Groveport Canal Animal Hospital

My dog was run over by a truck in our driveway. After the initial emergency surgery at Diley Animal Emergency, I found this clinic to do all the follow up care.
First, let me say that I am brand new to this area and really had no time (considering the circumstances) to do my homework for a good vet. As it turns out, I didn’t have to. This veterinary clinic is all I will ever need for my dogs. Diley provided me with a list of nearby clinics. When I inquired further as to a preference, all they said was that they were in association with Groveport Canal Animal hospital and that some of the vets at Diley also work there. Seeing as how well I was treated at Diley, I figured it would be a similar situation at Groveport Canal Animal Hospital. I was right.
First, its CLEAN. I mean REALLY CLEAN. And it has no odor. It was easy to make an appointment over the phone. Ample parking is provided in the back, with a special parking place reserved for emergencies. What a great idea! They also have a ramp, as opposed to stairs, which was so helpful for my dog. When I got there, I was greeted with a big smile and welcomed. The techs were awesome. Then, when my dog was being examined and treated, Dr Shapiro thoroughly explained the complicated care that it would take in order to save my dog’s leg. I would play a huge part in that care by changing her dressings twice a day, as per the excellent instructions and materials I was given by the Doc. I had to return every three days at first, so they could monitor her wound. I didn’t know if I was up to the task at first, But Dr Shapiro comforted me and assured me I could handle it. She was right. It was very awkward at first, but with the Doctor’s tips and training, I managed my dog’s care very very well at home. The support I got with phone calls and follow ups was so encouraging and so appreciated.
Yes, this is an expensive endeavor. Yes, it is still ongoing. I don’t find the charges outrageous at all. I expected the bills to add up, after all, we were working hard to NOT amputate the injured leg. But in the many times I have been back for my dogs treatment (and BTW, they saved her leg!) I have been amazed at the care and concern of the staff. I’m always greeted by name, and then my dog is greeted and petted. The techs and workers in the clinic are so friendly and so caring. They are gentle, efficient and SMART. No dummies working here. The vets are very professional and never condescending nor patronizing, even when I don’t understand something. They take all the time that is needed. I never felt rushed. I was never made to feel that any of my questions were stupid, as each was handled in the same professional manner with patience and concern. Follow up phone calls were made each and every time to ensure all was going well.
They were so willing to work with me to reduce the cost of my dog’s care. They taught me everything I needed to know to change her wound dressings at home. They were generous with their time, their supplies and their knowledge. I truly cannot imagine being treated any better than I was treated here. It’s plain that everyone here loves animals and loves their job. It says a lot when you see that the staff is happy and relaxed. Cheerfulness is such good medicine for everyone, and it abounds here.
I have since brought my other dog for routine care. I was treated in the same happy, professional, positive manner. My healthy dog was just gushed over by the whole team — -I *non-​biasedly* admit, he’s adorable.
I sincerely recommend this clinic for so many reasons, I simply cannot list them all. I am grateful to them for all the work they did to save my dog’s leg, and the ongoing care they give her. I would not hesitate to highly recommend these folks.
Groveport Canal Animal Hospital is as good as it gets.

Okay, Unilocal told me I cant talk about other facilities on this page, so Ill keep it to our visit…
When we moved into the area, we decided to get another rescue dog. We found this facility on-​line, and my girl friend (wife now) made an appointment. We found the facility orderly and clean, however somewhat dated.
We were told the veterinarian was running a little behind, so we had to wait.
When we were seen, the assistant weighed him, checked his teeth, etc. She started a chart, and gave him at least two injections. She also took blood and we gave them a stool sample that they requested. The vet came in, introduced herself, looked at the chart and said they would contact us with the blood/​stool results. She was in the room literally 2 minutes.
Everybody seemed stiff. Most vet staffers are upbeat and play/​interact with your pet, but not here… everybody seemed quite stoic.
Then, when we went to pay, sticker shock…$ 160! Are you kidding me? For 15 minutes of attention, and the vet being in the room for 2 minutes! And ad insult to injury, they said he needed a booster in a few weeks at another $ 40+!
When we got to the car we talked about how expensive it was. When we got home we called our old vet, and she said she would have charged us $ 110 for the same services, INCLUDING THE BOOSTER… almost half! We called yet another local vet, and they quoted us a price of about the same, and asked if they would take over, and they agreed. We got his booster shot there for $ 25, and the staff is great!
We never went back to Groveport-​Canal ever again… they came off as non-​caring, and more of a money-​mill than an animal care facility. «Move them in fast, get then out fast, and charge them as much as we can.» kind of place.
UPDATE: Ms Shapiro, In response to your message, our pet has indeed been seen by your facility. Above is my honest review of it. I received a message from a local Unilocal staffer who said I cant combine review between two businesses even if they are the same owner. My honest review reflects my true dealings with YOUR facility, and follows Unilocal review guidelines clearly. I will also add Im not clear about your claim that my review is «negative». If you will read the star rating, 2 say «Ive had better». I might also recommend you stop stalking reviewers and playing detective, and use the constructive criticism to better your business.
Thank you.