Hamilton Mazda

We had the best car buying experience working with Mike at Hamilton Mazda. Mike was incredibly easy to work with and would highly recommend to others. We did our homework before going to look at cars and didn’t really think we’d buy a car that day, but they had exactly what we wanted, good price and very easy to work with. Mike was really a pleasure and we feel very good about how things worked out. I would highly recommend him to friends.

Great buying experience. Traded in a Vw for a new Mazda. Hamilton mazda is affiliated with the VW dealer across the street so we assumed we would get the best value for our trade, which I believe we did.
We leased this and were quote figures 80 – 105 dollars more a month than Hamilton Mazda quoted us. We also ended up getting the higher tech package thrown in the deal as well for nothing additional. Great buying experience. I worked with Marlon and the manager Mitch. Very friendly and no false promises or games.

Blah blah blah I ended up taking my car to Hamilton Auto Body to get my roof fixed… it was a missing screw & 2 loose screws. 69 $ to fix.
Hamilton Mazda’s general manager Dave and Ryan the newly promoted service manager should have been brought to court by me for fraud… however. I wasted enough of my time and money on these to morally corrupt human beings. Beware they act like your best friend while they are lying & robbing you… and when you finally catch on their true colors come out along with the cocky attitudes… apparently they have been getting over on people their entire career with no legal ramifications.

Honestly 1 star is being generous. Just hung up the phone with sales manager Neal and his, so called manager Mitch. Requested e pricing on this vehicle and was called back today and after ½ on phone was told wrong $ was matched to this car. It seems there are 2 which come under the same circumstances. Was trying to explain to manager you should at least try to make good on this offer since you are misrepresenting and it feels like the old bait and switch tactics. When I told him I was not impressed since he would not even try to make a customer out of me and meet this offer. He replied «sometimes life doesn’t go the way you want it to «with a snide remark. I am appalled. See for yourself below.

Hamilton Mazda and Mazda USA really surprised me with their professionalism and patience.
I really like my 2015 CX9!
Thanks guys and sorry I was such a difficult customer !

Recently bought a 2016 CX 5, and I’m absolutely in LOVE! Very satisfied with how quick and easy the the process was. Marlon Lising and Mitch Selsky were fantastic and made it a very pleasant experience for me. I needed to go back to get the remote start installed, and the cool thing is they offer loaner cars for you to use while your vehicle is being serviced. Makes it convenient for those who have to work etc.
I would recommend this dealership to anyone. Thank you, Hamilton Mazda!

Last fall, someone hit my Jetta and totaled it, so I needed to purchase a new car as quickly as possible. Frank Graziano was the salesman I dealt with and he was extremely laid back, genuine and knowledgeable from the start. He made the test drive and sales processes very pleasant, never pressuring me to purchase any add-​ons. When I mentioned that I needed to return my rental car, he immediately offered to pick me up after I returned it.
The financing process was quick and painless as well– the rep (whose name I forget) tried to sell me an extended warranty on only one occasion and, after I declined, he did not pressure me any further.
I have not had any servicing done on my Mazda yet, but definitely plan to take it to Hamilton Mazda when the time comes.

On Jan 30, 15 I leased a Madza 3 from Hamilton Madza. My salesmen was Brian Harris. This is the Third car I have purchased or leased with Brian’ help. I am enjoying my latest Madza and wanted to make sure you knew how happy I am with thus car. I can’t thank Brian enough for all his help. I will only drive Madza. Thank you Linda M. Semmons

I went with my adult step-​daughter to Hamilton Mazda to possibly look at a Certified pre-​owned vehicle as her radiator blew up on her car and it was in their shop. We saw Rocky and I was extremely pleased with his low-​key professionalism. He actually wanted to help her and do the right thing, something you really do not expect to find in the car industry. The decision was whether to buy a newer vehicle or fix the old one. We even looked at brand new cars and compared the payments, warrantees and features. I asked for prices before she even test drove the car and Rocky and Vince complied.
We all agreed that the best route was to take a drove in the 2011 as economically, it made the best sense. Jennifer drove it and liked it. Then it was number crunching time. Again, a hassle free experience. We settled on a figure, and Jen should take delivery today. They even gave her a car to use as her’s was dead in the shop and they wanted to detail the 2011 for her before she took delivery.
I would highly recommend this dealership if you are in the market for a new or pre-​owned car.

As Robin S claims, service is shady !!

Bought a brand new CX5 with all the trimmings. Car is great, but I regret making the purchase from this dealership.
Salesman was Johnathan M, who is personable and not pushy, but is either ignorant or dishonest, probably mostly ignorant. Let me explain:
I traded in a car with a blue book trade in value of @$ 8500. He scribbled a document with for $ 7500 of the final sale, and I asked specifically if this reflected the $ 700 owed on the trade in making it $ 8200 for the trade, and he looked confused but said yes.
Decided to buy the car, and in the with the finance guy I find out the 7500 was all I was getting. I asked for the correction and was told this was all I was getting for the trade. I then threatened to walk out, but was LIED TO by the finance person who said I could not use a trade in tax credit if I didn’t take it right then (FYI NJ residents can settle this on your state tax return).
On top of the $ 700 swindle, they did not activate the satellite radio properly. Jonathan told me they could fix it when I picked up the tags, but when I got the tags he told me «oh no one is in the service department, can you come back?»
I had to take my own initiative to make an appointment with the service desk. Apparently 8a-​3pm Mon-​thurs are my options. What kind of schedule is that!!!
Turns out all that was needed to fix it was a phone call, but none of the 4 employees I spoke to about the issue knew this.
Bottom line: staff is casual to the point appearing unprofessional, and at a minimum ignorant at all levels.
I’m am confident you can find a better buying experience elsewhere.

So far pleased with dealership. I purchased a M2 for my son here. My salesman was Neil. He was a no pressure guy who my manager at work recommended.

Felipe Quiles in the service department is very dishonest.

My all weather mats arrived the other day! Excellent follow-​up. Highly recommend this Mazda/​VW dealership.

Hamilton Mazda is a great dealership. Ken made us feel very comfortable, listened carefully to what we were looking for and worked hard to answer all of our questions. While we did not end up purchasing a car that day, we would definitely recommend Hamilton Mazda to anyone looking to purchase a car in the area.