Can’t say enough good. Word of mouth from others at work who were happy with these guys led me to call them when my HVAC went out in the dead of winter. Remember that 10 degree day we had this past winter? My 30 year old Trane gave up the ghost the day before. Called mccutcheon, they had a unit sitting on a trailer in my yard by the time I got home from work, and had it installed by about noon the next day, which included some additional work installing a new thermostat and running a new floor register. All working mostly outside on the coldest day we’ve had in years! They weren’t the lowest estimate I got(not the highest either), but everyone I know who’d dealt with them was happy and they carried Trane. If my old unit lasted 30 years I sure wasn’t going to replace it with a different brand! Good folks. I don’t have any regrets about my experience with them.