Viridian Apartments

The worst place I have lived in the tech center. Period. The management will not enforce any rules or respond to loud noise/​parties. You can hear your neighbor above and these places were poorly built. Do not rent here. Alara, carriage place, promenade is better then here. This place is horribly managed.

VERIDIAN /​PINNACLE IS HORRIBLE
Front office is awful (changed manager recently, previous manager was great) Completely changed apartment dynamics Staff unhelpful, just there to collect rent
Refuse to handle any complaints with other residents, high speed drivers, lease violaters, etc
Maintenance is slow and poorly executed
Dog poop everywhere outdoors
Stairwells are filthy
They sweep the hallways every six months whether they need it or not
Walk down any hallway and smell pot, other awful smells, sometimes trash sitting outside the door
Noise is constant from upstairs due to poor construction (ceiling sounds like a drum from normal walking)
Smells from other apartments travel through walls, window sills, vents and utility chases
No investment in keeping apartments modern, unless you want to pay for it
Parking garage is a race track, nearly ran over every day
Central trash smells like a cess pool
No security, non-​residents regularly walk through the grounds /​garages casing vehicles /​apartments, things constantly stolen Just check with Greenwood Village Police Dept.
Guy living in van, sleeps on the top floor of parking garage at night… NO SECURITY NO LIMITED ACCESS NO ONE CARES!
Anybody else out there have the same experience? I’m thinking it’s class action time. Contact me.

Sometime this week I went to check out an apartment. The woman Kristen is unfit for her job. Never customer oriented and cared less about customers. That scum showed the apartment with no interest. The scumbag was showing faces at visitors.
She need to be rewarded for rudeness. please do not rent here!!!

This is the same place as Pinnacle at DTC. They recently changed their name. DONT MOVE HERE. Office staff is horrible and mean. Parking is awful! And there are worms crawling out of our carpet and they won’t do anything about it.

When I first moved here 7 months ago, I wasn’t too sure if I had made the right decision. Today, I am a very happy resident here. the management team has done numerous renovations around the complex. First, they repaired the leaky parking garage and as of this week, they are painting all of hallways and installing new carpet in the hallways. Very impressed. The management does care a lot and it shows. Great work! DTC location is hard to beat.

Hello. While scrolling through reviews, I think it’s important to keep this mind: If people are content and happy, they’re probably not going to write a review saying ‘Uh, everything is fine here. End review’.
With that said, this complex isn’t a 2 star complex, but my review is going to be pretty basic. I just had to try and cancel out all the negative reviews. because I don’t see this place that way. I just moved in about a month ago, but so far, this is what I know:
— It’s quiet where in my section of the complex (I don’t know about the others)
— They complex delivered a washer and dryer to my unit, and I didn’t even ask for that!
— I can walk to Starbucks, liquor store and light rail.
— It’s only a mile run to the resevoir.
— My parking space is close to my apt.
— I have hot water.
So that’s it. This place is nice in my experience.
End review

I have lived at the Viridian Apartment Complex since March 8, 2014. Since that month, I have requested to move out, as the company misrepresented what they provide. Since that day, there have been multiple issues, including, but not limited to, broken fireplace which emits gas fumes, unsanitary move-​in conditions, flooding of my rental unit without water damage repair, destroying the carpet and my personal affects, mold due to the flooding, warped walls and window frames due to the flooding, the threat of erroneous late rental charges, cigarette and marijuana smoke in my unit, hazardous fumes from painting with epoxy on balconies with windows which do not seal, fire code violations preventing egress, excessive police responses (192 in the span of four months), excessive noise, lack of hot water to my unit for three days, and most recently, a maintenance person who took it upon himself to enter my unit, with a key, unannounced and without permission, at 11 p.m. at night. Criminal police charges are in the process of being sought. The incidents violate the Colorado Revised Statutes, and the company has failed to comply with their lease terms, including the right to peaceful enjoyment, and the habitability code. This does not even begin to cover the unsanitary conditions of the gym, restrooms, pool, and other facilities. DO NOT MOVE HERE.

Id like to preface this with saying that I havent had any issues (personal or otherwise) to give me a biased opinion beyond what exists at face value. Ive always paid my rent on time, never had any direct conflicts with anyone, etc. Additionally, Ive been living in apartments for close to 10 years now over various places across the country. This gives me a pretty good idea on what «the norm» is, where different places excel/​fail, and so on.
When I first got here a few years ago, this place was great. Awesome staff, great location, excellent maintenance, good amenities, considerate neighbors, etc. In the last 2 years, they have been sold to a different company THREE times. I think that by itself says a lot.
The quality of the staff has been on a steady decline. While there are still some good employees that genuinely want to help, they are often out-​shadowed by the ones who seem to avoid helping you. Quite literally, most times it would require less effort from them to help you in contrast to providing assistance. Compounding this issue is the fact that they are routinely undermanned. It is trite to wait 20 – 30 minutes in the lobby to even be seen by any kind of staff member. This is true for even the simplest of issues (picking up a package for instance).
Parking, while ample, still proves to be problematic. As Jessica A. pointed out, many people (such as herself) routinely park in other peoples spots. Considering that it costs $ 50/​month for an additional spot, people often find themselves paying for other people to park in their spots. Personally, I think this is ridiculous since there is always available parking on the top floor of the parking garage. It doesnt take much effort to take the stairs down. Also, if youre carrying something heavy, there is an elevator on each side of the garage that can be used. I have multiple vehicles and regularly park on the top level for these reasons.
The «Valet» trash service they implemented is both mandatory and useless. For the extra troubles, youre taxed $ 25/​month for this service. I do understand the reasoning for this, and its a good idea. Its just very poorly executed. For awhile we had an issue with the trash chute becoming clogged and trash would just pile up in the area. Its not the staffs responsibility to throw out/​clean up our trash because we’re being lazy and cant figure out how to properly operate a gravity fed trash chute. The issues with the service are pretty annoying. You have to put your trash can out during certain hours, with the bag tied in the can. If you work a night shift, youre pretty much out of luck here. Since the bag has to be tied, any trash you accumulate while your trash is out, ends up on the kitchen counter until they pick it up (gross). To make things worse, often times your trash doesnt get picked up at all even when you follow all of their guidelines. I quickly came to the conclusion that it was MUCH easier to take it out myself.
The neighbors have become less courteous towards each other. This effects all facets involved with living in a mass cohabitant type situation. From parking in each others spots, to noise in adjacent units, to people in the pool. The staff will often provide the solution «just call us when its an issue and we’ll take care of it.». Which in practice, is hardly a solution. If someone is parked in your spot, or if there is a frat party in the pool at 11pm, good luck getting ahold of a staff member to eradicate the issue.
While the prices for rent have steadily gone up, this is to be expected. My only issue with the rent going up is its gotten to the point where it makes more sense to simply buy a house/​condo. Im paying close to $ 1400/​month for a small 1 bdrm apartment here. That could quite easily cover a mortgage. In my opinion, the only thing keeping most of us from doing exactly this is the inconvenience that is involved with the moving process.
The amenities are nice. There is a lightly equipped gym, basketball court, heated pool + hot tub, and even a redbox on location. The units are nice. Many have stainless appliances, gas fireplace, balconies, faux granite counter tops, etc.
The maintenance is on point. Even when its not an emergency, they are very quick to fix the issues. The maintenance staff is genuinely helpful and friendly. Probably the best maintenance system Ive experienced. Submitting requests online makes things very easy and its a very streamlined system. I wouldnt change a thing in this regard.
Hopefully, they get their ducks in a row and figure these things out. The location is awesome and is only ½ a mile from the light rail, less than a block from I-​25 (with no road noise!). It would really be a shame to see this place go to waste. Regardless, I am personally seriously considering leaving whether they fix the issues at hand or not.

They towed my car after being in the wrong spot for less than 10 hours with no warning. This is total bs. The spot was always unoccupied and there were plenty of spots open. There is no reason to be immediately towed. They only care about making money and not serving their renters who pay a lot of money to live here.

The scariest thing is picking a place site unseen but on the day I arrived, all my fears were put at ease. I lived at Pinnacle at DTC for almost a year and a half. The leasing process was easy to do over the phone and the internet. Since I lived out of state, we played phone/​email tag to find the right apartment. I received a great deal since I signed a longer lease. Lindsey was my leasing agent at the office and was wonderful. She showed me around the place before giving the keys to my new home and gave me the quick run down on trash, parking, and all that jazz. The property is located in a quiet part of the tech center and has a couple cool restaurants within walking distance. A lot of families and professional singles live here too. You’ll see a bunch of kids running around the pool and hopping the fence at night from time to time.
My apartment was on one of outer wings of the main building. I could hear people walk past my place once in awhile. However, the walls on the ceiling/​floors are pretty thin. Twinkle toes lived above me and judging by how she walked, I thought she wore a size 15 men’s shoe with that beastly stomp of her’s. I decided one night to do an experiment and made chicken curry and made it STRONG. The stomping subsided for a bit but started up again the next evening. The more i made curry, the quieter her walk was. Then whenever my girlfriend was over and walking her dog, she noticed the girl upstairs would be out on her balcony flicking her ashes over the railing.
My initial experience with Pinnacle at DTC was great and would easily give 5 stars. The office staff which included Brandon and Lindsey were excellent. Brandon really put his neck out for people, always popping up to greet people and invite them in. Lindsey did the same thing and really made the experience memorable and worthwhile. Even the maintenance guys were friendly and helpful.
However, after Alliance took over ten months into my lease, things when downhill. The girls at the office look constipated and really don’t make an effort to help anyone when they walk in and always appear to be «busy.» They hired another guy and he also has the same «I don’t care» attitude. The maintenance guys are good with the exception of the older guy with the scruffy beard. We had a huge rain storm and my windows were leaking. He just walked in (looking pretty drunk), looked at the window and said «Yeah, yup, they’re in the process of upgrading the flashing outside but other than that, there’s nothing I can do. Just put some towels there and if it gets worse we can send someone in a couple days.» Also, there’s a Russian family that shows up at the pool each summer and invites their friends. They bring glass bottles out there and even smoke. (No smoking allowed at the pool) They don’t even live there because one of the residences actually asked them one time and they said no and still come in whenever they feel like it. I went to the office to tell them and said they would go out there in a bit and ask them to leave. Fast forward a couple hours later and they’re still at the pool smoking and drinking,
I ended up owing the apartment about $ 100 when I moved out. I didn’t clean the kitchen too well and they charged for deep cleaning the entire place which I understood. The remaining amount was about $ 60 or so dollars which was the remainder from my month to month lease. My 5 star experience turned into a 2 star experience over the course of my lease and after the property management change. 3 stars is my final rating: If you can get past the office people, I think you’ll have a fairly smooth experience after that.