Quest Diagnostics

Went here first thing in the morning and noticed there were already 6 people ahead of me. One of the phlebotomists was rude when I asked her how long the wait might be. This same phlebotomist was rude when drawing my blood. I felt she didn’t have patience for the questions I had. I don’t expect extremely warm welcomes at any healthcare facility, but I definitely don’t expect healthcare professionals to be rude to their customers.

Don’t expect a warm greeting when you come here. This place is busy and the receptionist at this place is rude and unprofessional. The phlebotomist that drew the blood was nice though. This place gets packed so i would definitely recommend making an appointment online first.

Three words:
Make
an
Appointment.
Overall these places are always huge and really busy. Lets take into consideration the elderly need to get their blood drawn more regularly, so they take up most of the popultion of people.
When I first got there, the woman behind the desk was RUDE. She didn’t even look at me and shouted at me like I was 100 years old YOU GOT AN APPOINTMENT? And began to do the «headshake» at me as if I was stupid.
After I got past her rude self, I moved onto a woman who was great. She drew my blood quickly and was so polite. She went out of her way to talk to me and see how my day was going, even thought it was 7am.
If you do not make an appointment (go to their website, it is realiable) you will be waiting. a long time.

I didn’t get past the waiting room. Dirty and crowded. I wouldn’t trust a place to draw blood that took such little care for its appearance. There are other labs around that offer quick, sanitary service (Broadway Medical Group in North Haven is a good bet… wound up going there and there was no wait, and it was (almost) painless.