O’Reilly Auto Parts

Visited this store for the first time recently when the temp got up to 109° and the air conditioner in my SUV took a dump (2011 GMC Terrain).
Upon entering store, I noticed three customers in line yet the cashier had time to shout to me «Welcome to O’Reillys. We’ll be right with you». Impressed
Within the first ten seconds, I noticed the product I came in to purchase (AC Pro– Freon for my car’s air conditioner) on display AND $ 20.00 less expensive that I had just noticed at two other automotive supply stores in the area. By this time, not only and I impressed but I am also HAPPY!
After paying and being told that I would receive an additional $ 10.00 for returning an empty canister, the cashier advised me that if I could wait about ten minutes, a store employee would would fill my SUV air conditioning system for me free of charge. Of course I waited for the free offer
Within minutes, Edgar (O’Reilly’s) employee approached me and advised me to start my vehicle, turn the air conditioner on full blast and open the hood. Ten minutes later, cool refreshing air was blasting throughout my vehicle.
Store employee, Edgar was AWESOME! He explained to me the easy steps of refilling my air conditioning system if warranted in the future.
I was EXTREMELY satisfied with the customer service I was provided, the low prices I paid for AC Pro and a few air fresheners in addition to the many low prices I noticed throughout the store and most important, the OUTSTANDING customer service I was provided.
I will DEFINITELY be returning to this store

After having a really bad horrible experience at autozone down the street I walked in here they gave me all of the information I needed help me find the proper parts because my car was a 2000 Honda Civic but it had an engine swap autozone down the street gave me the wrong parts they didn’t even bother to help me figure out if I got the right parts when I was telling them that they weren’t but they insisted that they were and I was telling them that they were not the right parts I walked in here they found everything help me find the right parts at the same time help me search what kind of engine my car has they were a lot faster and the price was about 40 bucks cheaper than autozone thank you guys

I was so happy with the service I received from the girl staff today. All I needed was to buy a screw for my lic plate, she was so nice and went out to the parking lot twice to help me find the right size for my car! Thank you!

The staff is always friendly and willing to help. Unfortunately, they lack a bit in knowledge. I have visited the store on many occasions. and some were not all good. I was onced asked by one of the female employees to come back another day when one of the guys were there so he can help me better. Another time I was directed to the part store down the street because the young guy did not know if they had what I needed and where it would be.

Friendly service and no waiting on a Saturday afternoon. Would use them again. Located near the 99 cents store.

Very impressed with the customer service here. I came in for an engine air filter and cabin air filter for my 2007 mini cooper. They didn’t have the cabin air filter on hand, but they ordered it and said it would be in store within an hour. In the meantime, I went home to replace the engine air filter, but found that the one I purchased did not fit my car. For some reason, my car does not use the standard size air filter for my year and model. I even looked it up on google and youtube, so I was surprised that the air filter I purchased was not the correct size. I went back and showed the assistant manager a picture of my original air filter. He went to the back and found an air filter that looked just like mine. After purchasing it, he offered to replace my air filter on the spot for free. Strangely enough, this new one still did not fit. It was about half an inch too wide. He took out my old filter, ordered the same brand as the original, and refunded me the difference. When both filters arrived about 20 mins. later, he installed both the cabin and air filter for free. I ended up spending only $ 33 on both parts and all this was done with very little inconvenience to me. If I had gone to pep boys, autozone, or worse the dealer, they surely would have charged me sooooo much more. Very glad I came here this morning. Only took an hour out of my day.

If they don’t have the part it may be in a warehouse nearby and they can get for you the same day most of the time.
Only had one experience at this store where the worker thought the part I needed could be substituted by another part and would work but I knew that it would not just by looking at it, I could have ruined my engine if I’d listen to him. Didn’t argue or question his advice, I just said ok and walked away.
Motor oil is overpriced by a lot. Walmart a half mile away sells the same 5 gallon motor oils for under $ 20. They sell good oil filters made by WIX. Most service parts sold by parts stores are made in China now, so it’s the luck of the draw if the part will fit right, hold up under heat and stress and how long it will last before failing.

Never had a problem with them… always have what I need!

Replaced Kragens.
Came in here a couple of times. The staff is really helpful. They’ll greet you at the door and physically help you to find what you’re looking for (when they’re not busy). They even tried to help with some of my motorcycle problems. They’re prices are also reasonable.
Bought (6) 1 liter of Mobile 5w-​30 Fully Synthetic oil for $ 27.
And on another visit bought a liter of Mobile 10w-​40 Fully Synthetic for under $ 10
Getting out of the plaza towards the 60fwy is a pain. Go on gale.