Jason’s Moving Service

We hired these guys in 2001 to move our baby grand locally. They did a nice job and priced the job reasonably. Recently, we called to have them move the piano from this area to South Carolina. The initial call went well. We were told it’d be picked up in time for it to be delivered on December 9 or 10. Then, a week or two later we had trouble getting a committed date for the pickup. After multiple calls and emails to various numbers and addresses, because they operate under various company names, we still had no answers. We didn’t get a return call until the morning they were coming to get it. The trouble really began when a crew of two showed up. The guys were nice enough, but they were shocked to find out they were there to get a piano. All they knew was it was a 1000 pound load. They didn’t want to touch the piano. To their credit, they realized they were in over their heads. At that point we had no confidence that this company could care for our piano between Edgewater and Hilton Head, so we cancelled and moved on to a company with climate controlled trucks and crews who only move pianos, nothing else. There appears to be no communication between the front office and the moving crews. Had we not had a few days of time to work something else out, we would have been screwed. As it is, the piano will be a month late getting to South Carolina. This company is the pits.