Gresham Appliance Service

Just had our washer repaired. This company is top-​notch! Excellent work, reasonable price, professional, courteous, prompt and effective! I’d give them 6 stars if I could!

If I had to guess, I think that this business has been sold in the past couple of years. My earlier experience were with a business that was more concerned with long-​term customers, not with a quick buck. Judging by our latest experience, we’ll be taking our business elsewhere.
Our Amana range has a nasty habit of burning out the ignitor every year or so. In fact, the first time this happened, I bought the replacement ignitor from Gresham Appliance and the repair guy basically talked me out of a service call since it’s an easy repair. Since then I’ve replaced the ignitor a couple more times, a process that takes me, a non-​professional repair person, about 15 minutes.
Fast forward to last month, and the ignitor once again dies. Only this time, I’m on an extended business trip and can’t replace it myself. I have my wife call Gresham Appliance to setup an appointment. She had to stay home from work to meet the repairman, who was late. [Strike One]. He then quoted her $ 150 to replace the ignitor! [Strike Two] It’s a $ 25 part, it takes 15 minutes to replace (seriously — it takes longer to take the racks out of the oven and the skillets out of the drawer than it does to undo the two wire nuts and thread the new ignitor in place), so even if we mark up the ignitor %100, that means this guy was charging $ 100 an hour and wouldn’t even do us the courtesy of billing in half-​hour increments. [Strike Three].
I’m so sorry to see what appeared to be a nice, local, ethical, non-​greedy business bite the dust.

Husband and I walked in looking for a frig for garage. Dennis helped us, knowledgeable and friendly. We bought a frig and set up delivery which was free. Delivery time came and went, no frig. Had to call twice about it, was told they are running behind since they were down a delivery driver and they apologized. Frig was delivered that day just later than expected and they hauled away an old dishwasher too, for free. Overall good service.