Sylvan Learning of Harvey

I want to start by saying that both of my children have made drastic improvements since they started at Sylvan in July. If you’re willing to go through a stressful process to see your kids succeed, then I highly recommend enrolling here.
Having said that, the staff and billing procedures are unorganized to say the least. I finally stopped going into the office, because when I did I would be asked about payment. However, when I would inquire about an amount owed no one could provide me with an answer. The services are expensive, and I’m hesitant to pay large sums of money without knowing the details. You will also be responsible for tracking the accumulated make up days to assure that you are not double billed for hours that have already been paid for.
The lack of organization in regards to clerical and billing records is extremely frustrating, but they are great with the kids and definitely produce results.