South Bay Autos

Does anyone have any contact info on the last name too the saleman Jesse? They’ve closed and we need to stop them from opening up shop at another location! Where can we get contact information to sue? Horrible business

It has been more than 2 weeks, and the (so called) manager JC has repeatedly stated my deposit refund check was mailed last week. This a complete LIE, because they are a local company and I would have received this check within 2 days.
I have been forced to submit a complaint with my credit card company. I will also file a complaint with the Better Business Bureau, Consumer Affairs and DMV inspectors for there fraudulent business practices.
I hope to get my money back, or I will forced to take this corrupt business to court.

Unless you are looking into buying a junk car dont come here. Bought a car three months later the car broke down and need it expensive repairs. Also took the car for a brake problem before the warranty ran out n they put the brakes wrong never again buying from this people save time and money dont ever go here. From the start i had problems not only the car but also the first payment was never given to the loan company n kept some of my money hope they go down for scamming people

anyone who has been ripped off by this dealer in lakewood and hawthorne… please report them to the better business bureau… dmv and ca attorney general. also, call tv news stations to let other consumers aware of this dealer.
my daughter/​son in law have a pending case! and purchase the vehicle 4 months ago and no license plate… dmv stated they have not received any paperwork from the dealer!!!
these people dont deserve a star!!! minus!!!
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kttv fox 11
1999 s. bundy dr.
los angeles ca 90 025
main: (310) 584‑2000
news tips? (310) 584‑2025

Jesse Alvarado which is the owner of this dealership, made fraud to one of my family. My cousin paid cash for a vehicle from this dealer. They only gave him the contract of purchase but not the DMV documentation. He went back and forth to that dealership but nobody helped him, months past and the REPO came for the vehicle and he found out that this vehicle was still owed by the dealer. My cousin went back to find out what was going on and they didn’t help in any way. Now he’s thinking on suing this fraudulent dealership. BEWARE OF THIS PEOPLE!!!

I am honestly trying to warn people about this dealership they are crooks and they want to get as much money out of you as they can they have been scamming people all over the South Bay and it needs to stop Jesse the owner just tries to talk louder then you to make you shut up and gorge dosent know what he is talking about David was the only kind of nice guy but he dosent have the power to make anything happen. I bought a car from them and wishing the first week it was having a ton of problems I gave it back to them to have it fixed and they had it in thee shop for over a month and when I got it back the transmission went out 2 days later and now they have kicked me off the lot and refused to do anything about it and not honoring the warranty just because they feel like it. They are jerks and will ruin your life if you let them please listen to this it could save you a lot of time and money

The sales staff here was courteous and friendly (As any sales staff typically would be). My issue is with the administrative follow up. It’s atrocious… I thought something was odd when they started telling me how the DMV was backlogged before I even drove off the lot. Truth is, they know the temp tag is good for 90 days and they plan on using EVERY minute of it. I’m assuming they think all their marketing is on the car… (It’s not) I bought the car 2÷10÷14… Today is 4÷21÷14 and I STILL haven’t received my registration. The first several times I called, I was told, «THE DMV IS BACK-​LOGGED» Then I was told, «IT WAS MAILED TO YOU», Then I was told «WE CAN SEND YOU THE REGISTRATION CARD AND YOU CAN GO TO THE DMV». Now, Cecilia or Kim will not take my calls. If you’re in the market for a car, I would not recommend. The salesmen will work with you but that’s about the extent of their professionalism. This is NOT the only game in town.
Update — 5÷1÷14, Still no registration and nobody will take my calls. For those who have complaints…
Update — 7÷4÷14, Still no registration… BUYER BE AWARE
DMV Complaint form:
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BBB Complaint Process:
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California Attorney General Complaint Process:
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You have rights

I purchased a vehicle from this dealership a few years ago. It was one of the most unbelievable experiences of my life. They sold me a car without smog checking it first (which according to California law they are supposed to), took them 3 months to take the car in and do the smog check so I could register it after I was pulled over several times by the police. It turns out the car needed new catalytic converters, and they «fixed it», but wanted to charge me$ 600, and would not release the vehicle I had already paid for in full for. I had to explain the law to them and threaten to involve the better business bureau. Eventually they released the vehicle. After getting the vehicle back and registering it, I came to found out not only had they not replaced the catalytic converters, but they had done an under the table (illegal) smog check on my car to make it eligible for registration. I would not recommend anyone shops at this place.

If it was up to me, i would leave zero stars.
I would like to start off by warning anybody that is planning on doing business with any of the 3 South Bay Auto’s. South Bay Auto is probably one of the shadiest companies I have ever had to deal with.
I originally came for a 2003 BMW 745Li. After I took it home, no more than 15 miles from the dealer ship, i noticed there were oil leaks, coolant leaks, navigation went out, and every check engine light, service lights came on. I called back the same night and was told to bring it back in for a fixer upper. Told me it would take probably 24 – 48 hours to fix. One week later they call back telling me that they dont want to give me back the 745Li because it was too much of a hassle to be fixed.
They wouldnt give me back my money or my car because they sold the car off to somebody else already. So i was stuck with a car from them. So they put me in a 2005 BMW X3. Two days later, wouldnt start. Had to get a friend to jump start the car.
Then after that car, they put me in a 2003 Mercedes E500. This car had no issues, they told me they would give me 6 month warranty. The sales representative that helped me was super shady. Did my paperwork, but didnt get the car financed until 2.5 months later. By that time i was pretty much over it. I told them i did not want the car anymore and they told me they would give me back my down payment of $ 5000 plus my Audi back. I said OKAY. Went to take a look at my old Audi, it was crashed, wheels have been curbed, and holes in my interior. They said take it or leave it. I was pretty much stuck with that Mercedes.
To top it off, the previous person the repo’ed my Audi back from received 2 tickets that still has not been resolved until this day. I called in regards to a check engine light today because i thought i was under a 6 month extended warranty, they said NO WE WILL NOT FIX IT and hung up.
So at the end of the day, i was ripped off, forced into a car that i didnt want and horrible customer service. Even the financial company is a rip off. Plus, i tried calling and asking for the reps that help me, and «they dont work here anymore»
DO NOT DO BUSINESS WITH SOUTH BAY AUTOS. And South Bay Autos, if you want to contact me, go a head. Ask VICTOR, CJ, GEORGE, or YOLANDA at your South Bay Autos 3 location for my information. oh wait, «they dont work there anymore»

I am writing this to WARN people! Do not purchase a vehicle here! They will sell you a broken down car for 20,000. Then pretty much tell you «oh well!» Don’t make that mistake!

I came here with my brother after reading everyone’s raving reviews. We looked at the cars on the lot and the person in the office never bothered to come out to greet or help us after looking right at us. We weren’t going to go hunt for help so we left and went elsewhere and got my brother a car. Your loss Southbay Auto.

You know the saying about car salesmen «you should never trust them»…WELL NOT THIS DEALERSHIP. Had an amazing experience. They have great cars there, from Denalis to Mercedes. This was the easiest deal everrrr. No long wait, great service. I will get my next car from them as well. Love the fact that they family run, no huge fees to corporatiions. Go see Jesse or Eric THEY ARE AWESOME. Oh and they stand behind the car you purchase, had a couple of minor stuff that needed to be repaired, they gladly took care of them. Go there if you need a car, you won’t regret it… and tell them I sent you :)

I bought an ’04 Suburban and after the fact found the AC wasn’t working right. Although these guys were «off the hook» from fixing it they told me to bring it down and they would take care of it. They gave me a free ‘loaner’ car to drive while they were fixing it and even took it to a Chevy dealer to make sure it was done right.
They completely took care of me and paid for all the repairs out of pocket. I would buy from them anytime!