Broken AC. I called them on Christmas around noon. They said their guy would be over in about 2 hours and there was a $ 150 fee just to come. $ 150? steep but fair enough, being a holiday and all. So someone needs to stay home for a couple of hours. Nobody showed up. After trying them a few times and finally leaving a message, I got a callback around 5PM. Broken truck excuse and that they could come the next day in the morning. So far, I had to stay home all day waiting. Had I known of the broken truck, I could have found someone else. Another night with no AC. The next day I got a phone call saying they’d show up in 15 minutes. An hour later nobody had shown up and I called to cancel. I’m not going to wait around all day again I don’t want them to have my business anymore.
Joseph A.
Tu valoración: 5 Hollywood, FL
We we’re vey pleased with the overall experience we had with Signature Air. We received a service call on the same day we contacted them and they quickly diagnosed our problem. By the next day our repair was made and our system was back to running like normal. We highly recommend them for full installation of new systems or for general service calls.
Anna S.
Tu valoración: 5 Delray Beach, FL
I have used Signature Air for over 10 years and find them honest, reliable, affordable and tolerant with my many questions. I recommend them highly.