All My Sons Moving & Storage of Maryland

These guys were great! They where ahead of schedule and had the bedroom set we bought off Craigs List wrapped and on the truck before we got there. They were courteous and professional!

David Burns is a ROCKSTAR! I was very stressed about a long distance move, and other companies were both unhelpful and unnecessarily expensive. Then, I talked to David. He was professional, friendly, and so easy to work with. These guys definitely take the stress out of moving!

Look elsewhere… these guys are absolutely unprofessional. I requested an estimate and it’s been roughly over two weeks and received nothing. I called and spoke George or Paul and they said they would email my estimate.
Again…nothing was received. That clearly demonstrates a lack of professionalism and a poor business philosophy. I think they are striving to be number one in’”NOT BEING CUSTOMER CENTRIC”.

We had a very good experience on March 5, 2016. They showed up on time and dealt with all the insanity we threw at them. They tried very hard to not scratch walls or floors and were thorough and responsive.
They moved a ton of furniture and boxes and were very upbeat and organized. They said it would be about 6 hours and we hit that dead on.
We changed our date 3 times and they were accommodating.
Sorry to hear of so many bad experiences, nothing sucks more during all the stress of a move and settlement. We did not have that at all.
I would recommend them… and encourage you to be active and aggressive in the process.

Worst moving experience ever.
I’ve moved quite a lot, I’ve used professional movers at least 8 times before. These guys were by far the worst!!!
We were moving from a 1 bedroom apartment to another 1 bedroom apartment down the street, not more than a mile away. We had packed away 90% of our personal items into boxes the rest we packed into the car. Beyond these items, we had one couch, one living room chair, a dining table with chairs, one TV, a TV stand, a desk, a dresser, a bed and a coffee table and a few lamps, typical items for 1 br. Nearly all of these items were disassembled and ready to move onto a truck.
We had three movers show up with 1 dolly, and they were over an hour and a half late. The movers were incredibly inefficient in moving stuff into the truck. Instead of loading the elevator, and batch processing items, Items were being hand-​carried and sometimes the dolly wasn’t being used. However, with no bins, no second dolly, the process and the men were moving stuff onto the truck incredibly slowly. We had passersby snicker and say «these are the slowest movers we have ever seen. hope you’re not paying them by the hour.
After arriving at the new apartment, and before unloading any of the items, we were quoted nearly 60% over the original over-​the-​phone quote. The men refused to unload the truck until we gave them a credit card number. So we decided to call management about the 60% increase, which didn’t help. An irate manager proceeded to berate me over the phone about how his men were working non-​stop. blah blah blah… Never have I been so frustrated with customer service. He barely budged on the price after nearly 10 minutes on the phone of him basically yelling at me. So instead of charging us 60% over the original quote, he charged us 50% over the original quote.
AND these guys damaged furniture!!! (my blood is boiling just thinking about how incompetent these guys were, and how frustrating the process was!!!)
If this happens to you, email the central management or call the costumer service line and explain your situation in detail.
Just to note, I’ve used All My Sons in the past in TX, and they were really good.
These guys in MD, however, were not. Late to arrive and deliver, ridiculously slow, and way way way over the original quote. NEVER AGAIN. STAY AWAY!!!

My husband booked these guys because they were the first movers that called him back about 3 weeks ago. Our story is exactly the same as the rest. They called us yesterday to tell us that we were going to be their second move of the day, already a bad feeling… 12:00 came, 12:00 went. At 1:00 my husband called them to find out that «the first move is running late» «we’ll be there in about an hour and a half… 3:00 comes around and I called them. This and that, the trucks in another state, blah, blah blah. Can we reschedule for tomorrow? (I only have one day off of work so tomorrow doesn’t work for me) We will add an extra guy and we will be there by 5:00. At 6:10 they showed up and said the job was too big they can’t do it tonight. My husband asked if they could just move the furniture so we’d have something to sleep on the guy said the manager wouldn’t go for that.
I called their corporate customer service and was told that «we are in Texas and can’t do anything to help you.» I asked for reimbursement for a hotel room so that my family could sleep in a bed with linens and bathe in the morning, but they can’t do that. I asked what they would offer for the time that I am going to loose from work, but they can’t offer anything. I asked how do they usually handle this and I was told that «this never happens»
Ha, ha, ha! Looking at these reviews, the only thing that NEVER happens is for them to show up and do the job they are being paid to do.
If, and that’s a BIG «IF» they really show up tomorrow I will update this review but as of right now, I think I’m getting a truck and calling my friends.

Alan and his crew were awesome! We had three trucks, 7 guys and lots of steps! They were polite, structured in their approach and treated our home like it was their own. I highly recommend them to move your house. They even helped me find my dust ruffle in a black trash bag to put on my Grandmom’s bed! Thank you for being so careful and working with us! I highly recommend them when moving anything! Thank you!!!
Chris and Vicky Starr

All My Sons Movers were outstanding! From the first phone conversation, to the last, they were professional all the way. James, Allen and Dewan showed up early and got right to work. They were extra careful with my fragile antique furniture. They padded and wrapped everything. They were quick and efficient, not wasting any time. They were extremely friendly and made the entire moving process go very smoothly.
The day before the move, I had planned to call to confirm the appointment, but Paul, from the office beat me to it a a called to reassure me that they would take great care of me. They absolutely did. If I ever move again, I want this same crew for the job! James was the man in charge and he was very conscientious and professional.

Definitely should of read the reviews on them before paying for their services… if you call it services.
1) I moved my one bedroom apartment a distance of under 30 miles yet with the fuel surcharge (12%) that they sneak in there and their dragged out moving I ended up paying close to $ 800. Next time I’ll move my damn self instead of hiring «professionals.»
2) Very unprofessional, all the movers looked dirty and overworked. They moved in wife beaters as they took off their shirts. Extremely understaffed as well as I was the groups fourth job of the day, and a promised afternoon moved turned into a 9 PM move… no thanks.
3) There is not a single piece of furniture that they touched that is not broken or damaged in some way. They dropped things, hit it on walls, let drawers fall out and shatter. And all they offered were a «sorry.» What about the hundreds if not thousands of dollars in damages that they just cost me.
4) They DRAG THEIR FEET trying to get every extra minute out of you so that they can charge you for another hour of labor. The job should not have taken nearly as long as it did especially with three movers helping!
Overall– overpriced, unprofessional, and nothing was in the condition it was when I left my old home. When I move again I will NOT be using them and will definitely recommend to anyone else moving to use anyone BUT them.

They stole at least $ 3000 worth of goods.

Canceled day of move due to truck problems. I would not recommend this company. They seem nice enough and professional on the phone but never showed up and never apologized for the no show.

They promise a lot but completely fell short.
I got a competitive quote which is why I went with this company compared to others around Baltimore. They scheduled me for an afternoon move on a Saturday, but the drivers didn’t show up until 8pm at which point they didn’t have a light in their truck and would be impossible to pack/​move at night. They rescheduled me for another afternoon move on Sunday. Again, I waited til 4pm, all the phone numbers which I had did not get me into contact with anyone, and then around 4:30pm someone from the office informed me that their morning move is again delayed. So now I had the option of moving Monday morning! WHY IS IT THAT I AM PAYING FOR A SERVICE THAT IS BASED ON THEIR SCHEDULE?! So whoever is making the schedule is terrible. And how they are measuring the length of time it takes the movers to do their job is completely off.
They offered me a discount by taking off the 12% fuel charge (gee, thanks), but then I still ended up paying more than what they quoted me, even after the «discount.» Clearly they are not interested in earning my business. I cannot believe how they could treat a customer so poorly given the circumstances that my entire house is packed then my 3-​year-​old daughter and I just had to wait for 2 days until THEY had time. And in the end, they could only offer words and apologies but nothing concrete like getting my money or time back.
The movers themselves were actually great. They were careful, asked plenty of questions, can play Teris like no other to get the job done. They were like machines, which was the only great part of this experience.
I don’t recommend these guys in the Baltimore area and won’t be using them again.

Let me just start off by saying DO NOT USE THIS COMPANY FOR YOUR MOVE. The Customer Service was horrible. They were very unprofessional, they showed up late and they broke items and said it was that way before they moved it. The movers dont even work for the company they are contractors with minimal experience and flat out told me All My Sons was the only moving company that would hire them. To top it all off they took a hour lunch break and charged me for it. I called to request a refund for the hour lunch break they took and this woman calls the driver and ask him if he took lunch. He told her he had not which was complete BS! She informed me that he worked for the company a long time and he wouldn’t do that. That’s how u resolve an issue, really? Like in real life this is what you call customer service? I will never use this company again and I will not refer anyone to them. You have been warned!!!

I wish I’d read the reviews first. Their office staff were a bunch of smooth talkers, the actual movers? Not so much. My first experience with them was mediocre, and when we had to move my mother and sister a week later, they decided to use All My Sons as well just because we knew them.
BOTH moves, were scheduled for morning, between 8−10am, and BOTH moves were rescheduled inconveniently for afternoon due to «truck problems» (Seriously? You’re a professional moving company and you can’t even get trucks that work?)
While they did FINALLY show up for the first move, they called to cancel the second move altogether, at the last minute– leaving us standing in a packed house on a Saturday afternoon with no movers. Obviously we were unable to reach anyone else at that hour, so our move had to be delayed until Monday.
We were overcharged for the first move– they lure you in with a low hourly rate, and then tack on tons of extra charges. They tracked dirt all over the carpets (no protective foot gear or anything else) and they left cigarette butts all over the lawn. Several items of furniture were badly scratched. Two of the three were incapable of even answering questions or making decisions. I don’t even know where to start or end, the level of incompetence was so high all around.
We will never use or recommend this company to anyone, ever. You’d have better luck with a pack of baboons.

Want a reliable moving company with good customer service? You won’t find it here.
I scheduled my move on Saturday, August 30^th for Monday, September the 8^th, letting the representative know that I was unavailable to move that afternoon and it would have to be in the morning. No problem, he said. You will get an email confirming the time a few days before. On Thursday, September the 5^th I received an email stating the following: «Our crew will arrive between 8 am and 10 am to begin the move. This arrival time will depend on the weather and traffic that morning.» And «Please contact our office at 410−247−6611 to go over all the information and we can answer any questions you may have before your move.» What they failed to mention was that if I did not call, my move would be cancelled completely. They reached out again via phone to «confirm» on Saturday at 5:19 pm and I missed the call. I tried to call them that night and all day Sunday to confirm, but they were closed. You would have never known this though since their answering system says «please hold for the next customer representative»… On repeat… Endlessly. I probably stayed on hold for over an hour. I also responded to their email to confirm.
Which brings us to today, the day of my move. I called at 7:45am and the dispatcher said I wasn’t on the schedule and that if I had questions or complaints, I would have to wait for the manager to get in around 10am. I called at 9:45am and was told the manager would be in around 11:30am. When I finally spoke to the manager at 11:35am, the runnings of the company finally made sense to me. She was rude and condescending. I couldn’t even get two words in without her interrupting me. She was unapologetic, mocking and placed all the blame on me.
Thank God for A-​1 Moving Company, who was able to come on such short notice. Otherwise, I would have been left with a house full of boxes and not even something as simple as an apology. DO NOT USE this company. Call A-​1 Moving Company instead.

GOOD: Two people showed up on time as requested and all of our stuff (minus one minor item that fell out) made it to our new home.
BAD: Every piece of furniture was scratched/​scuffed, some minor, some entire sides of pieces. We later learned that our entire dresser contents (underwear and all) spilled out into the lobby of our building as they were moving it out.
UGLY: There was a 15% fuel charge hidden in the paperwork we signed at the beginning of the move that was never mentioned in any of the several conversations and price quotes.
Management did not seem concerned with the damage to our furniture nor the fact that they failed to ever mention the additional surcharges.

Guess I should have read these reviews before hiring.
Long story short, despite emailing with the manager, Tabatha, all week long and confirming my move, All My Sons forgot about me. When I called because they were late, they said I «wasn’t in the system,» as if the «system» determined their lives, and there was nothing they could do.
Sure, it seems like a crummy thing and not that big of a deal, but it was a holiday weekend and no other movers were available on the spot. You have to cancel your utilities installations at your new place, convince your landlord to let you stay another night, live off of the 1 – 2 things you haven’t packed up, go out and buy food because you probably don’t have any. It’s a huge hassle, and All My Sons couldn’t care less about their customers’ experience.
Do not use this company.

I wish I could give ZERO stars. Where to begin…
They showed up almost 2 hours late (9:45 instead of 8). I had the loading dock reserved at my destination (only 2 blocks away) from 10 – 12 so you can see how this would be a problem. One of the first things said to me was «We only accept cash as tips». Very unprofessional. I was told on the phone I didn’t need to remove books from the bookshelf. This was true, the movers just dumped them on the floor and left them there.
I was not told on the phone when I got a quote that there was a 4 hour minimum, I was not told there was a 1 hour travel free, I was not told that they add 12% fuel charge to your total moving cost (I moved TWO blocks). I was quoted at $ 149/​hr and it took them 3.5 hours ($ 525) but they charged me for 4.5 hours + 12% ($ 751). Needless to say I was not happy.
Also, it was very hot out so to be nice I walked to 7 – 11 and bought them gatorade. I guess it didn’t agree with one of the movers stomachs so he threw up all over the sink and the toilet at the BRAND NEW apartment.
They tore the leather on my sofa and love seat, mispositioned the carpet and after FOUR requests finally moved it to the right location. I had them leave behind pictures and artwork because they were so careless I assumed they would break it.
Worst movers I’ve ever had. Do not hire.

We scheduled our move with them weeks in advance. The call us the day of the move, 4 hours late to tell us that their truck was vandalized, that they were not able to rent one and that basically we were on our own. This was a spring Sunday so we had to scramble making phone calls to try to find someone available. Total nightmare. We finally find someone but charged us a premium. When we contacted them again. They couldn’t care less. No compensations what so ever. Stay away from this company

Move rating: Good
All My Sons was the first to respond, the experience with the estimator, Richard, was positive, and their price was the best.
Caitlynn was my first point of contact and quite professional.
Almost all parties of All My Sons were relatively professional: Richard accommodated me, a veteran, by writing my estimate on Veteran’s Day.
Movers (two-​man crew) arrived between promised time span…8A — 10A. Rodney, mover, listened very efficiently and effectively; all about getting the job completed professionally and efficiently. I only had to ask him once for anything.
My fine china, crystal, and heavy/​leather furniture were well taken care of.
Negative: Not a professional tactic to ask the customer for a tip at any point, take a lot of breaks.
The positives do out weigh the negative.