out. The car still running great and like I said previous service here never had any issues.
Daniel S.
Tu valoración: 3 Henderson, NV
I have been so burnt bringing my car in for maintainance and having Mr. Badwrench try to pressure me to spend my $ on unnecessary repairs. When I owned my Mercury Cougar before I started leasing my car, I’d visit the Walmart Tire & Lube for complete oil changes. Fortunately with car leasing, the maintainance package covers the majority of maintainance. However, certain things including wiper blades come out of my pocket. Yesterday when my wiper blades were dying in the rain storm, I returned to Walmart Tire & Lube. Walmart Tire & Lube performs the very basic car maintainance including tire installation and rotation, battery testing and placement, complete oil changes, and wiper blade installation. The prices are reasonable and they don’t pressure customers to buy unnecessary repairs. It is the antithesis of the problems exist in the grocery and general merchandise divisions of Walmart. Being that it is Walmart, there is so much to pass away the time waiting for an oil change. You could shop, people watch, get a hair cut, or dine in McDonald’s. What is convenient is that you could pay for the items at the tire and lube, then walk a few feet to the car when it is ready. When I had the wiper blade replaced, I was happy with the customer service. Service Writer Randy and auto technician Shawn were friendly and personable. Randy rang me up a wiper blade that was a quarter of the price of the dealership. Shawn followed me to my car and installed the wiper blade while making small talk. If super centers had more associates like Randy and Shawn, Walmart would get more love on Unilocal. I rate this Walmart Tire & Lube three stars. I appreciate how they keep me away from Mr. Badwrench, however, they need to expand to a broader menu of automobile services including tune ups and brakes. Closing at 6 p.m. is too early. If you are like me and are so burnt bringing your car for maintainance and having Mr. Badwrench try to pressure you to spend money on unnecessary repairs, Walmart Tire & Lube might be a good choice. A $ 1 saved from Mr. Badwrench is a $ 1 earned.