Very disappointed with ECVA. Called them in Aug.2015 about my grandsons(he is 15 yrs old) broken glasses.(he is on SSI) They checked his insurance and told me he was covered… I received a bill yesterday(5 months later) for $ 80 saying he wasn’t eligible for coverage, but will give me a medical courtesy and he will only have to pay $ 70 of the $ 150. plus they are charging him an extra $ 10 for being late! We will not be returning here! The insurance company informed him he could have received a free pair of frames on his insurance instead! Check your insurance before going to this place! When I called them about this I was told it was unfortunate!