Paws-A-While

I called today for an appt. My phone call was answered promptly and we were told to bring him in they would make room for him today! When we arrived we were greeted by some very kind ladies, one of which introduced herself to Oscar and made him comfortable from the start. He was there for a couple hours. When i returned Oscar was calm and happy. I have had nothing but great experiences from this establishment. Don’t let the negative reviews keep you from trying this buisness, they are worth a try.

I am completely mortified by how i was treated by the owner of this place. I have been to paw awhile 3 times in the past 3 years to have my cat shaved (every November). I called in yesterday to make an appointment, the owner asked me what time i would like to bring him in. I told her 2:30pm ands she asked me if i could come in earlier around noon so i agreed. For the past 3 yrs of bringing him in, i have stayed with him while they shave him because of his timidness. He is traumatized easily and i can’t leave him. When i showed up today she told me to leave him and come back after 3pm. i told her i can’t leave him and I’ve never done it this way before. She then told me she is a new owner and does not do it that way. I did not know there was a new owner, the name is still the same. Besides when i tried to ask her why when i spoke with her yesterday that i would like to bring him in at 230 why did she want me to bring him in at noon? This is where the mortified part comes in.. she would not let me ask her that question, she started talking over me and yelling at me that she doesn’t care what i think that i need to leave and not come back. I was trying to ask her aquestion and she wouldn’t let me. She raised her voice at me, was highly unprofessional. I left with my cat right away to say the least. I have never been treated like that by anybody in my life. I will never go back. I can’t imagine how she treats the animals she works on or her employee’s if she can talk to a customer like that.

I scheduled an appointment at this establishment because my normal groomer was booked out several weeks first thing I was surprised about is that they were able to squeeze me in that day even though they were very busy they did give me the heads up that it would be a little longer than normal just because they were full already which I was perfectly fine with it because I had lots of errands to do. my dog has very big special needs he is a fear biter and cage shy the cool thing here is they didn’t not put him in a cage they hooked him to the wall which I liked a lot because it felt like he was safer and so were they lol they babied him so much at one point I thought you didn’t want to leave I have never seen this side of my dog in public or with strangers. regards to the black mold I did not see any black mold on the ceiling love this place definitely will be my new groomer for permit Thank You penny

We have been customers for several years and can’t say good enough things about the staff and groomers. Penny and Vivian treat my puppy like a princess and she is always happy when I pick her up. I would highly recommend this business to all! My puppy always leaves with a professional looking cut unlike some places that leaves pets hair looking stringy and not blended.
We are so happy to have found a place that make our pets comfortable. Thank you ladies!

Terrible overpriced service! Was quoted one price over the phone confirm that price when I dropped off my animal, several hours later which was far more time than I was told I arrive to pick up our dog and the price has gone up an additional $ 95 because the animal was misbehaving too much. Highly recommend you avoid pas a while and Vivian! They’re building is not up to code, if you walk into the building I recommend you look directly up at the white ceiling and look at the black mold growing on it! Avoid using their service at all costs!