Bloomingdale’s

They don’t have the biggest selection for men out there… so it comes down to the marketing and sales people here to make you want to make a purchase from such a limited men’s section. Well service here is phenomenal. I am not big on department stores but whenever I do come here and browse there jewelry and watch collection I end up making a purchase. Whether its for me, family members or friends the purchase always feel fulfilling. I never leave wondering did I get the best deal possible, I leave knowing I had a great experience purchasing a great product at a good price. The customer service here has been phenomenal with me. No pressure tactics go a long way. I didn’t have to deal with that oohhh this looks great on you and that looks great on you type of bs :). I feel welcome and appreciated whenever I do come here. Goes a long way for me. Take your time and you never know what might suit you here.

Chelsea at Bobbi Brown is amazing! She has been doing my makeup for years now and every time I go to see her she always gets me to try something new with my look. She is not pushy and is very honest with her approach. If you are looking for a makeup lesson then Chelsea is your girl.

So I will preface this by saying that I do most of my shopping online. And when I purchase from Bloomingdales, it’s no different. That being said, I end upcoming to this location mainly to return items that didn’t work out for me, and they have ALWAYS been happy to help and never give me any attitude or sass. Recently I purchased a jacket that was 30% off and then an additional 25% off. Long story short, my item arrived and it was too large for me. They did not have the size down in any store or online as the jacket was completely sold out. About a week later, my size randomly popped up online but it was no longer with the additional discount. I purchased it anyway hoping they would be kind enough to price adjust. Well I went to the store today and had the pleasure of dealing with Renee V who was extremely pleasant and more than wiling to help assuring me that it was not at all a problem. In the end, she let me return the one coat and not only price adjusted the size I wanted to the lower price, but also let me apply rewards dollars I didn’t know I had towards it. And she did this all with a smile. In the end, she saved me an additional $ 250 over the original 30% off sale price and mind you, the jacket is still full price on the brand’s official website. So while this location may not have the best selection, it has excellent customer service. Thanks Renee.

Went to Bloomingdales on Black Friday and received the WORST treatment. The workers at the sunglass department are horrendous. I went to go purchase Dior sunglasses that I’ve been eyeing for a long time, and received absolutely no attention or help. And when I said «hello» to one of the workers (thinking that she was available to help me) she raised her finger at me and told me to «wait.» Very disappointing for upscale department store. I could probably receive better service at JC Penny.

Service isn’t always fantastic and I feel like they need to staff more or get better staff for the weekends. Other than that, I’d say this is a well-​kept relaxing Bloomies with a lot to offer.
I come here often for a La Prairie refill, and do a sweep of the shoe sales section and the hip dresses.
I’m disappointed that Saks is no longer in this same mall… so Bloomies is getting more foot traffic than usual lately. I don’t really have anything terrible to say about this place other than that their inventory seems to be lacking. Their Moncler and Canada Goose jackets generally have to be ordered in which is a pain since I always want to try on jackets before purchasing and I like for them to have been fluffed out for a little while.
Women’s clothing is on the top floor, men’s on the first floor along with make up, jewelry, handbags, shoes, swimwear, etc.

Customer service is awful. I looked around at shoes for 20 minutes with they were dead and saw three people behind a counter and one person passed me, never once asking if I needed anything. I took a shoe off the shelf myself, tried it on, liked it, and decided I would find it elsewhere because they weren’t getting my commission off a multi hundred dollar sell. I’ve worked in high end retail at Nordstrom and that was unacceptable.

Bloomingdales is my go-​to department store to browse beautiful things and rarely purchase anything full-​price. That being said, the store is extremely organized, clean and offers superior customer service. Nordstrom is far inferior to this store due to their extremely weak sales section.
Parking is great and you really do feel special when you shop in this store. I recommend it, but head to the clearance section first.

Every time I go here I am greatly disappointed in their customer service. I am not sure if it’s because these older women think i’m younger than I am, but they will blatantly ignore me while I’ve been standing there longer than the next person.
I went in today looking for two specific items. I asked one lady if they had it in stock and she told me they could order it online for me, but I wanted to see the color in person first to make sure that I wanted it so I decided against purchasing it.
Then I found another item that I wanted to see if they could order since I didn’t see it in their handbag display, however I could no longer find the original sales associate so I waited in line for two ladies behind the cash register who seemed to be helping another customer. I waited until they were done, then one sales associate left with the customer and the other lady looked directly at me and then walked away. She had seen me standing there for 5 minutes.
This same situation always happens at the MAC counter as well. Sorry Bloomingdale’s but I will resort to other stores who carry the same items as you due to your poor service and insulting sales associates. Don’t know why these sales associates think they’re better than me, sorry if i’m not in my 30’s yet.

Bloomingdale’s are you trying to be high-​end or not?
Sure you charge a lot for your stuff but where’s the good service? Where’s the having enough stock when I want to buy something at full price and you’re out of a regular size?
And most of the things you do have are still made-​in-​china or some other low wage district. Not sure what I’m paying for…

I’m a frequent customer, but I was disappointed by the service I received today. I bought a tux at the store a month ago, which wasn’t cheap, and I came back today to pick it up after it was altered.
My biggest gripe is that, as I was trying on the tux, I wanted help tying the bow tie, looking at a new belt, etc., but the sales people I worked with kept running off to help other customers. I got the sense that no one wanted to help me because there was no longer any commission to be had — I had already made the purchase and the commission went to someone who wasn’t working today. The salespeople didn’t seem to work as a team.
Disappointing experience, and one of the salespeople apologized profusely at the end, but it’s not what I’d expect from a higher end department store.

Usually come here to pick up my cosmetics, perfumes, shoes, accessories etc. Always great customer service and easy to make a quick stop as parking lot right is right in front. Fri & Sat are the busiest and parking can be a hassle. Big parking deck in the back. Mon & Tuesday nights are the quietest.

Avoid the Korean lady with glasses working at the Burberry section.
She treated my 80 year old mother like dirt just because she wanted to return something that didn’t fit.
When asked about returns, she just shook her head and told my mother to go away and ask the other girl! Can you believe this?
I can’t believe somebody like that works in retail business.

So I brought $ 525 boots that were final sale after one wearing the black color bled all over my feet. I called Deshane the shoe dept manager and he refused to take them back.
That’s horrible customer service!!!

The salespeople can get annoying in this place, even more so during the Holidays. Just strolling through the store I was accosted by several trying to assist me. I should not really complain, since in some stores it is so hard to find help when you need it.
The store is pricey, but has high quality items. I usually shop there when they send out some coupons.

We are in one of their special marketing thing and we frequent the store trying to use the coupons that they sent us monthly. You can get a really great deal if you have the coupon (s) and get something that is on on sales /​clearance!

I tend to joke and say Bloomingdale’s is my place of worship. But I’m really not joking.

Sttandard Mall department store with pushy sales people but a wide selection of stuff. Good to go for sales at off peak hours

I haven’t shopped at this Bloomingdale’s since I worked there back in the late 90’s. It has definitely changed a lot since then. I used to work in the Men’s Department, in the Tommy Hilfiger section – yes that’s how long ago I used to work there. Tommy Hilfiger no longer exists at Bloomingdale’s, thankfully.
The first thing I noticed with the Men’s section is that it’s brighter and taller. Designers like Zegna, Boss, Abboud and Lauren have pronounced sections, but selections from lower end designers are also available. I looked at a few winter coats from Zegna and Boss but didn’t find anything that fit the way I wanted it to.
I ended up purchasing a Boss button-​down and a Bloomingdale’s brand wool crewneck. Both items were marked down considerably for no apparent reason so I had to take advantage of my favorable situation!
Overall, I would like to have seen more offerings from more designers but I was impressed with the layout and the knowledge of the sale staff. If not for Century 21, this would be my favorite department store in Bergen County.
You can’t always get what you want…

Very reluctant to admit that I’ve never purchased anything at Bloomie’s before, but I was so impressed at the level of service — I will be back!
Bought a pair of cashmere-​lined leather gloves for my fiancé and myself. I have never had to buy cold-​weather gloves before, since I’ve been a SoCal girl all my life. Relocating to the east coast has had its learning curves. In any case, I had a lot of questions regarding material, brand, uses, care, etc. for different varieties of gloves they sold. The very nice salesperson attentively listened to my inquiries and knowledgeably answered each one. I wish I could’ve given him a tip — GREAT SERVICE with a SMILE TOO!

I have a long history with this location. My father brought me here to pick out an outfit for a middle school dance à la Cinderella style. I used to be addicted to their b line stockings and recently I noticed that their carry the Kiehl’s brand in travel sizes.
My most current discovery is Ken in the shoe department. Although the shoe selection is more limited than Nordstrom, I was impressed by how well curated it was for the basic black pump. Ken got me all the possibilities and sizes. Even though I fell in love with a pair of Coach, he insisted that I get the right fit at another location. What salesman does that? Ken is a shoe lover’s best friend.