Mark L Charnley, DMD

I was referred to this Office by my primary dentist for a root canal.
I don’t really write reviews but I’m just so pleased with my visit that I have to share. When I first went in for a consultation, I was greeted by Gina who is extremely nice and pleasant. During the consultation, Dr. Chanley explained to me the entire process of getting a root canal done which put me at ease since it was the first one I’ve ever had to do. After the consultation, they scheduled me to come in again at the end of the month. Due to changes with my job, I called the next day to see if there was any way I could move the appointment up. Gina answered and was very understanding and helpful.
The day of my root canal: I was greeted by Dr. Chanley and dental technician Jennifer. I’m already nervous because I’ve never had a root canal done. But the vibe in the office from the art on the wall to the music playing and then to the staff made me feel very comfortable. It took a whole two hours of me sitting on that chair with my mouth wide open (My jaw was pretty sore). Within that two hours, Dr. Chanley and Jennifer were constantly making sure I was okay, checking to see if I needed a break. I’m the one who told them to just keep going.
Overall, one of the best experiences I’ve had at a dental office and I’ve been to a lot. If you ever need dental work, this is the place to go!
Thank you Dr. Chanley and Staff!

I was recently referred to Dr. Charnley by my regular dentist Dr. Murphy as I had to have a root canal on my back molar. Everyone in the office was great, very professional and friendly. The proceedure went very well and wasn’t painful at all. I had to go two times to complete everything and on both occasions I received a call from the doctor to see how I was doing. I highly recommend this dentist.

When I lived in Alameda, I went to Dr Charnley twice for root canals. I was super nervous and he and his staff helped me get through the procedure swiftly and without pain. He has a great sense of humor and took the edge off. He calls to check on you on the weekend and has nice chair side manners. If you ever need a root canal and live near Hayward, Dr Charnley is your man.

Be prepared to pay more than what you are quoted — A LOT MORE!
Dr. Charnley is great and will follow up with you after your surgery to see how you’re doing. Unfortunately, the staff turned this review into a bad one.
I was quoted $ 325 for the surgery and paid the fee upfront. One month later, I receive an additional bill for $ 360, which is more than what I was quoted and paid before… This cost was unforeseen and was never mentioned before my surgery.
Upon calling the staff members, a staff member told me that it was my fault that I didn’t double check my insurance book. But how can the staff members quote the estimate so far off? I feel like it’s important for the staff to watch out for the patient and help them figure out costs, since this is their daily routine.
Watch out and be prepared.

Wow — great professional and great staff. I was referred by my dentist for a root canal. Dr. Charnley clearly explained verbally and with a drawing what was going to be done. There was no pain involved from numbing the gums and around the tooth nor throughout the procedure.
He even followed up personally calling on Saturday morning to see how I was doing, leaving a message on my home line and calling my cellphone.
Even after the procedure I had no pain the days after.
Terrific staff and an atmosphere that puts one at ease. If ever you need an Endodontist Dr. Charnley is highly recommended. I will go back if ever I need to.

If you need endodontic work, like a ROOT CANAL, then Dr. Charnley is your guy! I have now had 3 root canals and they were not at all what their reputation makes them out to be. Dr. Charnley and his staff are so nice and calm that they make you calm, he even makes little jokes to break the tension when he has to give you a nasty shot. I absolutely recommend him and would tell you to go to him even if you have to drive 30 minutes to get there! He really is the best you can find.

I was referred to Dr. Charnley’s office by my childhood dentist after another dentist tried to tell me i needed to have 3 root canals. well who better to confirm or deny that than an endodontist?
Dr. Charnley’s and his assistant did a very thorough evaluation, including another set of xrays, cold testing, and pressure and sensitivity testing. and (thank god) concluded that i probably did not need any root canals, and could probably resolve the issues with just fillings.
The staff here was super nice, and the office was very clean, bright, and nicely decorated. I would recommend Dr. Charnley to anyone looking for a second opinion, and i would be willing to bet that he is just as thorough and gentle with his procedures as he was with the exam.