Petco

I can’t really speak for the dog grooming portion of the store. However, I will say that that section is wide open and they are very transparent about it. So there would not be any abuse going on in there.
As for the retail portion of the store, it is on the higher end in price. I needed flea medicine for my animals and I was shocked that the cost was almost 2x what I typically pay.
Unfortunately, I had no choice but to pay up. My normal source was sold out and I have a full fledge flea outbreak, for whatever reason, at the home front.
Other than that, there really isn’t much in the way of help walking around. The stock seems somewhat cramped.
The cashiers seemed board on this day. Or, at least, not exactly friendly.
Look, I get it. I use to work retail so I am not going to bash on them too much. But, at least say thank you half heartedly, or something.
I give them two stars because at least the location is good. Also, they have some rescue cats in cages at the front of the store. So that gave me some warm and fuzzies. But it doesn’t make up for the other big negatives. Most glaring is the price.
Yeah, I should have known better. About a half million other options for cheaper flea stuff. But I needed a quick solution and so I paid through the nose for it.

This is an updated review and deleted my old one. I still stand by my 1 star for not having live snake food and their prices are a bit on the high side but in line with any other chain. The update to 3 stars is for their pet trainer. Their dog classes are very good and the trainer really knows her stuff. Smaller sized classed get personalized service. I give the dog training program 5 stars, averaging out the store to 3 stars. As long as April is the trainer it is a 5 star dog training program.

My review of Petco is mostly of the grooming facility. The store portion of Petco is consistent with all others in the chain.
Pros:
–Great selection of everything my pup would ever need: shampoo/​grooming aids, beds, coats, foods (yay, they finally started selling Royal Kanins). There could be a better selection of dog carriers for my Duncan, but that’s okay. This is a completely different market than NYC.
— Nice staff
— Seems pretty clean
— Good parking
Cons —
— While staff is nice, they were not super knowledgeable about product. Maybe because this location is newer. Not sure, but probably going to go back to Petsmart for product advice.
— Grooming services were horrible. Groomer was very nice but this is where I put my foot down. I upgraded to the puppy grooming package which included conditioner, tooth brushing and other extras. I fully briefed the groomer on the classic puppy cut: shaved body, full and long tail, full and long ears. I picked him up two hours later and exactly the opposite was done. My poor Duncan was scalped and looked like a round little volleyball!!! Ears long and stringy, tail short and long, uneven cut on body. Plus he still had schmutz around one eye, despite the bath. I asked if the groomer was experienced and the staff said she had been doing this for ‘a little while’.
Not sure if the horror registered on my face but I expressed my unhappiness and after they offered to ‘fix’ the cut, I declined (didn’t want to make a bad situation worse). The manager did not charge me for the cut. While I appreciate the goodwill, I will pretty much never go back for grooming.
Any advice on a local dog groomer?

It’s where the pets go. And their owners too! I just love Petco. Each time I have been there the staff has been very friendly. They have a great variety of products too. My dog also gives it two thumbs (or should I say paws) up! She loves going to the pet store and seeing all the people and the other dogs. I definitely recommend this place and will be going back to it myself.