The Jalapeño Tree

We’ve eaten here a few times and the food is okay. We came in most recently for a late lunch and our server Markeques was unbelievable. Someone should tell him that he is in the customer service business. He did not smile once and he cracked his knuckles while taking our order. It wasn’t just us, I watched and he acted the same way to the other tables nearby. We’ll be back but only because we haven’t found something better in Henderson. Note: the service at the Jalapeño Tree in Jacksonville is much much better.

Price was pretty good for the amount of food you get. Service was good, no complaints looking forward to eating there again.

We stopped here on our commute back to Shreveport for Austin. We had seen a few different Jalapeño tree resteraunts on our commute, so we decided to stop in and give it a try. We got seated instantly.
Our waitress was not very friendly, and seemed to being doing her job at the bare minimum. She got us our drinks and we ordered queso (of course) and tacos and soup. It took a while for the queso to make it to our table, it probably arrived less then 5 minutes before our food did. However, the salsa was pretty good and we munched on that while waiting.
When we received the queso it was disappointing. It is rare that I find I queso that I don’t like, but we didnt even finish a small queso. It was not very good. I got the soup and that was good, just not anything spectacular to remember.
After we finished our meals it took a while for us to get our check. We had to look for the lady and request it. Overall our experience was a little below average. The food nor the service was spectacular, and i most likely will not be visiting a jalapeño tree again.

The Jalapeño Tree chain is OK, albit a bit over priced. As far as Tex-​Mex food goes, its OK, although portion size is small. My fajitas were tender and tasty and the salsa is good. Margaritas are very sweet, as if made with white wine.
That said, with the very limited offering of non-​fast-​food restaurants in Henderson, the town is lucky that the Jalapeño Tree is here.

Very nice looking establishment in Henderson, TX. I wont even lie, I stopped by just because of the nice looking exterior, knowing full well that a lot of times that just means they have something to hide.
Upon entering I stood around for a while feeling like somewhat of an idiot not sure if I was supposed to be waiting to be seated or not (even though a sign painted on the wall clearly states I was in the right). A few minutes go by and I decided to poke my head around and finally caught someones attention and was seated.
Aside from that initial hiccup, the service was acceptable. It was huge on the inside, and fairly dead when I went, however it usually has a full parking lot from what ive seen. I had no other issues, the food was standard tex-​mex. I will update the review with a more detailed food review before I leave Henderson!

Love this place. New managers must be the key to the improvement of the operations for this location. Beats Tyler’s location hands down. Food is freshly prepared and ticket times are always in the 10 – 14 min window. No complaints on this store. Def be visiting again.

My wife and I used to eat here all the time, but over the last 6 months or so, the customer service has become terrible. The last time I ate here was the only time I have ever got up and walked out of a restaurant. We sat for a long time, on a really slow night, and were never waited on.

The wife and I coincidently wanted the vegetarian quesadillas appetizers for our meal. We both though they were excellent. I also had a small bowl of charro beans which were excellent as well. Chips were crispy, and salsa and green dipping sauces were above average. Service was prompt. We will stop again next time we go through Henderson, TX.

They recently hired a new staff and a new manager — things seems less than par for this location! New manager is a rude and not interested in listening to customers! Good luck if you have an issue and Ron is on duty!

This was probably the worst dining expierence that I have ever had. On a night where there was hardly anyone in the resturant, we still had to wait for over an hour for our food to arrive.
The staff was appologetic, but that does not excuse the cold food they brought out.
I will Never go back there again.

The food is consistently good, but nothing to write home about.

Pretty good Tex-​Mex resturant. The waitress was very attentive and kept the tea and salsa coming. The green sauce is very good. The serving size is very plentiful. We had a group of 7 and everything came out at the same time and was piping hot. Everyone was pleased with their food. There were 3 kids and 4 adults. All 7 enjoyed the ice cream for dessert.

We went last week and were swarmed by gnats. They explained that there was a nest (ew.) somewhere, and they were working on it. It was so gross.

What a nice little restaurant. Our waiter, Chris, was super sweet. The food was good. Pretty big place, great for large groups. Free soft serve ice cream by the front door. Pick up a cone on the way out.