Enterprise Rent-A-Car

The Hallandale office is very professional, the is staff extremely accommodating and there was no wait time for our car. On the return they gave us a ride back to where we were staying. The car we rented was clean and a discount with our Costco card. This is the only rental car company we will use when in Hollywood, FL.

I would have given the location a 3 except the staff compensated by being helpful and professional. There was only 1 car, which was pretty dinged and scratched, available in the mid size class I chose by reservation and I am a choice customer. They offered me a car in a class below what I paid for as an option because there really wasn’t much at this site, it is small. I live in an area where Enterprise has a very good selection of clean cars in good condition in all levels including luxury cars. I am pretty sure the staff has no say over this problem at this location.

Friendly and helpful staff at this location. Will go there again the next time I have a need. They worked with me when I couldn’t get the car back on time.

always great service. A+ from customer service. they are always busy so be aware, you need not be in a hurry. staff is just wonderful and very accommodating! i always rent from this location.

I can’t say enough about this Enterprise location! I was actually transferred to them from another nearby Enterprise, because I wanted the pick-​up service. This location had cheaper rates, they were amazingly helpful and had the best customer service.
Ashley (who may be the manager) helped me with my rental and return, and got me a new Jeep (3000 miles) for a great rate. It was perfect for a girls’ trip to Key West!
There is construction at the railroad crossing next to this location, which made access more difficult, but it was worth it for the car we got, the rate, and the super service.
I will return to this location when in SE FL, I will recommend it to anyone traveling there, and I will say that this experience has made me a repeat Enterprise customer!

Amazing Service #1 ! Thank you Lisa and everyone else there all of were Excellent !

this enterprise dealership BLOWS. i reserved a car for 1.5 hours ago online. im still waiting for it and there are 2 people ahead of me in line. do not come here or get ready to wait foreverrrr!

Reserved online and had to wait one hour at the enterprise dealer before they gave it to me. Its was a ridiculous experience. You will waste your time coming here. BEWARE

First, the staff is ALWAYS friendly here… I’ve used their services several times… the only drawback [from my standpoint], is that the staff turns over very frequently… I would have given 5 stars, except for the fact that they could not pick me up, because they say my address falls into another location’s territory… makes no sense… this location is closer than the one they were sending me to… I decided to ride my bike over to pick up the car… they were friendly, and efficient… when I returned the car, they cheerfully gave me a ride home… the only other small thing, is that I rented an almost new VW Jetta [26,000 miles], and the car was very nice, but it leaked oil on my home driveway… I will continue to patronize this location…

One star because I can’t give zero. I made a reservation, and when I arrived to pick up, they were so condescending and rude I walked out and rented elsewhere.

The only reason I gave 1 star is because everyone was nice that worked there. I had a rental for 12pm on a Monday and we waited 30 mins for them to tell us that they had to put front tires on our van. They said it would be 45mins. We said fine and ran a few errands. After 2 hrs of waiting I called and they said that the tire place had to find different tires and it would be another 45mins. I was so upset by then. After another hr I called again and they said the van was there. We showed up and no van was in sight. We waited an additional 30mins for them to bring the van and then they wanted to wash it. I was so mad that we told them they didn’t have to wash it and they kept saying it was almost done. Everyone was nice and they said they would take care of our rental for the day because of waiting. We left with barely time to make it to dinner a few hrs away.
After we came back from our vacation I got an email with a charge for the rental. I called and they said they were only going to take $ 29 off of the $ 186 rental! Are you kidding me!!! After complaining they finally said they would take $ 100 off. I appreciate it because we really waited a long time and needed the room of a van not a suv. I won’t ever rent from this location again. All my rentals will be thru an airport for now on. I’m just glad we didn’t have a flight that day!

Very pleased with my experience at this enterprise location. The associate Lisa and the assistant manager George were fantastic with providing exceptional customer service! Would definitely go back if I need to rent a car again!