Joseph M Fritz, DDS

While I’ve never actually been a patient at this practice (so I cannot attest to the quality of medicine), I can say that the customer service is awful and certainly was bad enough to never want to be a patient!
My father has had 9 strokes in the last year. He is finally recovering to the point that he can walk, but it’s very clear that he’s wobbly and needs a heavy assist. He has been asking to see a dentist, and today was finally his appointment.
It is rather cold today in Maryland, and the parking situation is not great, so it was quite an ordeal to get my father from the car into the building. Turns out, there are two dental practices next to each other.
We happened to enter Dr. Fritz office, which I found out was incorrect. The blond receptionist was beyond rude, and didn’t bother to help when she could see I was struggling. All she could say was «he’s not on my books» and looked very nonchalant and bothered by my being there.
She sets a horrible tone for the office and her management should know how she makes their practice look. Would never walk in again, no matter the quality of medicine preformed because of how badly I was treated.