Tarrytown Coin & Jewelry Exchange

Just bought my bro a rolex for his birthday from this place great service and very knowledgeable staff I would definitely recommend going here ps ask for Linda.

I have sold several luxury watches and other gold and diamond jewelry to Tarrytown Jewelers. Their pricing is fair and their service is very good. I have done business with other jewelry buyers and have found Tarrytown to be one of the best. I have also traded pieces with them for a Cartier TF midsize, and felt that the deal was fair to both parties. They are reliable and I look forward to doing business with them again.

Had battery changed in a watch took 10 minutes for 10 dollars. Small place but good service with watches

I went today to buy a Rolex. Jen helped me and she was super nice and full of information. If I decide I will definitely return to buy a watch from them. Great selection and family run business.

If there were a six star option, I would give Steve and Tarrytown Jewelers all six. I purchased a Patek Phillippe watch from him recently and every aspect of the transaction went extremely well: the quality of communication by email and phone; the very fair trade-​in for my Audemar; and the excellent purchase price for the Patek. When a small hitch occurred in our deal, Steve handled it in a very equitable and professional manner. When the timepiece arrived, its appearance and performance were as advertised. It will be my pleasure to deal with him again.

I purchased a $ 10,000 watch there and two months later took it back because was not keeping time. Moron named Dotty asked me where I bought it because was in bad shape. She didn’t remember I purchased it from them. Same watch stopped working about 2 years later and had a 700 $ service at this shop. They did not secure the crystal properly after the service and it can off and dial was damaged. They felt terrible and offered to fix it. Two weeks later it’s fixed but not with original parts and looked terrible. The watch is essentially worthless now and I am exploring my legal options. Stay away from this place. They are in a strip mall as they are small time crooks and belong there. Stay in NYC for anything high end.

I recently purchased a Patek Philippe watch from Tarrytown Jewlers, having arrived at their website via an Internet search. The entire transaction was conducted by telephone and emails, dealing with Steve Dubinsky, the owner. The fact that I paid in full prior to receiving the watch says volumes about Steve’s professionalism and my level of confidence in dealing with him. The watch was also excellently priced. I would not hesitate to do business with Tarrytown Jewlers again in the future, and would recommend my friends and family to do the same.

I was so irritated by my experience with Tarrytown Jewelers today, that it inspired me to stop just reading reviews, and actually write one.
I have been searching for a specific model of Panerai watch, that Tarrytown Jewelers had listed on their website ($ 8000 watch), for quite some time, and decided that I would kill 2 birds with one stone, and purchase a Breitling watch ($ 5000) for my father as a birthday present while going to check out the Panerai. Needless to say, I was shifting some funds around and planning to spend a rather significant sum of money.
I got out of work early and strategically to get to the shop by 5:00pm on the dot. The store closes at 5:30. I am already very familiar with both watches, and figured I could be in and out (and my wallet significantly lighter) within 15 – 20 minutes.
Upon entering the store, a woman asked me what I needed help with, and I told her I’d like to see a specific panerai model as well as a breitling I’d like to purchase as a gift. She shook her head and sighed as if I’d just asked for her first born. «I just put them in the back, and we are closing soon,» she stated. it was 5:03. Very politely I asked her if she would mind showing them to me. Once again, I got some serious attitude. She reluctantly walked back, and returned about 20 seconds later with a handful of watches wrapped in plastic and just dumped them on the counter. Of course she didn’t produce the watch I’d requested. When I asked if that was all they had, she replied «why don’t you come back another day no later than 4.» She then handed me her card. Conveniently, there was a garbage can located right outside the store. I was ready to drop 14k on watches right then and there, and this woman pretty much treated me like I was some leper from under a bridge who just limped into her prestigious establishment. Hows that for customer service? I ended up going straight to another establishment that was happy to treat me with respect, and in turn take my money.

This review is solely for the jewelry repair, as I have never bought anything here. I brought in a ring to have the prongs replaced. I was told that I would have the ring back in two weeks. Two weeks came and went, so I called. It wasn’t ready. They would need another week. In another week, the same story. Several weeks and several incredible excuses later, I still didn’t have the ring back. When I finally told them I would pick the ring up and take it somewhere else for the repair, they miraculously had the work completed in a few days.
The quality of the work was satisfactory, but why it took a few months for this simple repair is beyond me. I will not bring repairs to them again, and my experience with repairs has soured my taste for exploring future purchases.

I just bought a date just II rolex watch. The watch they sold me is authentic. I took it to a rolex dealer just to make sure and they told me that I was lucky to purchase a real rolex at the price that I received. I would have given this place 5 stars, but I took one away since they told me that the warranty is valid for another year. That is not true. If you do not purchase from a rolex dealer or authorized dealer, the warranty becomes null and void. I wasn’t as upset since it only cost $ 600 to renew that warranty directly with Rolex and it covers up to an additional 2 years.

This place seems legit. I swapped a Submariner with date for a pre-​owned no date Submariner and a thousand in cash. I have no way of telling if the Submariner I got from them is real. It seems real in every way, but I would have to have a Rolex specialist examine it. I strongly presume it is real. They didn’t have box and papers.*
The store is real. It has a staff of five. They buzz you in (which suggests real merchandise). There was another customer in there when I got there (she seemed to be picking up repaired watches, but was also hanging out). There was a guy in back examining things with a magnifying glass. At the end of the day (I got there near closing time), they took the watches (Rolex, Panerai, IWC, AP, JLC, Omega, etc.) out of the display cases and put them (I assume) in a safe in the back (it’s a jewelry store). This suggests that they are genuinely valuable, which suggests they are real. If not, it’s a very well oiled charade.
I can’t comment directly on the prices, because I swapped a watch. But overall, from their website, it seems as if they charge about 15% less than Tourneau for pre-​owned stuff. You can get a pre-​owned Submariner with date for 5k. At Tourneau, it’s 6,250−7,200. But Tourneau has to pay NYC rent and has much, much higher overhead costs. Tarrytown Jewelers is the size of a Chinese restaurant in a strip mall behind a Best Buy in the suburbs. Everything at Tarrytown seems to be 1k-​2k less than in NYC.
The service was great and the staff is very nice. My entire experience was pleasant. I’d give them five stars, but I reserve that for super special experiences.
* The bezel is uni-​directional and clicks 120 times. The watch does not tick. It is waterproof. The lume works and is very strong. But it’s 39 mm (not 40mm), which may be the size for a 2002 no date. Overall, it looks completely real (and I know what a real Sub looks like).
Update 7÷22÷13:
I took my new Rolex to Tourneau to have it appraised for trade in. I figured this would be the best way to determine if it’s real. I was worried that the guy at Tourneau would tell me it’s fake. But they offered me 3k in trade in, which means they think it’s worth 5k, which, of course, means they think it’s real. So I think it’s real.

I’m sure they do a fine job with watches, which appears to be the bulk of their business, but beware of taking other jewelry repairs here. Work is slow and of a very poor quality.