Citiair Travel

Fraud company. They show low fare and take all your credit card details in an insecure form and then sleep on your reservation. Later they will just say that the fair has changed. By that time you will not have any other option. I recommend, staying away from this.

Very very bad customer service. I have never seen travel agent who is really bad in processing refund for my ticket cancellation. I have booked a emirates flight for three passengers via Citiair Travel. Due to urgency, i had to cancel 2 tickets. They have asked me to pay in advance $ 600 cancellation fees to refund full fare on 2 tickets. They ended up charged me $ 600 on Citiair name and emirates deducted $ 400 and refunded rest of the amount, which means i got totally charged $ 1000 for 2 tickets. I was asking why emites did not refund fully and these guys have no answer. I tried to call them to resolve the issue between us but now they are either blocking my number or putting me on hold and never retured with response. I really have hard time dealing with these folks.