Soup Market

My Father in-​law knows the owners so you can call him biased, but always said this place was good. Today, with my two children, I decided to stop in since we were next door.
I walk in and there was only one other couple they’re giving their order. I was told by the older woman working (Connie?) «I’ll be with you just a moment». I said okay and continued to look at the menu. I knew what I wanted to order so I stand back and patiently wait until the older woman working is finished with the couple giving their order. As I’m waiting another older couple walks in, obviously regulars, as the woman working greets them by name and asks what they’d like, completely skipping me. They look at me, and I step forward to give my order. I tell her– «Can I have a grilled cheese sandwich…» Bonnie– «children’s or regular?» ME– «regular.» «With a cup of chicken dumpling, and…» Connie– (to the regulars) «So… I talked to…»
She COMPLETELY interrupted my order to talk to people she clearly knows, who from the minute they walked in, obviously couldn’t wait (and didn’t wait) to talk to them. I attempt to continue with my order and was interrupted and «Connie» and the regulars speak over me. After about TWO MINUTES of them talking and me standing there, contemplating walking out, (looking back now, I wish I would’ve) finally «Connie» says «what else would you like?» Annoyed, I say «I don’t know, are you done taking now?» In which she replies– «I can talk and listen at the same time!» REALLY? You may, but how RUDE is that?! And to interrupt someone mid order? Like you REALLY couldn’t wait?! I don’t know if «Connie» is the owner, or employee, but I will NEVER go back and will NEVER recommend this place to anyone! As we sat there eating, a few more regulars came in, in which «Connie» was completely nice to. I then realized that you have to be a regular there to get any service or respect, forget customers driving through, or potential new customers such as myself. Sitting there I heard «Connie» complain to customers about her hours, other staff on other shifts, and received a personal phone call in which everyone could hear, as she yelled her frustration regarding someone not being picked up in time.
If this is the owner– WOW. Just wow. If it’s an employee, get rid of her! Who knows how many other potential customers she’s chased away. And for almost $ 5.00 for a cup of mediocre soup, customer service is all you’ve really got going for you. Oh, and your «regulars».

As soon as I was through the door my brother and I were greeted warmly. The work staff were fast and friendly in getting our order filled.
I ordered the Hungarian goulash stew and it was awesome. My brother ordered the chicken & dumplings, he loved it.
This was the first time I came to this restaurant and was very impressed, I will return.

A long long time ago (1999) this place opened up called Stewps and they served only soup or stew with a side of the most delicious sourdough bread ever. It was my favorite lunch spot ever. Then they expanded into making cookies and opened a second location in Waukesha. Somewhere along the line they closed and in 2009 a new shop opened that also served soup and was a cunningly similar design and setup. It was called the Soup Market. Hales corners was its third location and is still standing strong. What happened to Stewps is a mystery but I feel The Soup Market is a great solution.
They are a tiny shop located in an out-​lot strip mall in front of Consumers and Bethesda thrift along Hwy 100. But for being so small there is still enough room to pop in about 8 tables with seating for about 18. While it sounds like a lot, lunch rush can get cramped in there!
The Soup Market has a great thing going with a large variety of soups that change daily and are available in three sizes. They offer fresh salads in two sizes, deli sandwiches and grilled sandwiches as well. For sides you can get cookies, soda, ice cream and a side of bread.
I ended up getting the pick two combo which is a half deli sandwich and a cup of soup. It doesn’t sound like much but it’s certainly filling. I opted to take the free pack of oyster crackers in lieu of ordering bread. Good idea on my part. There was plenty of turkey in my sandwich, however there wasn’t much chicken to be found in my soup. I can forgive it this time only because the flavor packed such a memorable punch. I can still taste the curry. From other reviews this appears to be the standard but I’ll wait until another visit to make a final judgment on the great meat debate.
I’m not sure why others have poo-​pooed the staff because at the height of the lunch rush I was treated quite well. Each woman was friendly and helpful to not only me, but other customers. I even heard one man ask «how hearty is the stew?» This is a very subjective question and it was answered quite diplomatically. Another customer was raving for minutes about the cheese and asking what it was, where it came from, etc. they offered to call downtown to the distribution office to find out. Most food service employees will not go that far for a non-​regular customer.
I love the ease of ordering and paying, and the LCD monitors with the offerings of the day. All the daily soups are listed online, but there is a display in store that lists all the ingredients for each daily soup — handy for allergy sufferers. There is a club card to collect stamps for a free item. There is really a lot to like about this place!

Food is probably 3 – 4 stars, customer service is 0 – 1 stars, so I average it out to a 2.

Awesome fresh homemade soups… fresh salads, sandwiches. I stop here everyone I’m in town. Omg, the cookies too are made there, delicious!
In addition, I think it’s a small businesses, so that would explain the nice last behind the counter.

This location could use a good refresher course in customer service.
Let me start by saying this was definitely not our first visit to this location, but it could very well be our last.
My husband picked up 2 quarts of soup (to go) late in the morning, and when I poured them into pans to reheat them for dinner the Tailgate Soup was abysmal.
If you check their description, it should be Beer Cheese Soup with chunks of bratwurst in it. Well, let me tell you. .. the beer cheese soup was a gloppy mess because it had already broken, which tells me it had been reheated — by them — at too high a temperature. I hadn’t even turned the heat on under my saucepan yet! But even more disappointing was that there were 2, counted ‘em twice to make sure and still only needed the fingers on one hand, 2 small pieces of bratwurst in the whole quart!
So I called to lodge a complaint and was told that they just ladle the stuff, they don’t count how many pieces of the ingredients end up in a container. Some people get more, some get less. No apologies were offered. Just an excuse and basically I was told, that’s your hard luck.
Their price for a quart of cheese soup turns out to be $ 11.50 plus tax. Ok, I guess the 50 cents was for the two ¾ inch long bratwurst chunks, so $ 11 for cheese soup. In Wisconsin!!! America’s dairyland!
Sad…so sad.

This place is amazing, everything here is amazing! Favorite soup is the meat loaf and mashed potato

Soup and sandwich special ½ of each. Very small Cesar Wrap portion, pre made, tortilla wrap was gooey from the Cesar dressing saturation. Soup– pork chicken verde chili, very good, right spices. Stick to the soup…

We stopped in a couple weeks ago at about 6:30 (they close at 7). There was no one out front, just one person washing a pot. This person looked up at us when we walked in. No move was made to come take our order. There were 2 adults & a child sitting at a table — they must have known the employee because one of them went in back & told her we were there. Still no service. After 5 minutes and no acknowledgement of our existence… We left, never to return again.

The woman at the counter was unfriendly and looked depressed. The Philly Cheesesteak soup was bland. The pre-​made sandwich and bread was better, but not worth $ 7.00. The only really good thing about my visit was the chocolate chip cookie — that was delicious.
I might try it again for a different soup flavor, but my first visit here was disappointing.

Stopped in for a quick bite before heading to the movies. I ordered a bowl of Hoisin Pork Stew ($ 6.50) with tender pieces of pork, sweet potato, celery, and other veggies in a chicken broth. A little salty, a little sweet, and a lot of savory flavor. Soups include a large chunk of fresh white or wheat bread.
There were at least six other soups to choose from, so I’m sure anyone can find a soup they’ll like. I would definitely go back to the Soup Market.

Soups are good, just a little pricey. Need to get the largest bowl for a slice of bread with your soup.

Chicken dumpling was great!

I am giving this place four stars because of the soups. The soups really are tasty and creative. I went there today for lunch and picked up some food for my mom and I. We tried the carrot ginger soup which was good as well as the French onion soup and turkey chili which were awesome. The bottled vanilla rootbeer is very good and we also tried the ½ egg salad sandwich and quiche Lorraine which were ok, but nothing too memorable.
I really struggled with what to give this place, 3 or 4 stars but because it seems underrated to me I went with 4 stars. However, there service definitely needs improvement. The two female employees were overall very brash and short with me. There should have been more than 2 people working. Also, I originally asked for a chopped salad and they didn’t have it so I then asked for the chicken and broccoli quiche. They proceeded to tell me I had to get it myself from the refrigerator. So after looking through the first eight I asked if they even had what I wanted and they had no idea. Overall, go for the soup and rootbeer, the rest of the stuff I would skip. If they would get some more employees and make fresh to order salAds and sandwiches this place would be amazing.

A quaint, friendly restaurant that makes their own soups, sandwiches, AND ice-​cream from scratch, all within view of their loving customers? Consider me a fan.
My husband and I have driven past the Soup Market nearly every day since we’ve moved to Franklin, and every time we do, we seemed to mention how we needed to stop in. We finally got the motivation recently, as the weather has started to actually get cold.
Oh, how we lament waiting this long.
The soup is hot, comforting, and hits the spot. They Offer an excellent grilled-​cheese sandwich. I didn’t get any (because we were so full!), but they make their own ice-​cream in house. The flavor at the top of the list was fig and mascarpone. (Shut the front door!) I will definitely be back for some o’ that.
As we were walking out, the friendly staff chatted with us, and we explained how the cold weather had finally brought us in. Apparently, in the summer they have great soups that will appeal to you even then!
I’m sure I’ll be back to check that out for you, dear reader.
The décor isn’t fancy, and it seems most of their business is carry-​out. Prices are reasonable. They have vegetarian options, and lots of flavors to choose from, so there’s no excuse to not go every night!