Ray’s Movers

I’ve used Rays Movers twice, both times were seamless. Moving can be so stressful, but they took care of everything! My entire 2 bed/​2 bath was boxed up and on the truck in just over an hour for the first move — insane. I’ve recommended them to family and friends. Don’t plan on moving any time soon, but next time I do I’m definitely calling them.

I’ve used Ray’s Movers 3 times personally for both local and long distance moves, and I’m totally at ease knowing I’ll have Ray’s again for another move in the coming months. I have referred Ray’s to at least 7 – 8 other individuals all of whom have been THRILLED with their professional service, punctuality, and going above and beyond the call of duty.
The service I’ve received from Ray’s has been nothing short of impeccable. For example, prior to my last move I was very distraught and frankly could have done a much better job preparing. Not only did the movers help me pack my items the day of the move but they offered to separately wrap individual cables I had for electronic items so there was no risk of damage. This is just one of the many examples I have of Ray’s going the extra mile. They went over every detail of my move with me before, during, and after completion so there were no surprises. Moving is one of life’s most stressful events and engaging Ray’s Movers is like natural relaxation for me. If you want your move done in a professional manner that is flexible to your schedule and fair when it comes to pricing, look no further than Ray’s!

I’ve used Ray’s for my last 2 moves. I couldn’t be happier. They protected all my furniture as well as my floors and doors. Both crews had nice guys with good attitudes. Make sure you read the ‘non-​recommended’ reviews on this page with all the people that agree with me!

What a joke! We found out last minute about our move and all the other movers were booked; them having an opening should’ve been a red flag, but we chanced it despite the negative reviews.
DO NOT WASTE YOUR MONEY ON THESE MOVERS! They are unprofessional (I overheard one of the movers making racist remarks, they were arguing amongst each other about who was working harder even though us the customers were working the hardest, they made fun of one of our friends, and they even had the audacity to take multiple smoke breaks INSIDE THE TRUCK WITH MINE AND MY CHILDREN’S STUFF STILL INSIDE!!!), they moved with ZERO sense of urgency (again, we did most of the work hauling everything out to the driveway), and then we didn’t notice until they left but they did not leave us our bed frame, and since our move was on a Saturday we can’t even get in touch with anyone in the office until Monday! They took money off for the numerous breaks they took (the first one started less than 2 hours into the job), but over 5 hours for a move that would’ve taken Bills movers far less time.
Again, if they are your only option, you’d be better off saving your money and finding some friends to help and renting a uhaul. Your back may not appreciate it, but your sanity and your wallet will!

I don’t know where to even begin. Upon arriving at my home, after the introduction, I showed the movers what I had to move. The «guy in charge,» told me that it would be no problem, and that we would only have to do one trip. I then asked them how long it would take, and the answer I got was 6 hours. How long did it really take? 11 hours and two trips. I spent the majority of the time watching my stuff because I had one of the three movers asking me how much I wanted for all the different items I had. That made us feel uncomfortable. So as we are unloading the first load I notice the movers moving my entertainment center on the concrete and scratched the whole thing. I was never offered an apology, just a «our manager will handle it.»
During the second load they dropped my Keurig and told my wife «it’s your fault. You handed to me wrong.»
So as we got all the stuff loaded, I found all the movers standing around as my 65 and 66 year old mother and father-​in-​law was still moving the things we still had left. I had to ask them 4 times to finish loading the stuff that was left. I
sold one of the movers a riding lawn mower that we had, and instead of coming back to get it later, her put it on the truck, and made us leave our remaining stuff at the house we moved out of.
So I had to go back the next day and move that my self. Then a 15 min trip to drop off our stuff turned into a 1 hour trip. The said they got lost even though they had been there hours before, and they had instructions. I pulled up and found them on the side of the road pulled over, and I noticed that the mover that was following them earlier in his own personal car was gone. To this day we still have stuff missing. So in conclusion: my entertainment center, my Keurig, us having to move our own stuff, the movers stalling, missing items, bad service, rudeness. What did we get? $ 140 back and a letter that had no heartfelt apology. Just some corporate garbage. I am going on a campaign to tell the world not to use this company!!!

I would stay away from this company at all cost. They were used by Colonial lines as a broker. Jon, came out was very nice did a day of packing and had to leave for another job. When he left the trouble began. His replacement guy who was the driver and loaded the truck was borderline nuts (we were told he was later fired). His workers walked out in the middle of the job. He then had to get another «brokered» set of workers that destroyed the wooden floor. They admitted they did it, (we saw them). Took photos. We had three estimates to repair the floor. There was also damaged done to our belongings. Colonial says Rays is responsible (which I tend to agree) since they had to hire last minute workers from Seattle, Ray’s is saying Colonial is responsible. Bottom line we had to pay the $ 3500 for the floor repair. They spend most of their time defending, deflecting and denying. Chrissy, the office manager wont return calls, and it seems her job is just to put you off long enough that you will go away. We are contacting the county consumer agency in Griffith, IN to address this issue. Ray’s did the damage, they wont take responsibility. I would not under any circumstance use this company.

This company picked up our moving contract and contacted us about our move. We had had so many problems already that we were thankful to be dealing with real human beings. They assured us that everything would be okay!
But on the night before our move, without so much as an email, they dropped our contract. They left us with a bill from our apartment for $ 300 (our move out fee) because we had to schedule our move out in a very strict window of time. They didn’t return our phone calls. They nearly lost us the cost of our whole move.
I’m really disappointed in what happened. I would never consider using such an unreliable company again.