Active Air Heating and Cooling

Craig was great at first — seemed very knowledgeable and friendly, gave me a great estimate. I paid him 2/​3rds of the project up front — which I now regret. Because after getting that money Craig dropped off the radar. I don’t know if he’s an alcoholic, or a druggie, but he flat out went radio silent for a couple weeks. Now, he would shoot an occasional message — which would say something like «Hey, I’ll call you in an hour», and he never did — always vague messages to the effect that he’ll get in touch soon, but never following through. So he didn’t contact me, and lied to me in the process that he would. Finally in desperation I asked for a full refund, and I will take him to small claims court to get it back because I just have this feeling in my gut that’s he’s spent the money I gave him! :) I will attempt to find someone who will actually communicate with me, but Craig has just taken advantage of my trust and the down payment, and that is absolutely shameful. If I could give fewer stars I would! Stay away from Craig Frison!