Marshalls

I have shopped at several Marshalls department stores throughout the United States ever since they opened ages ago. I am typically very satisfied with the value and selection. However, this store, in particular, has very rude sales associates. When I tried to return an item (with a receipt and tag), they refused to take it back… and practically made a federal case (involving 3 sales associates) inspecting the $ 30 item as I had never seen before. It was ridiculous and insulting. The sales associate was bent on refusing to take it back… because she claimed that they didn’t sell the item there. Luckily, I stuck to my guns, went to their rack and found the exact item. They all looked like fools. Yet, they refused to apologize. Management really needs to address this «shaming» of people trying to make legitimate returns. Customers really don’t need stupid sales associates getting together to waste time (as if they were on coffee break) overly inspecting returns in an offensive, rude manner.

They have really good stuff in here. It is not in the nicest of neighborhoods, but it located next to Walmart Neighborhood Market… so yeah! Anyway, needed to pick up a few things for my place and was able to navigate the store with ease. The lines are always long in Marshalls so I don’t know what that is about?! Anyway, you are sure to find some great deals here.

Like store always find something. The sales people seem to work at keeping store clean. This week I’m making floral gifts so need a mountain of glassware various types. Nailed It. Can count on you Marshalls Hawthorne.
They are also great about returns. LOVE YOU

I’m a huge fan of this Marshalls. I hate their location though there’s a huge parking lot but it brings about some unsavory folk. This particular store is GREAT for shoes. They are always fully stocked and pretty well organised. I love to just pop in and see what I didn’t know I needed!

Wow huge and very stocked up Marshalls. I like the fact that size and stuff was available in various colours. The had good deal and quality product in this location specially of perfumes. The ladies dress were a deal and my significant other got a bunch.
The customer service was quite good especially the attendant at the change room. Over all good experience.

This place is always clean and well organized, but like any other marshall store it’s always hit and miss with what clothes items you find, some times I can find a lot of other days I end up finding good items I hadn’t been looking for. They always have a good selection of workout clothes and gear and the variety of house hold items is always good. Overall is a nice cheap place to shop I still prefer tjmaxx

I needed a dress for a wedding in 4 days. In my mind, I ranked Marshall’s over TJ Maxx, over Ross. So, I headed out, ready to find my perfect dress. After ten minutes of searching the store (which isn’t that big), I couldn’t even find one dress rack. Not one. I saw sweaters, I saw activewear, I saw pants and tops and jackets and gloves. But no dresses. On the clearance rack, there were a few (ugly) options in random sizes.
I asked a sales associate where the dresses were and she replied that it wasn’t dress season. Um, this is Southern California, and it’s 80 degrees in November. It’s always dress season. She was very friendly, but I couldn’t wear that to the wedding.
The store was reasonably organized and clean, though I didn’t venture into the dressing rooms or bathrooms. I probably won’t come back here, though. because the selection just left so much to be desired.

This place has a great selection, the staff is helpful and friendly, and most importantly, it’s clean and organized. The fitting rooms are well-​maintained as well: you won’t find a bunch of doors that won’t lock, or piles and piles of clothing in every room. Best Marshall’s I’ve been to!

Came here once and never will again. Cashiers are slow, Really Slow, long line of ppl waiting to pay, looks like some of the cashiers doesn’t care and just busy talking to their coworkers. Surprise that the manager doesn’t call up more ppl to open more registers.

This place would’ve only gotten 3 stars from me, but the staff here is so darn nice it really added the extra star.
One of the security guard ladies was playing around with these kids who had wandered away from their mom.
And the lady at the Fitting rooms was also nice and helpful.
In a day and age when Customer Service seems to be going down south like the current financial crisis all over the world, its nice to know that there are still people who strive for excellence.

Gotta love Marshalls! I’ve never purchased clothing, shoes or accessories from here, but I have purchased random household items & things for my daughter. I can almost always find something really cute in here for my princess. Prices are ALWAYS awesome BUT, it just always seems very disorganized and messy whenever I come in here. Thats a downer, but otherwise, I pretty decent location!

I LOVE this location. No seriously. I have been to every single Marshalls from the valley to south coast plaza. This one is the best. Constantly new selection, name brands, I always find really amazing bras here too. And the home section is so much fun with all end caps being clearance shelves.
For names, size selection, they can’t be beat.

I like this place because it’s like a treasure hunt. Although you won’t always find exactly what you’re looking for, there is a little bit of fun added to getting to search around for the new inventory.
Usually, I find something good here with a much higher consistency than I do at the local Ross and always at a price which I think is very reasonable.
I will give this place a 4 stars only because I’ve seen Marshalls stores in Florida with better selection. Otherwise I enjoy going here, especially for things like belts.

I like coming here because you can find great buys everytime! I always try on the latest jeans styles and walk away with a pair that cost me a fraction of what I would pay at the department stores. I also love how easy it is to park here, huge parking lot! And if you need to return or exchange something, no hassles.
The selection is worthy of taking a look every season. I went in the last couple weeks and found new things on each visit. I scored an adorable black fuzzy jacket that looks designer, for $ 39.99! I just love bargains! And believe me, no one will know that there is no designer label on the inside.
Whoever is in charge of buying has a good eye for fashion. Thanks Marshalls!

I would buy all my work clothes here. Let’s face it, I was a restaurant manager & there was no way in hell I’d wear a designer suit at full price only to get it dirty.
Other than that, I don’t go to this Marshall cuz there’s really not much of a selection than work clothes & the employees are cranky too.

I go to this Marshalls more than any other. Yes, it is located in the middle of a dead shopping center. Yes, it is dirty. Yes, they have ugly «urban» clothes more than anything else.
However, they have great shoes. I have big ass feet and they have cheap shoes for me :) I have gotten several pairs for $ 5. They aren’t the best quality, but for $ 5, who cares?
I’ve gotten some of my favorite shirts and underwear here, too.
There is tons of parking.