Old Navy

This store has the longest lines to check out and the slowest moving employees. Don’t go here if you are in a rush. Also, it is pretty disorganized

Old navy is awesome. This store has lots of options and sales are relatively frequent. Furthermore, it’s in a great location among a ton of other stores.

I ordered this jacket for my boyfriend offline and when he pulled it out of the bag he went to open it to try it on EVERY SINGLE BUTTON JUST POPPED OFF! I mean popped off with the GREATEST OF EASE almost as if they were just POORLY glued on anyway. We were a little taken aback by this, but didn’t worry about it too much since Old Navy is really good with returns and exchanges. So he proceeded to try it on just to make sure the size was right.
The jacket was delivered on the weekend, so we thought that instead of returning it through the mail; we would just drive to the store and make the exchange faster so he could wear the jacket to an upcoming event.
When we got to the store we handed over the jacket and told the lady at the counter what happened. Instead of offering ANY SEMBLANCE OF AN APOLOGY for this crappy jacket that they had the nerve to send us, she just called her manager over the radio and said «some people are at the front trying to return something.» … Again, whatever, we just wanted a jacket with some buttons.
Then the manager came up and looked at the jacket. We started to explain again that we opened the jacket and the buttons just came off and before we could even finish she said «well since it has been worn and washed we unfortunately can’t take it back»… Um, what?
We thought maybe she misunderstood us, even though all of the original tags were still attached to the jacket, and tried explaining again that the jacket had not been worn or washed, it actually showed up to our house looking this crappy and damaged. She then proceeded to tell us «Well you have to return it to the online store anyway because we don’t have this jacket.» Just like that. No apology, no nothing.
At this point I was pretty irritated and was wondering «what the hell was the point of her making her «worn and washed comment» if she couldn’t exchange it anyway???‘
Overall I didn’t appreciate the quality of the jacket or the quality of service. I am thoroughly annoyed and will be passing on any purchases from Old Navy for a while.

Have you ever been to an Old Navy? Yes? Good. You should know what to expect. Why it’s better than the others? The clearance area is better organized so you’re sure to find a good deal.
Pro-​tip: no complaining about the quality of the $ 5 shirt.

After losing 35 pounds I had to go and buy some new clothes. Well since this store is close to where I live I decided to check it out.
I will admit that there selection of shirts are okay. They didn’t have that great of a selection of shoes though. Their selection of pants was pretty good. They had a huge variety of sizes in various styles. I will admit this place was a little higher than K-​mart but it wasn’t as expensive as the gap.
In short a nice place to shop for medium priced clothing.

Old Navy has a nice clothes for a relatively inexpensive price. I like that it is a stand alone store and it’s easy to navigate around this apparel warehouse. This location is easy to get to from the city and also easy to access from Clearview without having to walk through the entire strip mall, with ample parking.
The issue for me is with regard to the service. It seems like there aren’t a lot of employees or maybe they just lack motivation. The line is very long and there are never more than two check out lanes open and they move a little slower than you would like. The attitude is very lackluster and unapologetic for openly expressing their desire to do anything other quickly complete your order.

I checked in at Old Navy today and was amazed that they don’t have any reviews. I mean, yeah, it’s Old Navy and every store in this chain is basically the same… but again, it’s Old Navy. Someone should have reviewed it by now. I guess I’ll accept this challenge.
Old Navy has pretty much been my go-​to since having a child. Whenever she outgrows some clothes, this is a great place to go and stock up on the basics. They have some adorable shirts, skirts, dresses, shorts, etc., all reasonably priced. My favorite is the clearance section. Already cheap $ 12 pyjama sets discounted to $ 5? Yay!
The various staff members roam around straightening clothing, and are always quick to ask if you need help. However, they aren’t pushy, and usually once you tell them you’re just looking, they will leave you alone. The fitting rooms leave something to be desired, as they are usually very cluttered/​messy. Come to think of it, the racks of clothing are also usually a bit disorganized.
Overall, I like this location because of its location… in a strip mall, so I don’t have to go in an actual mall to shop. This means less teenagers, particularly if I visit on my lunch break, and for that I’m grateful.
It gets 3 stars because «A-​OK» really does sum up Old Navy. It isn’t fantastic, and it’s definitely something I could live without… but the low prices and cute selection of kiddie clothes keep me coming back every few months.