Double 02 Salvage

This place is a joke I bought parts from here and was told it works and when I got home there is a crack on it came back and got a different one and it was burn on the in side would not recommend anybody to go here I don’t with the guy that wore the glasses and he was a jerk

I buy all my used and new parts for my 72 tii at Double 02. In fact, the crew has event re-​built a couple of items, all work is excellent. Great fun to visit, cannot wait to go back!

I needed a couple parts for my ’91 325i. My mechanic said the parts could not be found, but I eventually found 002 Salvage and they had the parts in stock! Marshall was very careful to ensure that he got the right parts, and they did the trick. Prices were reasonable and the guys there were very knowledgeable and very helpful.

Meticulous BMW owner here,
That being said, Ed over at the repair shop had my E38 in and out at an extremely affordable cost. At first I played the naïve BMW owner bringing his vehicle in for some extensive work, right off of the bat ED told me what I already knew needed to be done. He did not try to upsell any service or BS repair items.
If you want to brag about taking your car to the dealer that’s fine, if you prefer to have your BMW in good hands, be able to sleep at night, know that you’re not getting bent over, then I suggest you take your BMW to this shop.
Sidenote; my car arrived here in pristine show-​condition and exceeded my expectations when I picked it up.
Money well spent thank you so much for your time and diligence Ed and crew!!!

**this is only for the parts department**
i came in for some window switches and a window motor for my 98 e36 a rude latino at the counter was the epitome of lazy mexican did not want to check stock unless i showed him the money i understand auto parts is cut and dry industry but if you dont enjoy your job then get the f*** out of the industry i ended up going a few blocks away to another salvage yard and they had the window motor and regulator for half the price of what 002 was charging with warranty i was recomended by a mechanic friend with over 30 years as a certified mechanic im guessing the employees changed the last time hes been there although i cannot speak for the rest of the crew at 002 salvage i suggest you dump the lazy mexican
side note: while i was waiting i did see that the mechanics are very knowledgeable and helped out many customers that came in just for advice

replaced TPM sensors for my car they ordered the parts said it would take one day but they actually had it in four hours great service knowledgeable personnel behind the counter and very good pricing will save you about 50% cheaper than the dealer.

When I was a dumb teenager, my most prized possession was my 1970 2002. Ed and Walt kept my baby running the best that they could and always tried so hard to help me. I love the fact that Ed was the only one who worked on the cars. That way he always knew exactly what was done to them. Sure it was hard to get in to get my car fixed, but I was always absolutely sure that she was in the best hands. When i had to retire my baby for parts, Ed let me keep the key even though the starter was one of the parts he could have salvaged. He knew how much that car meant to me and took pity on me. When i upgraded to a 320i, Ed checked it out for me to make sure it was a good buy FOR FREE! Even though I left the bay a long time ago, I still think about Walt and Ed and how much they helped me. If you are passionate about your classic BMW, if you take it to Ed, it is in the best hands possible!

Sounds like there is some sensitive people going to this place. Sure the short raider fan looks like he just did 10 years in the slammer, and the Hispanic dude looks like he swam the rio grande last week, but maybe the reason they are the way they are is because people come in not knowing wtf they are talking about and they don’t want to see your complaining mug come back crying the problem wasn’t fixed.
I’ve been going to this place for 20 years, you gotta earn your stripes and come in knowing what your talking about. In the 20 years, I’ve never had them NOT replace a defective part. Their return policy is CLEARLY posted multiple times. «90– day warranty on all parts except for electrical» So for the guy that spent 6 months doing a weird swap, then that’s on them.
Bottom line if you have thin skin, send someone who DOESN’T to make your purchase. Done

As Always Marshall and Da Crew got what I need, Been a customer since 1988 or 89, it’s been that long. Great Customer service And always gave great advice for my E30 & E46.

MARSHALL IS AWESOME !!!
We were trying to find a rebuilt short block for a 1973 BMW 2002 and got referred to 002 Salvage.
Boy are we glad we found this place. We were about to buy one used for double the price from back east. Even better was when we drove out to Hayward to see the place; It was crazy jam packed with all kinds of goodies.
My friend and i came back two more times to get hinges, mirror, door panels and cranks for a fraction of what the robbers on the east coast wanted.
Marshall was our contact through it all and he was just the nicest guy ever and helped us with at on of information that we did not know about the car.
Thanks again guys for the top notch service!

Horrible customer service. They need to learn how to talk to people and not be so rude. Even if they are «busy» at the store, it doesn’t give them the right to be arrogant and mean to a customer who was just trying to find a certain part. If they don’t have «precious» time to help a customer who is a bmw fanatic and knows his stuff then they should understand they’ll lose business from reputable people.

Ok Unilocal may take this review down because I am basing it on some pretty old experience with these guys. But I saw some negative reviews and had throw in my 2 cents. Admittedly, I haven’t done business with these guys in some years. BUT, back in my college days I had a love affair with Bimmers. Of course I was on a serious budget and had the poor mans versions. 3 series fixies. But went through a few of them. These guys always had everything I ever needed. And don;t get me started on Ed Kaufmann. He was the fairest and most honest guy I ever met. Always worked with me on any work I may have needed. The guy even gave me credit when I got to know him. Salt of the earth. He always gave it to me straight and gave me options. i. e Cheap fixes with used parts or the job done thorough with new parts. Whatever my budget was. Yes, the parts guys, their names escape me, could be a little gruff at times. But these guys get asked STUPID questions everyday. But I was in no position financially to be sensitive. They had the stuff I needed at a better price than anyone, new or used. But once they got to know me, got to know I wasn’t a «hole» they were always pretty cool with me. It’s not Macy’s, it’s a parts yard. So maybe things have changed. I don’t know. I know it’s the same guys. That’s all I can tell you. Everyone I’ve ever referred to them was happy. Hope this helps. Take it for what it’s worth.

These guys do have a good amount of stock for older bmw’s here. Just be weary of the «Seen everything» mentality.
I Had to return to shop 4 times because according to the employee a 318 and 323 are «exactly the same» and even on my 4^th visit to return an incorrect part he still tried to replace it with parts that would require painting or modification to work.
Basically, come here with part to be replaced in hand and don’t accept employees tenure behind the counter as replacement for bmw’s intended fit and function of a part.

There are actually two businesses here. The parts side sells used and new parts, and I have been doing business with them for over 20 years. There are some relatively new faces but I have never been sold a wrong part, and right now I have BMW’s #6 and 7, an E36/​5 and E70. It is true that sometimes they might seem a little abrupt, but not rude. The couple times one of the guys got a little snappy is when someone on my side of parts counter tried to tell them how wrong they were – when they weren’t! They also sell new parts at a good discount, get them directly from a dealer and share the wholesale discount, or aftermarket parts if you want.
Ed Kaufmann ‘s service work for me started with my 2002tii, and several other Bimmers, plus many satisfied references that I have sent to him. Daniel C’s review is totally fabricated, so I don’t know what competitor he works for. The latest job replacing my front end control arms & bushings (I supplied the parts) he also looked around and fixed an almost-​broken fan belt tensioner, so I’m thankful for that. He did my leaky radiator on my E70 before I sold it for a decent price.

i’ve driven past this place for years when my old employer was close by. They’ve been in business quite a while. I have used them 3 times lately for a classic 325 i picked up from a friend and they have been super. All the parts i needed were OEM or high quality German replacement parts. I have not used the service, but the parts folks are great

This is the best parts supplier for older BMWs on the West Coast. Talk with Ray. He will take your order, go away for a few minutes then tell you what he has available. Either new or rebuilt. Great source for 2002 or 3.0s

After reading the negative reviews for Double 02, I had to write my own. I’ve gone to Ed for a number of years and he has always treated me with good service. He takes a thorough look at everything and lets me know if there are any suggested fixes. I didn’t have him always do the work because I had another mechanic that was reliable and walking distance from my work place. But his prices were always honest and his work was very reliable. The only downside is that he is only one person, so his turnaround time isn’t always the greatest.
As for the one guy who brought in a part to trade — your review is silly and misleading. No one in their right mind would want to trade an decrepit part for one that you could make a profit on. Just my two cents.
Anyways — I would definitely stand by Ed’s work.

My family has owned BMW’s since 1978, so it’s safe to say that we are BMW diehards. If you need NEW or used parts for your BMW, Double 02 is the place to go for the best prices. This is a no non-​sense parts supplier. No flat screen TV’s and foo foo crumpets like the dealer. Get in, get your parts and get going. The way it should be.

I bought a 76 2002 and brought it over to Ed to take a look, since i figure he specializes in them. i wanted him to change the oil, change the brakes, and some other cosmetic work. he said the work would take a few days.
I get a call a few days later with news any car owner would dread, ed tells me my engine block is cracked. I have had my car serviced at other places and my car seemed to have been running just fine.
When I go in to pick up the car, Ed offers me $ 500 for my car in cash or trade in for another 2002 he has in storage. I decline his offer.
Fast forward to last week when I take my car in to another shop, not only is my motor not cracked, the new mechanic estimates the price of my car for far higher than $ 500, which was more of a spit in the face if anything.

Horrible customer service.
I just got off the phone and had to write a review right away.
I called asking for a specific part. He replies to me with attitude. He did not answer my question AND had attitude. That is unacceptable for customer service. I am coming from such a long way and he expects me to come down to «take a look», of course I would call in to make sure they have it first…