Ice House Skating Rinks

Ice House is proclaimed to be one of the best rinks out there. I agree… to a certain extent.
The Ice is great. The zamboni drivers do a great job to cut the ice. In addition, the ice house allots 15 min for the ice to freeze before use so it is more like a ice rink than a swimming pool. Furthermore, Skate Jam is a great time to have fun with friends and family.
On the negative side,
The pro shop and the snack bar are both not helpful. At the pro shop, the staff barely knows what it is talking about. They barely know the stock and are extremely rude to their customers. At the snack bar, the food is disgusting and the workers are extremely rude.

The pro shop charges 8 dollars for sharpening a pair of ice skate shoes but the price jumps to 20 if it’s the first time. I took a pair of shoes there and I didn’t know whether it’s the first sharpening or not. The person said it was unsharpened and charged me 20. Later my wife told me that we did it several times in their store so I went to ask for a refund. They gave me all sort of reasons that I couldn’t agree. At the end they said the shoes were rusted so they charged the same amount as the first sharpening. I didn’t argue more because they obviously will not give me the refund. In the future I will just go to Duck’s our other stores, they charge 5 dollars regardless it’s new our not.

Everytime we went ice link we stop by for deli for quick eating. I just want to say that place charged more than what I ordered. So please make sure check before you paying.

Went to Ice Skating on Sunday. They charge $ 15 per person and have no time constraints if there are no schedule events I believe. We went at noon and the lady at the counter told us we can skate till 5pm. She was very helpful for us being the first timer.
The ice skating was my first time experience and it was totally worth it to try. I will be returning again and will recommend it to others. Didn’t try the food section.

Came to ice house for the first time and it was packed. Had to wait in line but when I did get to the counter, they were helpful.
I went to get snacks at the concession stand but when I ordered, they said cash only and there wasn’t an ATM. They suggested to get a gift card and then use it there. I did that and they were very helpful except for my gift card had technical issues. Their IT guy had to fix it but regardless of all that they made sure we were taken care of with our food. They came back later and hooked us up for our trouble and the kitchen guys were super great.
The ice skating was awesome also.

I just have to get this out of the way: I CANNOT believe that someone wrote ‘the place is extremely cold’ about an ice rink. LOL Perhaps I did not pick up the sarcasm…
Anyway, having been to just about every rink in the tri-​state for ice hockey this one was ok as a spectator. Limited 2^nd floor viewing from the warm area. 0 rink side seating in one of the rinks, standing room only. Ice quality sub par according to my hub and son.
The snack bar had lots of options though and the workers were super nice. I like that they make their own pizza (even thought I didnt try it) and they have more than the typical pretzel and junk snacks. Cash only.

Many of the rinks here have limited spectator seating. You can watch the game through glass outside the rink area fro two different levels.

To start off it is only $ 13! The downside to this is it is only opened to the public on the weekend. Also, the times are amazing. 1 – 6 and 7 – 10 i believe!

As a lifelong hockey player and coach, I can tell you that the quality of both the ice and the personnel at the pro shop are shabby and regrettable.
The Ice House is well aware that it is the only real option for indoor skating/​hockey in the area. You see this by the lackadaisical upkeep of the ice. At a recent public skating session over the Christmas break, I skated for over 2 hours. The ice was bad when I got on the ice with newly «sharpened» skates (at the «pro» shop). After an hour I asked one of ice guards when they were going to resurface ice. No clue. No interest in checking on it. And why did I need to even mention it?
Finally, waiting for my skates to get «sharpened» at the pro shop, I shopped for a stick. The guy on the floor sneered at me when I asked if they had any shafts (since they also sold replacement blades, not so crazy). Told me no one buys those any more. I was wearing my St David’s Coach fleece by the way, so why he would assume I was an idiot could only be chalked up to nastiness.
The same ‘tude when I asked if they had any laces with tips that wouldn’t fall apart. He told me metal tips were illegal (true!) but again, the tone was so strikingly dismissive I had to bite my tongue.
I would have probably bought a new stick, maybe even a pair of gloves… but I just couldn’t see myself handing over any more money to this jerk.
The skate sharpening was one of the worst I’ve ever had.
What a shame. Management needs to stop taking its clientele for granted.

For me it really was a wow experience. Got there on a saturday night at 20:30, skated 15 minutes then they clean the ice and everyone had to leave the ice rink and at 21:00 i had the trill to skate on new ice and it was amazing.
They have music, the place is not crowded, you have places to change, lockers if you want to (for an extra buck)
For me it was the Saturday workout. Instead of going to gym for 45 minutes I went ice skating: D

This place is constantly packed to the gills. There are 4 ice skating rinks, with many locker rooms for the hockey players. My husband plays in their House League as well as an HNA league here. I frequently tag along to cheer for him and his teammates. I prefer when he’s playing on Rinks 2, 3, or 4 since they have a viewing area upstairs where you have an unobstructed view of the ice and it’s much warmer up there.
He often plays on Rink 1 which does not have an upstairs viewing area due to the fitness center on site. So, when he plays on Rink 1, I’m stuck sitting downstairs and freezing. I’m not exaggerating either. I wear extra layers when I’m at the rink including thermal, warm boots, sweatshirts and down jackets and I’m still cold. My husband often complains about the temperature on the ice. I know you need to keep the place cold so the ice doesn’t melt, but this is overkill.
They also have a pro shop, a snack area, and numerous vending machines.

The place is not accommodating to its patrons. We have taken lessons there but no longer. They give you a measly $ 1 discount on skates if you take lessons but wont let give it to you if you don’t have the lesson card even though you are clearly there for a lesson only. There are no make up lessons even though they have room during the week to allow it.
I agree the place is chaotic and the staff seem uninterested in helping out its guests.

Best run leagues in the area; locker room facilities (and security) aren’t so hot. Pro shop costs them points for doing everything they can to not sharpen a pair of skates (we’re closing in an hour, can’t do it…).

Play in the beer leagues here since 2008. Play mainly on sundays, the times are much better than what you get at Floyd Hall in Montclair. Pro Shop some of my teammates have complaints about, but I rarely go in there myself. Once they asked me when I needed my skates back (for the odd time I got tried to get them sharpened there), in terms of, which day. So I guess they get very busy. Can have many complaints about league coordinator, referees, and so forth, but to be honest, they all do a great job (which is hard to admit). Like I said, much better than Floyd Hall. Games start on time, good ice times, overall, very well run.
Reading the reviews relating to public skate, very funny.

This place is a huge facility — 4 rinks — and has a pro shop which is great by me. They are generally quick with skate sharpening and the employees at the pro shop seem to be knowledgable. I’m sure it’s hard to heat such a big space but I did expect a little more heat outside of the rinks. The snack area is what it is… what you would expect from a big ice facility, but is it so wrong to want a little more? Service in general could be improved but I guess that’s not what you come for. Guess I just wish it more homey feeling. My boyfriend plays for a men’s league here and it’s kind of a blah, unfriendly atmosphere when I’m here.
It’s great to have such a big space but I think it can be approved. The public skates usually are filled with lots of families so it’s perfect to bring kids.
I know there is an upstairs with exercise equipment but I don’t know yet what that is all about. They also have locker rooms with shower facilities so anyone who plays on a team here doesn’t come home stinky :‘P

If I can I would give this Ice House no stars. We’ve gone to this place on and off for a few years because of our kids. So off we went on Saturday 9 for two of our kids birthday for the public skate, girl at window very nice line sooooo long one person behind window, kids hated their skates because they were sooo worn, laces short those booth’s are one dangerous incident waiting to happen.
All the kids complained their ankles hurt, kids asked for shoe sizes they gave them smaller so they had to keep going back staff were more interested in speaking with their friends.
Three of our kids went into the skate shop and was told to smile and get out, one of the dads got up and addressed the manager but we know he don’t give a crap.
I feel the Ice House has public skate because it’s extra income without trying but they R horrible, many, many updates needed in areas, they treat the public like an after thought because they know their revene comes from their practices, games, teams ect but I want them to know while they look down on this part of their busniess their r parents who can afford to be a part of their Ice House 10 times over but their kids choose to do something diffrent so it’s money walking out the door (something to think about)
Our kids won’t be back and yes we know they won’t give a crap still but it’s a SHAME there is no place in Hackensack you can take your kids for fun .
Pizza R very good

Ice House, one of the worst indoor ice arena I have been to in my life. First of all the locker rooms are small and narrow. I am claustrophobic so I cannot get used to locker room with space. Bathroom is open to rest of the locker room so that’s not good either. The rink is freezing, about 10 degrees at its highest. Hackensack is crowded also. Every family in NJ go to Ice house to skate. However I won’t go unless my hockey team had a game at that place. Also I am not pleased with the location. I am not a big Hackensack person so if get the message what saying then you know my true feelings of the location.
Verdict: Ice house is not a great idea to go
ice skating or to play hockey. Prefer you to go to another near ice rink unless you live in Hackensack.

I added a star since my son had a number of assist at this rink… unfortunately, my opinion didn’t change of this rink. My son played 5 more games on this rink and he played on all 4 ice surfaces… Still cold and uncomfortable to watch the game and according to my son the ice wasn’t that special.

Not A Fan Place Is Extremely Cold Nice Pro Shop With Cool Staff
I just don’t care for the layout of Ice House Skating Rinks, has sort of a multi plex feeling, the rinks are very sterile with no character. I go for the public sessions during the week while the place is quiet, unfortunately the ice queens and power skaters seem to have this air of entitlement and purposely behave in a reckless manner. Skating backward at warp speed or spinning around on one skate with your other blade held around four feet off the ice during a public session is just dumb.
Not impressed jerk off

Seemed like a nice place upon walking up the long driveway to the front door, where the smoker’s convention was gathering. Walking in though…
it was pure pandemonium!
Kids, parents of kids, parents who are trying to groom the next Wayne Gretzky, parents who are attempting to nurture the future Tara Lipinski, frustrated parents of kids who will never be anything close to the aforementioned, screaming children, frightened children, obnoxious children, and… well…
There were a few nice ones there, too. It’s just that the place was completely overrun by the former.
The ice itself was pretty chopped up and needed a run over by the zamboni, but after an hour and a half of battling with criss-​crossing skaters, we had enough.
Try some of the other rinks in the area before going here.