The Home Depot

Most of their employees are very friendly. Store is a bit run down. Black Kow Manure will give you the best tomatoes you’ve ever grown!

I don’t have an issue with the employees at the store however I do have an issue with the Home Depot site. When go to the site they let you pick a date and time you can schedule a home consultation for a install. Well I scheduled one for new doors for this past Saturday at 7:30am. Within the hour on Thursday I received a call from an employee at Home Depot confirming my appointment and to collect the $ 30 fee for someone to come out and take measurements.
On Saturday at 9:45am I called HD to find out where the consultation was since he or she was 2 hrs late. I was told (after I paid of course) that they don’t come out that early in the morning. That someone would call me by Monday to schedule my home consultation.
Well it’s Tuesday and still no call so I’m demanding my refund today it’s total BS that the stores and Corp don’t communicate and for that the customer is inconvenienced.

Very friendly & helpful folks. All of the sale associates have a smile on their face and are always ready to help.