Fairfield Inn & Suites Hazleton

Four stars! At times when you travel (we travel frequently) there can be small glitches or big ones, in your hotel stay. This is life, this just happens! Overall the hotel was, very nice as usual, great in every way. However, the Water Main break was a definite glitch. Since it not only affected the hotel, but they did everything within their power to make it right… that’s a four star rating! Excellent customer service ranks high, and is always appreciated by those who travel! Thanks SO much! We’ll be back! :)

Definitely one of the best hotels «in its class» that I’ve stayed in during my visit in Pennsylvania over the years.
Despite not having an outdoor pool and an in-​house restaurant, I’ll still give them high ratings for many things.
The hotel is very clean, the staffs is friendly, sufficient free parking around the entire building, free movie rentals (needs updating), free business center (fax, print etc), free green apple and/​or lemon water, free cookies (delicious indeed), free coffee, free WIFI and free breakfast every day.
Apart from the price. What I liked most about this place was; the indoor pool, the sauna, the gym and the hot spa. Though, a little small it was very clean and had ample towels with a toilet and bath in the pool area giving you the option to do, well, you know what, so you don’t have to use the pool (lol)…
Again, not the biggest pool, but a perfect stay in the winter if you are looking for a few days to relax inside.
The Christmas decorations were also very nice and made you felt seasonal. Maybe some music to go with it would have been ideal?
They even struck a deal with the restaurant (Damon’s Grill) across the parking lot that give guests 10% off.
The area Fairfield Inn & Suites Hazleton is located in also very convenient. There are a variety of shopping areas, including a mall (Laurel Mall), fast food restaurants (Wendy’s, McDonalds, Chinese Restaurant, etc) and a Dollar Tree close by (among many others), walking distance if you may.
A few things I would like to see from them that would surely attract more visitors. An outdoor play area for kids, an outdoor area for adults (because they have the room) and a video game room and bar.
In other words, more stuff to do in the hotel would be nice because sometimes you just don’t feel like driving and just want to anchor somewhere– where everyone is covered and you could just kick back and relax.
They should also consider advertising more attractions in the area so guests would know whats close by.
An outdoor pool would be the ultimate, however, I do understand the cost and the space maybe an issue?
Anyways, good service, keep it up and keep your price attractive.

Award case? That might be incentive for management, but you are not winning over or wow-​ing guests. Watering down our morning apple juice after what we paid you for a night’s stay. Is there an award for that?

I am pretty high maintenance when it comes to hotels. I was pleasantly surprised by the cleanliness of the room. I had a suite, but did not need the living room… just staying over night. But, i would consider a suite for a longer stay.
I also was so happy to see a SPEAKMAN shower head (I have one at home). Seriously, the best shower I have had in ANY hotel… EVER! Seriously!
Free WiFi and nice breakfast too!

Nice hotel. Front desk staff was very helpful and accommodating. Room and bed were great. Continental breakfast had a lot of choices and was delicious. Don’t know if they have upgraded since the other reviews, but I didn’t think the hotel seemed rundown or old. Only down side was all the drains drained really slow, both the sink and the bathtub.

Arrived on 10/​10/​2014 for a one-​night stay with my wife. The front desk girl was excellent! I had actually forgotten the paperwork needed for a discounted stay; however, the clerk was able to push through another discount that I was eligible for (that was even cheaper!), & she did it in an extremely friendly & professional manner.
The standard king room was very clean, the bed was comfortable, and the bathroom was spotless. My only two concerns: no refrigerator in the room, & the water pressure from the shower head was crazy powerful! Usually the pressure is lacking, but not this one! Not a REAL big deal, but it’s something that should be looked at by management. For these two reasons, I took off one star.
The women that run the kitchen were wonderful! They made a point to go around to all of us & ask if we would care for anything else, despite the fact that it was already past the ten o’clock closing time. Even over an hour later, they asked some stragglers who showed up late for breakfast if they’d like any eggs, sausage, etc.
I love good customer service, & this place shines in that regard!
We’ll definitely stay here again on our next trip to this area…

It was a nice room. The staff was very friendly and helpful. Breakfast was good. They have great beds and the shower was above my 6 foot frame. I would stay there again.

This was a last minute booking and I was pleasantly surprised with this location. As previous posters have stated, the hotel is a little older but seems very well maintained.
It is within walking distance of Damon’s, which is very convenient. The breakfast was very nice and had plenty to offer. The front desk was also very friendly.
I was upgraded to a king suite which was extremely nice and very spacious. I wish I had not been on such a quick trip and could have enjoyed it!
My only complaint is that I never could get wifi to work; however, I did not seek assistance from the front desk, which may have solved the issue.
I will definitely be staying here again!

I was passing through Hazleton and stopped here because of the price. It’s an older hotel, but the price was excellent (for a Marriott property).
Pros:
–It is in good overall shape
–Very friendly and positive staff
–It is located far enough off of the highway that you don’t hear ‘highway noise’
–A very funny lady was taking care of the breakfast area while I was there
–WiFi was decent — 0.2 to 0.3Mb/s
Cons:
–This is an older Fairfield Inn.

I must say I was quite disappointed with this hotel overall. I break down the negatives and positives below:
Negatives–
Towels & soaps provided are the worst quality
The sauna does not work properly
The rooms & hotel are outdated
The temperature control in this hotel sucks
Some of the rooms smell like old people
Positives–
Staff is friendly
Nicely located

As a Gold Marriott member one of the worst things about this place is the staff — mainly front desk staff. They don’t treat their members well and that means they most likely don’t treat regular guests any better. The young man at the front desk when I was there was a punk who didn’t want to hear a word I had to say about anything.
The hotel itself wasn’t up to the normal Marriott standards and besides the mold in the tub area — I wasn’t going to walk barefoot in my room either. I wasn’t comfortable with the level of «clean» or the level of customer satisfaction in any area!
It was my first stay at this place and my last. There is a brand new Marriott Courtyard not far away and at LEAST it’s new and clean.
Not again — no matter how close it is to work!
BTW — the final straw here was the large bug stuck between the shower curtain in my colleagues room!

Stayed here on a visit to my Grandmother’s with my mother and sister. I don’t do a ton of travel with my family so I was a bit apprehensive in general. However, in spite of my apprehension, this really was a lovely property. I’ve stayed at many Marriott’s for work all over the east coast, and this one felt a lot like many of the other’s I’ve been in.
There’s something very comforting about coming into a hotel and knowing the rooms will arranged well and there will always be complimentary breakfast.
The staff at this particular marriott were very friendly and helpful with anything we needed and as a result we have a very lovely stay (if only for one night). This property does have a gym and an indoor pool, but alas we didn’t bring our suits– maybe next time.
There is a Damon’s in the parking lot (convenient for dinner or drinks) which has a neon sign that was our view from our room, but once we pulled the darkening drapes it was like it wasn’t even there– and that was great.
I would definitely stay here on repeat visits to this area.