My fiancé and I booked a room for two nights at the Moulton Hotel August 25−27th. Our total for the stay was $ 285. All was well at first with our room, except immediately upon entering there was a small bug by the couch wich we assumed was a baby cockroach. We also noticed small dark stains on the pillow on the right hand side of the bed. We continued our day and went to bed. During the night my fiancé put his hand under the pillow and felt something move. After waking up, I got out of bed and saw a dead bug and a blood stain directly under where I slept. It was a bedbug, and we checked the bed and saw another bed bug crawling on the pillow. We went to the front desk and told them to change our room and they did. Right after, we went to the beach and found two bed bugs in our beach towel, which was in an open bag over night in the hotel room. Knowing that they got into our stuff, we went back to the room, removed everything from their bags and shook them out. We talked to the front desk and let them know we were uncomfortable staying there, especially considering it is our anniversary and we are celebrating by sitting in a room making sure we don’t carry the bed bug infestation home. The front desk then got ahold of the owner, who felt it was best that we leave, and rudely and unprofessionally blamed my fiancé and I for the presence of the bugs, declaring that his establishment has never had a problem. According to Unilocal,the Moulton Hotel had a bed bug problem in 2010. The owner, David Maleh, degraded and belittled us, saying we were the issue. This is unacceptable and this business needs to be looked into. The BBB has been notified. Two weeks later, I relieved an email from the Better Business Bureau stating that the owner neglected to respond to their letter regarding my complaint and furthermore had received an ‘F’ rating through the BBB. Stay away!
Jen B.
Tu valoración: 1 Fitchburg, MA
This place was absolutely terrible!!! This is the worst hotel room I have ever stayed in in my entire life! We were first charged for 3 nights when we were only staying 2! We were told that we would have a queen bed and a twin bed unfortunately when we opened up the door to our tiny room we only had a full bed and a twin bed with not much room to blow up our air mattress that we brought so the two kids could sleep on the air mattress. Needless to say we were very cramped!!! The shower has a red stain in it and the refrigerator had a chocolate stain in it! The place was very dirty. It’s also a smoking hotel so all of the smoke came into our bedroom and through our air conditioner because of the main balcony!!! I have asthma in this situation just made it that much worse. Unfortunately we could not get our money back after our first horrible night. I would suggest staying anywhere else in Hampton Beach except for this hotel! Oh yes and they also shut our TV off at 7 o’clock in the morning when Our check out time is 11 o’clock!!! I only have this a 1 star because I had to in order to write the review!!!
Mindy S.
Tu valoración: 5 Derby, CT
My boyfriend and I decided to stay at the Moulton hotel this past weekend based on a raving recommendation from one of my best friends. She was right! I’ve stayed in a few other hotels in the area, but this has been my best experience by far. The room was great, looked like it was recently re-done. Our room had a balcony with a beautiful view of the ocean. We were watching a late night movie on TV and needed a late night snack, lucky there was free fresh popcorn downstairs in the lobby! Overall a great experience and next time we’re in the area this will be our hotel.
Maria M.
Tu valoración: 1 North Waltham, MA
BEDBUGS — need I say more? Stay Away… far, far away. I HIGHLY advise you to check out my and other reviews on Trip Advisor for this hotel to see more. I just can’t write anymore about this disgusting, dirty place. This review is as recent as yesterday(8÷27÷10) when we left the hotel at 10pm after checking in at 8pm.
Ian W.
Tu valoración: 2 Pelham, NH
Recently, we planned a weekend to Hampton Beach and many hotels/motels were already booked up since July is the peak season. We ended up booking a 2 night stay at the Moulton Hotel, located along Ocean Blvd at A St for aound $ 190 per night which included one queen bed, TV, AC, and bathroom. One parking space was assigned to us at a nearby small lot. Those stairs are soooo steep upon entering the hotel up to the lobby(there’s an electric chair for the handicapped which goes up the railing). We were given a very small room on the second floor with more steep stairs to climb. We paid over $ 200 a night for this tiny dump(around $ 412 for two nights with tax), crammed with only one queen bed, 19″ TV, dresser, a small closet, a small bathroom with shower and a balcony overlooking the fabulous view of A St and all of the powerlines a few feet from the railing(we could see the beach looking right down A St). Dude, we are getting another small bed and that’s that. So my buddy goes downstairs and tells the management another guy is staying, so they gave us a small bed for the room. It was hot up in the room, so we turned on the AC which is in the closet facing inward and not out into the room, so the room really never got cool until night time. We did enjoy a small breeze on the balcony. The glass shower door wouldn’t close all the way so we had to use extra towels. We did get good night’s sleep, probably after the long days at the beach and short nights of going to bars. In the morning, there was free Dunkin Donuts and coffee in the lobby. Overall, the room was very small, old, and overpriced, but it’s a touristy area and rooms are at a premium in Hampton Beach in the summer. NOTE: The Town of Hampton has a 1:00AM curfew, and the Police will kick everybody off the street at that time and tell them to get back to their hotels or leave the area. This hotel locks their doors no later than 1:30AM, so if you’re late, it would be SOL.