Total Bodyworks

It was a complete nightmare to deal with Total Bodyworks. I ended up walking out instead of having a massage with my Living Social voucher. The receptionist gave me incorrect information regarding the pricing for my services when I made my appointment. Days before my appointment I left two messages to change my scheduled services and I never received a return call. The manager was extremely rude and condescending. She told me I should’ve demanded to speak with a manager instead of accepting the information from the receptionist. She asked if «I thought that companies stayed in business by giving things away for free». I did not request a refund on my voucher but she decided to instruct me to «take it up with Living Social». At this point I politely ended the conversation because the woman made it clear she wasn’t interested in having me as a customer. ***I received notification that the business name has changed to Tree of Life. Be cautious if you book services through the new business name. I wish I could give 0 stars but that’s not allowed.

I wish it were an option to give zero stars. I had a terrible experience and the employees were extremely rude. I called to confirm my appointment the day before and was assured I was on the books. I arrived Saturday morning 15 minutes early and no one was there. I waited around, and when no one showed up by my appointment time, I called their phone number and their after hours number. The after hours receptionist told me the massage therapist was on her way. I asked if I should wait or reschedule, and she said if I had time to wait, they’d be there soon and there was no need to reschedule. 30 minutes later another employee showed up and told me that they wouldn’t be able to do my massage that day. And when she tried to reschedule my appointment, she would only offer me days and times I already said I wasn’t available. She ended up unable to schedule me for a time I was available at all. What a disappointment.

I bought a three-​pack of massages from Deal Chicken. I used the first coupon and UGH, what a horrible experience. I upgraded from a one-​hour massage to a 90-​minute and seriously wished I hadn’t after about 15 minutes on the table. I’m not going to use my second two coupons. They were that bad. It was two massage therapists who split the 90 minutes, which was kind of weird. The second gal had a horrible cold and was sniffing and snorting the whole time. She had to leave the room several times to blow her nose. ICK!

I had a groupon for this place and it was not worth my time or money. First of all, I kept going up to the door because I thought it was locked only to find out that it was open, and the place just looked deserted. Once I got in, the waiting area was not what I expected; didn’t feel like a spa. The girl that took my information was very unprofessional, could barely understand what she was saying. Then I was really taken back when she handed me a tip envelope!!! The massage was ok, but I couldn’t relax because it was not a relaxing atmosphere! Save your money and your time!!! find a more suitable place that will give you the SPA feeling.

I received a groupon for couples massage as a gift. First off, it took over a month to get an appointment, so I thought they really must be busy… not. The place is located inside a shabby office building. You have do go down a narrow hallway to find the office. I open the door and sits two women, one on the couch and one behind a desk. One asks are you so and so, yes I reply, I hand her my groupon and she states I didn’t know this was a couples massage?! We proceeded to fill out the health history while they stared at us. I had to pay $ 25 because my groupon was expired. so the woman asked me if I had the $ 25. I asked if she takes debit (it said on their website that they did), she said no we are just taking cash. I gave her two $ 20 bills and she replied that she has to go to the gas station to get change! WTH! we were taken into a room with two tables and told to undress to our underwear and lay on table belly down. Ok for the good part. My therapist, which I don’t really think is a massage therapist, had no idea what she was doing. she would stop and watch what the other woman was doing to my partner then proceed to try it on me. There was a time I thought she was going to push me off the table. She was breathing heavy and snorting. I thought it was some kind of joke that was being played on us. There was nothing therpeutic about it. I left there more uptight then when I came. I wouldn’t recommend this place to anyone…

I’ve tried to make an appointment for several months and cannot get a call back or when I get a call back there is limited availability! If I can get in the place to use my groupon and have a good experience, my opinion about this place could change — I hope so.

This is a year old business, and from what i can tell, run by a few young women. don’t expect a spa, but the entry way and waiting room will certainly be a turn-​off. not unclean, just… not a spa. the massages themselves are decent, but not life-​changing. bottom line — if you have a seriously good groupon and aren’t expecting a 5-​star environment/​experience, you’ll be fine.

This place is unorganized and the workers are rude! I wouldn’t recommend this place to anyone.