Poor customer service by Stephanie. She was having a conversation with a coworker received a phone call and asked to place them on hold so she could continue her personal conversation. She did not return to that call for almost 5 minutes until another person called and she had to place them on hold to go back to the person who had been waiting for her to finisher her personal conversation. Very unprofessional especially when everyone in the waiting room can hear everything she is saying. We will he looking for another dentist for our family.