Chase Bank

Absolutely love banking with Chase! Doesn’t seem to matter which location I end up at … the bankers are always very friendly & get me on my way in know time!
Love the connivence of all their locations and there are even some Chase ATMS located inside Walgreens which is so great!
If you’re not already banking with Chase, you should be!

DO NOT TRY GETTING A MORTGAGE WITH CHASE!
worst experience ever… It took them 3 months to figure out that we weren’t approved. Customer service was horrible it took forever to figure out what they were doing or why it was taking so long. Go to chase if you want to waste time and your not in a huge rush to get a house.

Closed my account after banking with them for 6 years. I was being charged $ 12 a month for a checking account on the technicality that I had many direct deposits but none greater than $ 500 each. Never mind the fact that I usually direct deposit more than $ 1500 per month, but in separate deposits not one time deposits of $ 500 or more. I talked with their customer service (in I think India, — ie cheap outsourced labor) and they told me off. I went into the Gurnee branch and they were unable/​unwilling to do anything. The girl also mentioned many customers have closed their accounts because of this. I told her Chase obviously does not care about their customers and they have lost my business for life. I’ve also told my friends, family, and coworkers about their business practices. I wonder who is going to have to buy them out in a few years once they run the bank into the ground…