We drove into the drive thru at 10:01pm… We get a pre recorded message making it sound like they are still open… so we wait… for about 3 minutes and decide after waiting to just go inside. My friend had just finished her marathon and she was famished! That’s when we found out that the lobby area was closed as the door was locked. The lady was just standing there ignoring us. Not even trying to look like she didn’t see us. She just plain did not care about NOT wasting our time. We drive through the drive through again thinking that since she«sorta» saw us that we would get some service. That’s when we realized that they were closed when we got the same pre-re-corded message. Apparently they close at 10PM on the nose. I mean come on. IFYOUARECLOSEDTURNTHERECORDINGOFF. Seriously, how hard is it to turn that recording off? And could the lady just have told us, «I’m sorry but we are closed?» Nope she was too busy looking off into space ignoring us. Really? So this review is on their lack of service and care for their customers. Crappy service.. .which means that for me, I will never go back to this location. There are so many other fast food joints around.. .why waste my money on them.
Kelly C.
Tu valoración: 1 Henderson, NV
Famous for their CHARBROILED burgers. Wanted to try the new all natural aforementioned CHARBROILED burger. I was asked when I pulled in the drive thru if I wanted it. I was then… THISISRIDICULOUS! I was just given an order, not mine. Now waiting for MYBURGER. I prefer McDonald’s…now I remember why. Now I am getting a refund because they still got the order wrong. And she claims to be the General Manager, Ashley. Now. Off to McDonald’s.
