Napoli Pizza

First time customer who lives near by. Thought I’d give this place a shot since I like to support local businesses. Ordered just a basic cheese pizza and it hardly had any sauce on it. Was very dry. Not sure if I’ll come back.

Napoli’s has been by far my favorite pizza place since Villa Pizza closed on Boulder Highway. But with that being said, my last three orders were a disaster. They were made incorrectly. My last order (a calzone) was burnt on the outside but not cooked through. I’m not sure how that happens. With a pickup they tell you thirty minutes but it’s always an hour. They are so busy there is absolutely no phone etiquette at all. They are in such a hurry its no wonder orders are incorrect. They don’t listen. Eating there has always been a treat for me. But as they «It’s one, two, three strikes you’re out»!!

I love chicken wings in napolis decatur. But since we live near their henderson branch, I ordered the same thing and they gave me most of drummers which I don’t like. I prefer the wings. So now I called them, and requested for more wings instead of drumsticks. They want me to pay $ 5 extra??? Seriously???

My opinion and review of Napolis $ 30 lunch that I paid for the other day is what amounts to a small Greek chicken salad 8 inch diameter plate and a $ 9 cheesesteak that is basically 4 inches of bread (see pic), 8 ¼ inch cubes of chicken and a slice of provolone. OH and don’t FORGET THERES ALSO A a 1 $ processing fee? A built in delivery fee $ 2.50 and average flavor and pitiful value. Do yourself a big favor and patronize any other mom and pops restaurant that gives you value for your money. There’s a reason why CHAIN restaurants do so well in United States and it’s because they give you value for your money mom-​and-​pop stores in a lot of cases don’t deliver and Napoli pizza is one of them.
I hope you heed my advice, SKIP Napoli Pizza it’s nothing spectacular compared to a lot of the other local mom-​and-​pop restaurants that sell pizza in Las Vegas. It’s absolutely a rip off for what you get for your money I’m sure that they use very cheap mozzarella cheese on their pizzas because their pizzas are no better value and pizzas are one of the most profitable items in the food industry. Just sharing my opinion hope it helps

I LOVE LOVE LOVE their Garlic pizza! I’ve been to this location about ten times, and I’ve never been disappointed. We’ve had the pepperoni, pepperoni and sausage pizzas as well, all super good. Caesar salad, eggplant parm, fried mushrooms, and zucchini. All good. Good customer as well. But, again I love the garlic pizza. The garlic chunks are super fresh!

Our last order from Napoli really changed our views on the restaurant. Previously we’d have pretty decent service and the food was always excellent; we always were aware that they were going to be about 15 minutes later then they said for delivery.
We ordered off of their website yesterday and were really disappointed in the delivery service. We placed our order online and got a confirmation email at 6:18pm. We figured okay, it’ll probably be an hour until we get our food due to past history. 7:18 rolled around, still nothing. We decided to wait a little longer, finally calling at 7:38pm. They told us they couldn’t find our order and put us on hold for ten minutes. When they took us off hole, they ask for our confirmation number, phone number, and address. Then they finally said they found it and it would be about 45 minutes until they could deliver out food.
However, they did give us a discount to apologize, so I will say that was nice of them to do. Our food got to our house around 8:40pm, so we were pretty hungry at that point. Their food is always really good which makes me sad about the whole delivery thing. The white pizza is excellent, their boneless wings as really nice (there isn’t all breaking and no chicken), and we tried their garlic balls (which is just dough with garlic and herbs and marinara to dip in) which were decent. But the price of them was worth it for sure.
I’d highly recommend their pizzas for sure, but maybe just pick it up yourself.

Pizza is the absolute best thing that people need when going out with friends. Every place that you go to will be diffrent, except for this place. Pizza here is grand, when you order their lunch special. Two slices here will have you stuffed. Slices here are the bigest and thickest you will ever see. They ofer you delicious Ranch where you will dip you’re pizza in. Going here will leave you satisfied.

I was so disappointed with Napoli today. I was so looking forward to my «birthday pizza». I ordered an eggplant sub and small pie. There was virtually hardly any sauce on anything. I had ordered a sqare pie before and it was really good.
This trip was a «no go» for me.
Not a great way to celebrate my birthday.

There was a mix up on our order. The EAT app has issues. Napoli Pizza decided on their own to make things right for us. The manager came personally to deliver. Outstanding customer service. I am now a lifetime customer!

I’m writing this review before I’ve even tried the food. Why? Because I ordered a cup of soup, mozzarella sticks, and cheese bread sticks for delivery and as I’m typing this it has been an hour and 17 minutes. It CANNOT take longer than 5 minutes to put mozz sticks in a deep fryer and some soup in a bowl. I don’t care if this is the best junk food I’ve ever had, not worth an hour and a half.
*Edited after food arrived exactly an hour and 36 minutes after order*
Mozzarella sticks were cooled, the cheese in the middle was solidified. Cheese bread sticks are soooo good. The marinara served with it has a hint of spice. SUPER YUM. The soup was scalding hot. Driver was friendly actually. My guess is they made each item 20 minutes apart mozz sticks first, soup last (lol jk). All in all not memorable enough to pay another $ 25 for, even if I switch to pick up.

It took over 90mins. The pizza was soggy and not great. It’s really overpriced too. One time was enough.

I have ordered from this place via grub hub a total of 3 times. I should have learned my lesson. My husband loves their gyros… but that’s all I can say that is positive about this place.
Their tomato sauce has way too much paste… it has a terribly bitter taste. I ordered the baked ziti previously… the sauce made it terrible. This time I ordered the eggplant parmigiana sandwich. The bun was stale and the eggplant was soggy. There was one piece of deli cheese melted on top– but everything was cold and gross. I won’t be ordering from here again.

DEEEEEEEELISH!!!
I really debated about coming here because they had some seriously mixed reviews BUT we’re in the area of the City of Sin, so why not gamble and I’m so glad we did!!! Plus most of their bad reviews were about the delivery. I also went with this place because they stay open extremely late and the other pizza joints didn’t stay as open or had a full dining room to enjoy in house. So this was a perfect choice for us 5 ladies and a puppy LOL.
So we walk in and we try to figure out where to sit. We grabbed menus and discussed among each other on what shall we order. Five women aren’t going to agree on one type of pizza so we had to get 2! We also discussed other things to fill upon: p So we ordered a medium Cheese and the other half Sausage and pepperoni, the other was half pepperoni and the other sausage, I was the dbag who wanted cheese only hence 2 pizzas HAHA. We also doubled the carbs with garlic bread sticks. We also ordered honey bbq chicken wings and caprese salad. Baby sister also wanted fries but they forgot to give them to us and who needed those with all this food o_​O
So the service here is AOK. I don’t know what part of Europe these folks are from but the young ladies seem to be doing all the front of the house work, they may seem cold but I really think it’s their culture and they don’t mean any harm. The food was VERY good. Fresh pizza and not dry at all. The bread sticks were so addicting. I mean even with the pizza, I had to try it and I couldn’t stop. Making it easy just to have one slice of pizza, two wings and a bread stick LOL. My sister wanted the caprese salad last minute. This was VERY good. Sadly it was to unique for my sister as it came topped with a tapenade, basil sprinkle and chunks of olives. This was good for me but for her, she just wants the tomato and cheese with the olive oil drizzle. I gave her A for effort and trying more than 2 bites. We LOVED the honey bbq wings. Moist, big and great sauce! We all thought this was a solid meal. Oh and their rice pudding was so good and random for a pizza joint.
I can’t compare to the other pizza joints in the area but this hit the spot for us. The wings were so good to my family, they came back two days later just for the wings. So again, sorry that a lot of people got the short end of the stick, but we lucked out and I enjoyed VERY much!

The pizza is good. The wings and fingers are good but average relative to any other pizza joint. Everything is ridiculously expensive for what you can get just about anywhere. The Philly cheesesteaks suck. They’re skimpy as hell on the cheese. I even have paid extra for extra cheese and it wasn’t any better. The picture they have of the sandwich posted is false advertising at best. Oh!
«Hey it comes with fries all in one packaged box so the steam keeps your fries nice and wet, let’s throw some pickles in there too! Wet pickle fries and a hard roll with a tiny scrap of meat and cheese would really top it off!»
Again pizza is good but overpriced. Wings and fingers are average and also overpriced.

I personally love the hours, love the variety of drink option (love the green tea), and love the fries. I always find myself here at 2 am cause it’s a good place that is actually open late in Henderson that isn’t McDonald’s or a Taco Bell.
I think the customer service is great too, never had a bad experience and everything comes out on time.

3.5
My sister and her friends came into town over the weekend and of course her being a foodie she was on the Unilocal app going through her bookmarks and what was in the area LOL
Seriously who doesn’t like pizza?!! My sister insisted on eating here because she said they take too long for delivery, came in on a Sunday night and this place was popping! We grabbed some menus and sat down and talked about what we wanted. We went for two medium pizzas with cheese, sausage and pepperoni. We also ordered some sides:
–Honey BBQ wings: DELICIOUS! It was soo good we went back last night to pick some more up! They fry the wings so good, not overly greasy or dry. Cooked perfectly! I love the sauce, I’m a saucy person so these wings are perfect for me! Also the first time I ordered them I wanted the fries but they didn’t give it to us but when we ordered our take out last night and we got the fries and they are huge! A whole box of fries for a dollar more is a great deal!
–Breadsticks: OMG I could eat those allll day! They were soo fluffy and delicious! We devoured those! Especially with ranch! NOM NOM!
–Caprese salad: This was a bit different from other Caprese salads I’ve had in the past, instead of a balsamic drizzle it had a spicy olive type dressing, I didn’t care for it but the mozzarella was sooo good!
–Pizza: The crust was good but it was dry and lacked seasonings/​sauce on the pizza, I really didn’t care for it too much but it was a hit for every one else.
We ate pretty good for under $ 45.00 dollars but I did see that their baked pastas are extremely pricey, $ 16.99 for pasta?! Um thanks but no thanks!
This will be my go to spot for chicken wings!
^_​_​^

I’ve passed by Napoli more times than I can count on my way to the Great Greek in the same strip of shops. After almost three years of passing by we decided to stop in and give them a try.
Friday night I tried to call in an order for a pick up to take with me over to Bad Beat Brewery. The wait on a pick up was 35 – 40 minutes and the woman on the phone was less than pleasant. So I scratched that and grabbed Freddy’s instead.
Saturday rolls around and my husband decides he still wants to try Napoli. We arrived around 6:30 on Saturday night and so did everybody else in the neighborhood. They were very busy. My husband was instantly taken back by the chaos and said he wanted to be their business consultant to help with improving their process, haha. In case they care… they need a spot for take out orders (not on top of the dessert case where they were constantly knocking things over trying to find space) and dirty dishes and plates should go to the wash area (not on the dessert case next to food).
We stepped up to the counter, ordered, and then grabbed a table to wait for our food. My salad came out after about 10 minutes, breadsticks after 30, and then our pizza about 10 minutes after that. The guy dropping our food was apologetic for the wait, but I can definitely see why others have complained about the wait times.
The House Salad with Italian was boring, but fresh. The dressing seemed like it was made with cheap oil so I’d get a different dressing if I ordered again. The breadsticks were really good and came with enough for several people to share. They tasted homemade and the bread itself had great flavor. I would enjoy these even without all of the butter on top. Our Mexican pizza (pepperoni, beef, chorizo, cilantro, onions, and jalapenos) was really good. I liked the crispy crust and indulgent greasy nature of the pizza.
This is a good local spot to grab a decent pizza.

I arrived and ordered 3 pizzas, according to my receipt I ordered the pizzas at 7:05, at around 7:50 a gentleman seated next to me pointed out that he had ordered after me and he had received his pizza. I asked the waitress if my pizzas were ready and she went to the back to the kitchen and found them. They were cold and she seemed like she didn’t care, at one point she was actually laughing.
The pizzas were ok, but the service was TERRIBLE! Never going back.

Napoli has been around for quite some time now, I have been it’s customer for over 10 years. We decided to order take out for movie night and tried napolis
We ordered a 16″ 4 topping topping pizza, wing dings, fries, and garlic bread sticks. The pizza is decent, I wish I would have ordered it well done because it was a bit under. The wingdings come with fries and have different sauces you can choose. We ordered the wingdings with hot sauce, it had very good flavor, My biggest concern with them is that they were heavily breaded and deepfried. It made them very mushy when coated with sauce. The fries were also mushy aswell. The bread was very good when fresh, the next day they were as hard as rocks.
This place is very overpriced now, and over the years they have added many things to the menu that kind of make it over complicated (I’m talking about the non Italian foods). For me I come here due to convenience, it is very close to my house and is open very late. The food is fresh but the service is a bit sketchy. I can’t help but feel like I am bothering the employees when I come in. I would recommend coming here out of desperation, due to the price being so high.

We’ve had Napoli’s a handful of times, and every time it is amazing!
The fries are surprisingly tasty for a pizza shop! :)
The pizza is super good; they have a great deal on their meatball pizza!
If you’re hungry, this is a great place to go. They have a cute patio set up out front, but it’s small. Inside is pretty small, but there is a table set up for larger groups.
If you’re eating in they offer wine and beer!