Anthony & Sylvan Pools

Compromised pool. Inappropriate measurements. Wrong depths. Nothing but excuses. They say they will send a guy out to verify their work and explain things. No one comes out. I do not get why they think they can treat their customers so poorly. All I wanted was a discussion. They offered to send a guy out. Don’t waste my time. All these guys just laugh at you like all other subcontractors do. This is what makes America great. Do we really have to consult a lawyer to get anywhere? Good thing I know a bunch. The worst part is they’ll just laugh at me and say told you not to mess with Anthony Sylvan. Same to you if you are reading this.

They helped me get the pool I wanted. My design appeared in my back yard. Their project manager kept in touch in a daily Vaud and answered all and any questions u had. My family and I are enjoying our new back yard.

We walked in today without an appointment, and Tammy and Don were great. Don took the time to give us a brief explanation of the process and some estimated cost. If this is the level of service that is provided by Anthony and Sylvan Pools, then we are definitely going with them. We have contacted other pool builders in the area and none of them have returned our calls or replied to our emails.
Looking forward to our new pool.

My husband and I almost decided to go with this company. I talked to Don a year ago and got an estimate for our pool project. Last month we wanted to finalize everything and go on with the project. I called Don asked him to come over and outline our backyard to show how the pool would look like. It was raining on the day he was supposed to come, I called him and cancelled the appointment for another day. A week later I called him to get back together to discuss the project and finalize everything. He told me that the price went up and we should come to his office and put deposit, sign the contract. Prime example of customer profiling. His service is robotic and not personal. He did not follow up. He thinks we can not afford the pool and backs up from his promise by saying things that are not true. Look elsewhere, there are better companies.

Great company. Did an amazing job and finished the job on time. Ask for Don Sabino and tell him Mike sent you. He’s an amazing, funny guy who really listens to what you want from your pool. He also calls/​texts back after hours and on weekends!

I’m a real estate agent and often represent Buyer’s when building their new home, as well, built my own new home… none of the construction processes, including my own, were as smooth as my experience with Anthony & Sylvan. Daniel Sabino designed our pool to our liking with exact precision and detail. Skye was an incredible project manager with superb communication throughout the entire process. I have referred Daniel to many of my friends & clients and will continue to do so in the future.
I had other companies bid our job that didn’t have attention to details or show any type of care/​concern for our wants/​needs.
Our pool is just over a year old and we love it a little more everyday! If you are looking to build a pool, you owe it to yourself to have Daniel at Anthony & Sylvan show you how it should be done.

This is my second experience with a pool and my last and for good reason. SKYE DECREAY! He has been our project manager from the beginning. He has kept us informed with every step of the pool process. He’s organized like no ones business. His professionalism is unbelievable. His emails about updates and different stages of the process.priceless. Our pool looks amazing ! I do have my past experience to use as a gauge and you can not compare. I hear all the time about not knowing what is coming next, not hearing back from the builder or where your at in the process. Our designer Dave as well. Has been great and helped us to create an awesome pool that we will always have. We are at our last two weeks in the process where the plaster is setting and daily pool cleaning. Again. I cant say enough about Skyes level of commitment to his job.

3 years and 1 month ago we had our pool built by this company. The pool is still in excellent condition, except for the LED light burned out unexpectedly. We contacted Anthony & Sylvan Pools to check how long the warranty was valid for and it had just expired at the 3 year mark, however Don Sabino took care of us and replaced our light without any hesitation! Thank you for standing behind your products.

Pool was not built on time as promised
Every step was painful with us having to call to get answers of what was going on
Sales manager and construction manager need to be more detailed on expectations of the process
Would not recommend using this company unless you build in the winter and dont care when it gets done
Pool itself is fine and as expected for what we paid

Called this company about my remodel… new plaster, decking, tile, building a flagstone wall next to the pool/​spa. I was told the project wasn’t big enough for them. Was passed off by Anthony and Sylvan to a company called Peak Pools who told me my project was too big for them. Lol

many many many thanks to Unilocal it is a world class conduit between consumers and big brand establishments and companies, it really serves its purpose!
after posting my review with anthony and sylvan pools, i received a reply from this prestigious institution to correct the frustrations i have encountered with them and we are now working on positive resolutions for my concerns.
they are my pool builder and rightfully there should be a cohesive relationship between them and each and every customer they have; here’s to a lifetime of positive working relationship with them, i am full of good hope now about them!
once more i say, thank you Owen and thank you Unilocal!!!

I did quite a bit of shopping around before choosing Anthony Sylvan. I went to all the big names in Vegas and had multiple designs and quotes done.
I am a very methodical person and backwards engineered the various proposals to come up with comparable prices between all the builders as many will not give you a detailed breakout because they don’t want you to compare.
After doing all this, I chose Sylvan based on the design as well as the salesperson (Bob Mertel). I will tell you up front that they are not the cheapest, but they were the second cheapest and I am willing to pay a little more for quality and that is exactly what I got.
They were on top of the project from day 1 and they pushed my pool through in about 6 weeks. Amazing… especially considering I has a built in BBQ and about 1400 square feet of pavers included in that work.
Bob was awesome. Whenever I had an issue, I called his cell, and he ANSWERED. Every phone call I made was answered, even at 10pm. I am not exaggerating… I never went to voice mail.
The project manager was also great (Skye). He works best via text message and ALWAYS got me a quick answer and addressed all my concerns.
Very satisfied with Anthony Sylvan and I highly recommend. Also FYI… my project was a complex one. Almost 25 000 gallon pool, 40 feet by 26 feet with firebowls, waterfalls, built in BBQ, firepit, and lots of pavers with stamped concrete decking, remote automation, led lighting, etc.

Thanks Anthony & Sylvan you turned my backyard into a little oasis! The work was very professionally done form design to the final stages of construction. Everything went smoothly and professionally. It was a true pleasure doing business with you.

This is our second Anthony & Sylvan pool and our consultant Dave Cross was incredible throughout the process. He made sure our pool had everything we wanted and needed. The construction manager Mike Fletcher was superior in every facet of the project as well. Thanks for a great pool experience!