My fiancé and I were in the area overnight, and I thought it would be a great idea to get couple’s massages before we head back to New York. We got the 50 minute Red Door Signature with Will and Metra. They were very welcoming, and the massage was great! Lovely, peaceful environment– I totally recommend.
Rebecca C.
Tu valoración: 5 Boston, MA
The hot stone massage with Holly was wonderful– she’s very meticulous and careful not to apply too much or too little pressure. I had a haircut, shampoo, and finish with Sarah, too; I came in with a very specific vision of what I wanted, and she delivered it perfectly. She made helpful recommendations about product use, but wasn’t at all pushy about selling the salon’s products… A fantastic stylist! I’d come back in a heartbeat!
Jennifer L.
Tu valoración: 2 Washington, DC
The atmosphere at the Red Door Spa is lovely, but to be honest, the quality of the manicure I received for my wedding was just okay & didn’t last more than a few days after my wedding despite being shellac(overall less than a week before peeling). They actually had to re-do my manicure due to a new manicurist not doing the first one very well, but were very accommodating & apologetic for the issue, which I absolutely appreciated. Overall…if you’re in the area & are looking to get your nails and/or your bridal party’s nails done for your wedding, I would recommend checking out Nail Spa II instead — it isn’t quite as fancy but their nail job is a lot better, in my opinion, and they do some hot stone massage stuff as well as paraffin on your hands.
Xiomara R.
Tu valoración: 5 Virginia Beach, VA
Really nice and very good customer service For this área. My husband enjoy his massage and we enjoy the amenities.
Inga R.
Tu valoración: 5 Cranford, NJ
I had a wonderful experience at the spa this morning. Great customer service, very nice facility and a wonderful ambience. Most importantly I had a very skilled and knowledgable massage therapist, Kathryn. She did a great job!
Katie P.
Tu valoración: 5 Briarcliff Manor, NY
This is my second time coming here. A few months ago my mom and I cam here for a girls weekend. Fantastic experience we stayed at the hotel and it was great. We had wonderful massages. Fast forward we decided To go back for her birthday weekend I had Kathryn as my therapist she was fantastic. My massage was amazing she was professional and I really loved it. My mom had her hair done by Miranda she loved her so much she is coming back bto her all the way rom New York
K R.
Tu valoración: 2 Norwalk, CT
Went for couples massage and both therapist were great. The female dressing area was fairly clean but needs to be better kept. The men’s dressing area was beyond disgusting. Towels, glasses, shave cream and robes every where you turned. Both steam rooms had very little steam. The relaxation room had glasses, stains on chairs and cobwebs/dirt in the corners of the room. Upon leaving was asked how it was but staff never asked why it was just ok. When in for massage there was a drain vent right under my head as I was looking at it you could smell the drain. Nasty! I moved a towel to cover it.
Jill c.
Tu valoración: 1 San Diego, CA
The technician murdered my lady parts. First of all, she was 10 minutes late with zero apology. She had me get up on all fours. I have been getting waxed for a decade and this is a first. But the overall result was horrific. Absolute waste of money. Btw– 90 $ for a wax. Will never, ever go back!
Sarah J.
Tu valoración: 1 Killingworth, CT
Terrible, inconsistent customer service. The technicians are good but just as soon as you get used to one they leave, the turn over rate is high. The management is rude. The relaxation room is small. Locker room is inadequate. Booking system often has glitches.
Michelle A.
Tu valoración: 1 Westside, Jacksonville, FL
Went here with my sister for her 30th birthday, the place is very nice and everyone was personable and polite. I was extremely disappointed with the quality of the work for the price I paid and the amount of time I was there. I got an hour long facial that felt great but left my face bright red and the next day my face was so dry it was painful. A week later and my face is still much dryer than it should be or ever was before this facial. I also got a mani and pedi and there were spots that were missed and the nail polish did not stay on for more than 12 hours on both my hands and feet. Lastly I got my eyebrows and lip done which was fine but I never expected it to cost $ 60 for a simple wax! I will not be returning, it is far too expensive for the poor quality.
Sarah N.
Tu valoración: 2 Old Lyme, CT
The spa is very pretty, lovely music playing and calm atmosphere, personable front desk staff. However I did not enjoy walking into the relaxation(waiting) room in my robe ready for my massage to find a fully clothed man working on his laptop. I understand that men have treatments there so that’s not the issue, but this guy wasn’t a client, he appeared to be waiting for someone. Honestly I was a little uncomfortable. How about a separate waiting room? My massage was lovely but I felt pushed out to make room for the next client and that’s not how I want to feel after a relaxing massage(and paying $ 150). I have had mani/pedis and facials here and I have been thrilled but I will not have a massage again. Unfortunately the whole experience just wasn’t worth it.
Lauren B.
Tu valoración: 5 Boston, MA
We stayed at the Mystic Marriott this past weekend for my sister’s wedding. The spa did an amazing job of having everybody’s hair and makeup done before schedule — and very relaxed! Angela did my hair and I got compliments on it all night. Not only did they do the entire bridal party, but they fit in my cousins and aunts and girlfriends no problem. Thank you!
Jennifer D.
Tu valoración: 5 Bradford, RI
Went here with my girlfriends for the weekend and had such an amazing and relaxing time! The facial I had was the best, this woman was amazing(Forget her name!!) and my massage was great as well. Would highly recommend this spa. Staff was professional. Atmosphere was super relaxing. Can’t wait to go back!
Polly S.
Tu valoración: 5 Wallingford, CT
Absolutely loved this place! I’ve been talking about them for over a week now because I loved this place so much. Every aspect of this spa was comforting and relaxing. Really well built got being a part of a hotel as well.
Misty M.
Tu valoración: 1 New London, CT
Overpriced with bad service. I had an early morning appointment(8AM) they kept me waiting 30 mins! I would recommend the Elemis Spa – they are superb. I will not be returning to this pitiful place!
Ahiruno P.
Tu valoración: 4 LONG IS CITY, NY
Great spa experience! I had a body treatment and pedi services. The technicians were professional, courteous and did a great job. The spa itself is clean, organized and well maintained. The relaxation room was quite small but i didnt mind it. The reason it wasn’t a 5 star experience was because the check out/payment process wasnt as easy/efficient as it should have been. i was standing around for a good 20 min as they tried to figure out some system issues. all in all, a great relaxing experience and I certainly will return
Safi I.
Tu valoración: 3 Bridgeport, CT
The red door spa in Atlantic City is head and shoulders above this location. The relaxation room in mystic is coed and very small. I booked a Swedish massage it was nice and I felt good after but I still had a lot tightness in my shoulders and back. The steam room is heaven; I enjoyed that more than my spa service. The pool area is very loud and crowded. There was a woman openly breast feeding with her top down near the deep end. Not enough chlorine on this planet to get me in that pool. Overall I enjoyed the steam room, fluffy robes, lemon water and friendly staff. I wish my massage was better and the atmosphere was more relaxing. I might come back for a salon service and to hit up the steam room.
Rachel I.
Tu valoración: 4 Dayton, OH
I was over the moon with my services here. I was staying at the hotel for a dear friend’s wedding and decided to have my hair and make-up done for the big event. I am always wary to have someone else do my make-up, but I was impressed with the make-up artists attentiveness and skill. She knew the exact look I was going for and delivered. She even answered a few silly make-up questions I had and shared tips with me. The hair stylist who did my hair was kind, funny, and VERY good at her job. She fixed my hair perfectly. It was very windy at the wedding and though my hair was a looser look never lost its shape! The only issue I had with my time here was that my appointments began 30 min late which left me with 7 minutes to dash to my room and get changed for the event — I almost didn’t make the wedding shuttle! I had specifically discussed my timeline with them when I booked to make sure I would have enough time. I’m not sure what caused the delay. that is why I went down to 4 stars rather than 5.
Gabrielle S.
Tu valoración: 5 Charleston, SC
Faaaaaaaabulous spa! I love spas and definitely wish I could be relaxing in one every day but I can’t have that luxury so when I get some spa time, I try to soak in every single second of it. I got a spa package as a gift for this location and do not have a single complaint — well one, it went by too fast! When you check in, they escort you to the locker room and show you around so you are familiar with the spa. After you change, there is a quiet relaxation area with comfy chairs, blankets, ottomans and magazines. I’m seriously considering about purchasing the chair/ottoman combo in there, it was so comfortable! Sheryl was my masseuse for a 50 minute Swedish massage and she did an excellent job. She made sure that the pressure was right and focused on areas I said were more tense than others. She made some lotion recommendations but didn’t push me to buy it the way some places do. The girl who gave me my makeup refresher was super sweet and fun — I let her run with it an do whatever she wanted and it turned out great — I’ll never get a smoky eye like that again but hey, it was fun for the day! They don’t rush you out either, you can hang out in the spa as long as you like after your treatment so it’s nice to just veg out and not feel rushed. I felt terrible at the end when I was leaving the makeup girl a tip in the envelope and the receptionist made a comment about how excited she will be because no one ever tips on the complimentary makeup refresher. Really??? I mean come on, she still worked even if it was a free service, the girl deserves a tip! I can’t wait to come back to this spa — it was fantastic and I have an appointment at a Red Door Spa in the city at the end of this month so hopefully that experience is just as wonderful.
M T.
Tu valoración: 5 New York, NY
The best hot stone message I’ve had! I am in heaven! This spa is located in the Marriott Mystic Hotel. The mister and I stayed at the hotel during the Christmas holiday. The mister wanted to treat me for spa time and I was for it! Also, it was a treat for my birthday. The spa has a little retail store on site. From the outside and the lobby of the hotel, the spa is quite hidden. But once you are inside the spa, it is a big part of the hotel. Facilities include the gym, pool, steam room, and a hair salon on site. There is a front desk for checking in. They escort you to the locker rooms, which has the steam room, showers, dressing rooms, and all the bath products you need. After changing into your robe and slippers, you go into the lounge room that includes a kitchen for refreshments and snacks. As a first timer here, you will fill out a form about your medical conditions. The facilities here are quite lovely and well maintained. My hot stone message was so amazing! My massage therapist was excellent. When a hot stone first touch my skin, it first felt like a tiny tingling but the warmness of the stone just melts on your skin. OMG, the hot stones are used to massage your back, legs and arms. It is the best! The only downside is when the massage ends. After wards, I hung out in the lounge reading magazines and relaxed in the steam room. If you stay at this hotel, definitely booked some spa time. It is pricey, but worth every penny. Over the Christmas break, this spa was busy with alot of women in robes. They had the same story as me, their misters were treating them to spa time. I don’t blame them, we can all use spa time during the holidays. I will visit this spa again!