Alifano Technologies

My husband brought our computer here for service, we were told that it would be no cost to uncover our issues. after expensive «diagnostic» work we were told that purchasing a new computer through Alfano technologies was our best bet.
Not only did we feel a bait and switch was done since visiting Alifano tech our computer has more issues. Do yourself a favor and go to a «real» computer service outlet.

Joel took great care of us.
We needed a special type of USB cord for a photo shoot on very short notice
I was worried I’d have to drive «over the hill» to get what I needed.
Joel was able to figure out what sort of cord we needed over the phone, and confirmed he had it.
10 minutes later, I had exactly what I needed.
Thanks Joel!

wonderful place for any type of computer issue. I had some sort of virus and they were able to log on remotely and had it fixed the same day. The cost was fantastic too. We are so lucky to have them here on the coast.

Went in to have my 17″ Mid 2009 MacBook Pro checked out. Got the? with a folder, which means that computer is unable to find my boot up disk.
First off I had talked to Mike a couple weeks prior about upgrading my HD soon because anything that was associated with it (Disk utilities and Disk Doctor) were working VERY slowly. Two weeks later, hard drive is unable to be recognized.
Brought the computer in, figured that the HD is no longer, we decided to throw in a SeaGate 1TB Hybrid SSHD, no big deal, swap drives out, try to recover data, should be done. Come to find out, the computer is unable to recognize the new HD. Andy, his tech dives into the issue, finds out that the original (2^nd one from Apple) is reading externally. Now the issue is the board itself or the cable. Mike suggests to order up both the cable and Data Doubler (Install a HD in exchange where your Super Drive is) so there would be no wasted time if the board itself has lost contact.
Wait a few days, pop the new cable in, viola it works. Given that the Data Doubler is an inexpensive add on, had him throw the original HD in with it so now I have gone from 500gbs to 1.5tbs.
Very happy with the customer service this place has and how in depth their tech’s knowledge base is. Hell if I had taken it to some other place I probably would still have a computer that’s not running because they would tell me to go repair the board, when all it needed was a simple cable. He keeps in touch with you, ask you your budget before they get started and does his best to work within your capabilities. He is straight forward with the plan he has in mind and always told me the worst case scenario, which was a motherboard repair which becomes VERY costly. I would definitely recommend their work to everyone and I will be back again when issues arise.
Thanks again Mike and staff!

Consumer Reports recommends going to your local IT shop for the best service. That is what I did and I am grateful for the good advice, and for a friend’s recommendation pointing to Alifano Technologies.
My five-​year old computer was feeling shaky. When I called Alifano, they took the time to have a thorough conversation, ranging from my needs to my options.
With their help, I purchased precisely what I needed, including a proper back-​up device. And they transferred all of my programs, files and data. I am in San Francisco, they are in Half Moon Bay. However, the distance was no barrier, taking about as long as a door-​to-​door trip from the Sunset to downtown San Francisco — and their parking is right out front, and free. Added benefit: two trips to glorious Half Moon Bay.
Bottom Lines: Their prices are very competitive, including the hard ware and three hours for file transfers/​set-​up. They are available ²⁴⁄₇ should I need further assistance. The staff is friendly, professional, savvy and articulate. Just what I need for my own IT Department. I have already turned around and recommended them highly for other colleagues.

Came here desperate… Im an animator and my computer was having some mysterious problems. I brought it here and the problem was fixed it seemed but the problem persisted. I came back three times, and although it wasnt magic at first everything is working smoothly now and im in a better position as far as knowledge with security and backing up. Technology isnt an exact science… mike, stevie and andy worked with me over the past two weeks to narrow the problems… They were very reasonable when it came to what they charged me. Instead of owing them more and more over time, they gave me a huge break because of they value their customers. Mike especially took the time … An hr or so to walk me through the possible problems and the solutions I could have. I was in the middle of a project and they had my computer working so at least i could meet my deadlines through this techno-​drama. Im very grateful.
Thank you guys! I’ll come back for sure for any future issues!

I really want to support local businesses, so I am sad to report, I had a terrible experience here. Don’t get me wrong, the staff is incredibly helpful and nice. I wanted to love this place — I have done two data recoveries, bought my mac here (where Mike was extremely helpful and I was happy to have the money stay local) and have referred a bunch of people here — but after my latest experience, I will never go back.
I want to be treated like a person — not like I am an idiot or that I am inconveniencing anyone. After having Mike scream at me for 15 minutes because of HIS lack of communication on my project (he thinks he went above and beyond and I had no idea what was going on), and then the disappearance of my tower (only the hard drive was returned) I brought in — I won’t be back.
A simple email, that takes 2 seconds, would have made my experience a completely different one. Think about the customer experience and make it a great one. When a customer sends you an email, reply in a timely manner. And, for the love of god, don’t argue with a customer about random unimportant facts — on the phone or via email. It doesn’t do anybody any good.
As for my projects, I brought two things in for data recovery and nothing was recovered. Can’t necessarily blame them for this — but I think after this experience, I am going to explore this a little more.
NOTE: Apparently you sign something that says after 30 days they can get rid of your stuff without your permission. My legal friends were ready to question him on this one. What happens when your project lasts longer than 30 days?

I received straight-​forward and knowledgeable service in my recent purchase of a dell workstation for a new business.
I went in wanting a Small Form Factor case. Mike, however, explained why a Mini Tower would work better for me in the long run, with more space for upgrades and ease of maintenance — Very logical stuff, but I had overlooked these things. He also elaborated the warranty process, and the benefits of doing claims through Alifano. Mike put me in touch with Allan to complete the order. They did the initial set-​up and install of Anti-​Virus and Office for me, which was delayed only because of some weird data outage that day (Comcast in our area went down for a bit, I wasn’t receiving data through Verizon either… odd).
The workstation has been running flawlessly. I’m definitely glad I went through Alifano and would not hesitate to contact them for continued support.

I have known the Alifano’s going on 7 years now. When I was going through my divorce Mike came by and re set up my entire home network, wireless router and printers. He offered me advice on how to keep my network safe and provided me with multiple phone calls –emails and FB messages to make sure all was functioning. I always know if I call Cortney or Mike they will be there ready to help me and put my mind at ease. Thanks guys!!!

We run a small business and have industry software running on multiple computers, networked and sharing printers. When we first purchased the software we also signed up for software support for which we pay a monthly fee.
I’m know a lot about computers and when something goes wrong, it usually falls upon to me to fix it. After talking to tech support and getting their help, I realized that we were wasting a lot of money. We pay a monthly fee for someone we talk to on the phone that’s half way across the country.
I decided to cancel tech support. I figured I could solve most of the problems, and the stuff I couldn’t fix, I would call someone else to handle. I was kind of nervous. I felt like I was taking off the training wheels but I wasn’t confident I could ride the bike. If our computers go down, our business stops working. That would be devastating.
Twice now in the past 6 months I’ve called on Alifano Technologies. The first time was to fix some printers. They got knocked off our network. I could get them to print with a direct connection, but that’s all. I couldn’t get them back on the network. The second time I installed a new wireless router, and suddenly half the computers could see the internet, half could see the network, but none could see both.
JP was the technician they sent both times. The router problem was solved quickly and efficiently while our office was closed. The printer problem was solved during business hours. JP was courteous and efficient, and got all of our computers printing on all of our printers. We were able to keep working while he took care of everything.
Having a local business like Alifano Technologies to rely on is great! I tell Alifano Technologies the problem and they take care of it. It saves us money and time. I’m not wasting money month after month for tech support I’m rarely using, and I no longer have to sit on the phone while some faceless voice walks me through each mouse click.

Very reliable, helpful, genuine, and informative. They have skilled employees who managed to transform my ‘dead’ laptop into a top running machine again. If you need your computer wiped out, memory boosted, and software/​programs updated, this is your place.
Price-​wise, I was very happy. I thought it was a good deal for great service and have already recommended my friends to this place. In fact, one of them purchased a refurbished DELL from them, directly — and I’m getting a bit of tech-​envy.
Good job, guys! Keep up the good work.

Sorry,
Hands down, the best and only place I trust. I would take my mac, PC here before anywhere else. Why you might ask? I trust them, that is everything to me.
I hate my computers sometimes, Alifano makes it all easy.
Thank you Mike!!!

We have been dealing with Alifano Tech. for years and have nothing but great things to say about them. We live in SSF… but make the trip down to HMB because they’re the ones we trust to have it done right. Trustworthy, Fast and Great Service… What more can you ask for?

I have been working with Alifano Tech and their team for almost 10 years. From booming times when everything seemed affordable to times like now when the budget is as important as the quality.
Now I’ll be honest we tried to go the low budget way for our service and maintenance and tried a couple other coastal tech companies and in the end here on the san mateo coast there was just nobody really capable of providing the service level I need for my business and at home, let alone the knowledge and skills to run simple servers and workstations for us efficiently. Surprisingly one of the others couldnt figure out how to get microsoft outlook to work. :(
Their crews are proffesional and polite and knowledgeable, and Mike and Ian have always been there within a couple of hours, usually within the hour when we are in crisis mode at the office.
They revamped are system and helped us maximize our equipment and set us up to be more efficient and need less maintenance over the past year. Even tough it makes less work for them down the road, it actually made us appreciate all they have done for us in the past decade.
One last thing when I moved from Pescadero to El Granada, Ian came down to pesadero and broke down my Home theater system, computers and packed it up neatly and delivered it to my new house, set it up, ran cables for all the speaker, surround sound, computers, direct tv and programmed the damn remote control to mange the thing before I even had all my furniture put in place. Got to love that.

I have used Alifano Technologies for our home computer issues for several years and their knowledge, services, and professionalism is top-​notch. They are truly passionate about solving problems!
My husband has brought Mike into several of his businesses — always when they are in crisis mode — and Mike is always hailed as the «hero.»
Thanks, Allen, Mike, and Cortney… keep up the good work.

From the first day I walked into their shop five years ago wanting them to build me a kickass home PC (still kick ass to this day) and all the work they have dome for the Water District, Allen, Mike, Courtney, and the crew have been outstanding in business ethics, customer service, and are all-​around good people. An any and all possible issue that may come up is handled with enthusiasm and pride.
Alifano Technologies LLC is the place to go for your computer, networking, home theater, and whatever cool geeky thing you may need for your home or business .
Thanks guys, you ROCK!

The Dell computer we bought for our new business from Alifano’s has been nothing but a Lemon. We lost a lot of valuable time and data trying to figure out what was wrong with it. I have had much better support from Dell with the last two computers I bought directly from Dell — It was all free too. Alifano’s wanted to charge $ 50.00 just to look at it.
Instead we had Mike The Computer Guy look at the computer and he found out the computer was saving everything in the recovery (which was a manufactoring/​build problem). Mike was even able to recover our lost accounting data.
MB from montara

Alifano Technologies is my IT department! Whatever I need, a new computer or printer, service on my computers or a network setup/​problem solver, Alifano is the best. Their staff is very knowledgeable and professional. I highly recommend them!

As a person who appreciates well tuned motorcycles and cars I can say the «tune up» my computer received by Mike and his crew took it from a stock iMac to a «custom» machine (so fast) in less than three days! I got a fair assessment of what needed to be done to improve the performance and advice on not doing things (buying) that weren’t necessary or were over kill! My computer is back to being a tool rather than a source of frustration! BTW, they are in Half Moon Bay but WELL worth the drive if you live on the Peninsula! Thanks again!

Wow! What amazing service. They are Fast, they KNOW what they are doing, and they are NICE! Mike, the owner, sent whiz kid Ian out to my house to fix a bunch of weird problems on my home/​office network that had confounded me. His knowledge of the little factoids that undermined the integrity of our computer network (tricks and traps laid by Comcast, service provider, Microsoft, the Overlord) and also the solutions to half-​baked issues caused by poor installation of replacement parts in my home stereo system, were mere wisps of problems to him!
I wanted to keep him. With me. Always! This company is Tops! No fooling around, no guess work, just smart, fast problem solving, on time service, and the nicest, most efficient, helpful owners and staff you’d ever want to work with. I am keeping them on my team.