STS Tire & Auto Centers

Terrible. Scammers. I went in to have tire patched, nail in tread not sidewall. they told me that it can’t be patched and I need new tire. He tried also to sell me some garbage off Brand tire. I know a lot about cars and I even almost got taken. I went to Mr. Tire right down the street and they patched the tire with no problem.
Also seems as if you are calling a local shop but it’s a call center that knows nothing about what’s happening in shop. I was told to come right down and was misquoted a price
Terrible experience and will never use this company again

I had to bring my vehicle here a few weeks ago when the check engine light came on. They were really helpful and kept me updated on the progress of my vehicle. They didn’t try to sell me on things I didn’t need and were really great. I will definitely come back if I need to get anything else fixed!

Their slogan is «it’s a trust thing.» And for me it really is. I’ve been coming here for about 5 years or so. They’re always honest and never try to up-​sell me on things I don’t need. I trust these guys and their customer service is usually very good.

I got a flat tire on my way home from work and immediately went here. I got there 6 mins before 6pm and they were already packed up and the lights off. And they all saw I had a donut on and it was raining. Thanks guys.

I’m always very satisfied with all of the work that STS Hamilton does on my vehicles over the 14 years I have been going there. I never have to wait any longer than is needed to make the repairs when I take my car in. Thank you!

I can’t say enough good things about these guys. Let’s just face it— taking your car for a repair is not like going out for sushi. It can be quite painful and upsetting. Sean (Shawn?) did a great job finding the tire I was needing. Unfortunately they couldn’t do anything about the warranty since it not a flaw in the tire or their work. They did a great job getting the work done quickly. I felt good about bringing my work to them since they have repeatedly repaired my snow blower and wheel barrow tire for free. This was my chance to pay them back for their services.

This place is hands down the worst thing that could happen to your car. The manager, Ken, has no customer service skills and treats his clients like garbage. They will cause more damage to your car. Do yourself a favor and bring your car to a more trustworthy mechanic. I brought my car in for servicing and had my wipers replaced. The technician clearly dropped a tool on my windshield and didn’t tell anyone. When I came later to pick it up obviously noticing the chip and crack, Dan the receptionist said that he was extremely sorry and he would call me back about this. When I didn’t receive the call, I called him. He told me that he was waiting to hear back from his «windshield guy». Again, giving humanity the benefit of the doubt, I waited another day. Three days after the incident and still no call, I called Dan back and he puts Ken on the phone. I was calm the entire conversation while Ken, like a crazy man, told me that it was «my problem» to fix my own windshield. I told him that something was clearly dropped and caused the crack. Likewise, why would his technician tell me that he was trying to call his «windshield guy».Ken continued to make excuses with no clear, logical idea of the situation. (He wasn’t even in the shop the day it happened!). I know that it can be hard to find a trustworthy mechanic nowadays but I’m doing you a favor by scratching this one off of the list!

Don’t bother coming here if you’ve got any kind of low profile or custom wheels… They can’t and won’t even attempt to mount tires for you because they won’t accept liability for damages they cause.

I bring mine and my wife’s car here for all of our maintenance. Straightforward, and they have never tried to pad anything onto the bill. Good group of guys that you can trust 100%.