Kuni Lexus of Greenwood Village

i took my car lexus to lexus greenwood village, to get oil change, at that place they threat you as family, great customer service. well you waiting they offer u coffee, tea, snacks, even breakfast wow, what a nice dealershp place to get oil change. it takes them 30 min to get oil change and they wash your car, and fill with gas. highly recommend lexus of greenwood village!

Put very simply the experience with Kuni as a whole has really redefined my wife and I’s expectations of who we buy our cars from. We were not only extremely impressed with our sales representative Van Saukam professionalism but his in depth knowledge of cars and the ability to provide that knowledge in a very user friendly way. Most importantly he took the time to truly understand our needs and not push for the bigger $ sale. We also were more than impressed with all of the staff we were exposed to from Richi in finance, Michelin in management, to Perrie who walked us through all of the ins and outs of our Lexus. If you are looking for a luxury vehicle I would strongly urge you to go to Kuni and ask for Van.

Shout out to Marshall Colton (sales) and Tony DuPree (technology), I got a brand new 2015 Lexus is350 F-​sport, exactly what I wanted for exactly what I said my budget was! COULD NOT BE HAPPIER and I asked Tony to tell me every little detail (inside and out, under hood as well) and he nailed it. I even went up to Tony without a scheduled appointment and he did not hesitate once and sat down with me and told me every little detail and feature of my car. So knowledgable and so willing to help!

I came here with the intention of leasing a CT hybrid.
It was basically a huge waste of two hours, as the lease numbers given to me were OUTRAGEOUS and it took my (confident, yet some what oblivious) salesperson forever to simply give me a ballpark on the car.
The dealership is insanely nice to the point where it’s absolutely excessive, but in the end, you’re paying a very pretty penny to buy a car from a dealership that is likely nicer than your home… I just don’t see the value in that.
This is a great place to buy a car if you want to be waited on hand-​and-​foot and are willing to pay for it every step of the way.
On the bright side, this is definitely a place I would come to get my car serviced. I can hang out in the movie theatre and sip on lattes while they decide which unnecessary parts to replace on my car so they can support their rent.

«I gotta leave this town and come to you»
«break (oh …), this (oh …), curse (oh …)
«ha ha ha»
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Quick Review™
+ The best hybrid (CTh) that I have ever driven, that’s for sure. Lexus is simply crushing it!
+ I cannot recall the names of any of these dapper gentlemen — or more specifically the head jefe that hooked it up with the fleet of hybrids — but in any case: they came through.
— GPS is garbage. Why are all vehicle in-​dash GPS devices always complete shit?
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These vehicles do more than to accomplish looking good. I don’t know: none of the folks from Kuni Lexus built these vehicles, so what is the point of harping on that aspect. Let’s address the level of hospitality from the Lexus representatives. Class acts: all around, class acts.
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I am relieved I did not get carjacked similar to Vernon Forrest or hit that goddamn deer that was galloping around along the highway trying to drag-​race with me. I am relieved that I am measurably excellent at backing in at car parks. I digress.
I know what you’re thinking. Edwin, what the hell does any of this have to do with Kuni Lexus of Greenwood Village (Colorado)? I am about to flag the shit out of this stupid, rambling review. You’re a jerk and I am tired of you.
Relax, ladies. Ladies! Relax! Your reviews aren’t perfect either.
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Service (*unrelated to vehicle mechanical service)
Upstanding
Hardware (*not taking into account the typical shit GPS)
Upstanding
Basically, all cool as shit.
I don’t make it a habit to drop five-​star reviews left and right. It’s not because I am a jerk, it’s just that I don’t think that every business I patronise is «As good as it gets!» The Lexus dealership in Denva (Denver) is definitely as good as it gets. It’s as good as it gets, I said!
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Rating: Five-​stars, «Woohoo! As good as it gets!»

Wow! We have always been a Toyota family, so we felt guilty going into Lexus, even though they are the same family. After having two bad experiences at Toyota dealerships in the area, we decided to come here and check out the NX we heard about. we were just killing time, we actually had an appointment north of Denver at a Toyota there to trade in our RAV4 for a new one, but we were WOWED by how Ray and everyone there treated us. My husband and I ended up paying a little bit more than we were budgeting for on the RAV, but we are so happy and Ray worked hard and got us a great deal up front, that we couldn’t be more ecstatic. To everyone at Kuni, THANK YOU again!

I took my recently purchased 2007 Lexus RX 350 for the 115K service. The people at Kuni were very professional, courteous, and attentive. The place is exceptionally clean, welcoming, and pleasant. My service rep Chris Konzin was very helpful but he did not tell me about the discount for Costco members of which I am. I did ask fir any types of discounts. He should of told me. I now hope that the management will do the right thing and give me the Costco member discount. They checked the vehicle and found some issues which was not detected by the mechanics at the Manheim Auto Auction. I paid $ 125.00 for these mechanics at the auction to check out the SUV before my purchase. They gave a clean chit when they should not have. The battery was an issue. Not a major one. But having leaks in 2 places is a major issue. Kuni’s mechanics found out the problem. I will work to get these problems fixed.
My experience was great. They matched the price for the battery. They agreed to match the price for the tires which also needs replacing.
The nice surprise I got was that Kuni put in over 14 gallons of premium unleaded gasoline in the SUV at no additional charge and also gave a free car wash. Now that is a little bit of extra class befitting a Lexus dealership. The coffee, clean place, the massage chairs, TV lounge with recliners, and some snacks are fine and dandy but filling up the SUV with gas was a nice pleasant surprise. I never asked nor expected Kuni to put in about $ 40.00 of gas for free. Yes, free as I was not charged for it. I have never had any auto service place including dealership put in gas in any of my cars. Kuni is the first.
Yes, service at a dealership is a little bit more expensive than a regular auto mechanic place but the experience at Kuni was very different than other auto service places I have been. Kuni is a class onto itself. This is a superb place to get a Lexus serviced.
I do recommend Kuni. I have visited Stevinson Lexus and was not impressed with the amenities like those at Kuni.
Keep up the good work but need to be watchful of your pricing.
I will visit Kuni for the 120K service in the next 3 to 4 months and to fix the leaks.
Thank you Chris. I look forward to a continued and long relationship but you need to be a bit more reasonable on the pricing. I would like it that I do not have to do a comparison shopping and then you match it. Your pricing should be such that when I do such comparison the difference is either zero or less than $ 20.00. That would instill confidence in your pricing.
The amenities are a nice to have but should not increase the price over the market.
Kuni keep up the good work. Your mens room is superbly clean and the washbasin taps is unique. The waterfall flow from the tap is the first I have seen anywhere. A great place to get your Lexus type car serviced. Top Notch. It is the best auto service place I have been to and I have visited so many in the past 27 years I have been in the USA. In Colorado, California, and Kansas. There is none better than Kuni Lexus in Greebwood.
The people working at Kuni all were keen to serve your needs and address your concerns and they all seemed to know what they were doing.
A very well run place. I glanced at the GM’s office and the big man seemed so relaxed and was doing something with his phone. It shows he has the right people working for him and they are doing their job so he does not have to intervene to put out fires.

Bryceson is my absolute favorite :)
He’s smart, friendly, and quick to respond to your technology needs.
I can’t speak highly enough about this facility
They never seize to disappoint. From service dept to finance car washes. They all hustle and work diligently
Love that there’s a butler here that is always smiling and asking if you’d like coffee or refreshments
But the location, you have a wide array of inventory to choose from
2-​story beautiful showcase setup
Theatre to keep you entertained while waiting for a car wash or when you drop in for service
Tv monitors in the restrooms
Cloth towels are always stacked in restrooms
Business center– printer is not always working but I mean you’re here for your Lexus not at a FedEx print shop
Fountain drinks and coolers/​gourmet coffee makers
Staff are on top of their game here and never fall short to follow through on tasks
I highly recommend this location of the others when shopping for a Lexus and becoming a member of the family as its a clean and organized facility

Awesome. Actually looked forward to bringing my car in for service! Who does that?
New classy location has wonderful amenities and beautiful atmosphere.

Truly the best car buying experience I have ever had. The salesman was helpful and followed up with me enough, but not too much. The business office was very professional. Obviously, as they do at every car dealership, they try to up-​sell you things but I actually wanted a tint and the warranty was reasonably priced and was presented in a way that made sense. After everything was done, they have a delivery expert that oreints you to your new car. It was 9:30 or 10pm (we got a late start getting to the dealership), and he was more than willing to stick around. Also, he said that he would come to my home or business if I needed more help.

This dealership truly is first class. Every employee is focused on providing the best customer service experience. I didn’t purchase my Lexus at this dealership, but when I moved here from out of state started servicing my vehicle here. I’m impressed by their attention to detail and how well they accommodate my needs. My next new vehicle will be a Lexus and I will definitely be purchasing it at Kuni. I highly recommend this dealership!

I was not impressed with the shiny store or the salesmen in suits. They are still car salesmen and will say anything to make a sale, whether it is true or not. Too bad, Lexus makes good cars

Hands down the most amazing customer service we’ve ever experienced (AND AT A CAR DEALERSHIP!!)
They have an awesome systems that automatically recognizes you when you pull into their service center so you’re immediately addressed by your last name.
Everyone is crazy nice and professional. They go above and beyond to make you feel like you’re the most important person in the room.
Their waiting area… Oh god I can’t even start to try and rave enough about this area. Go there and just experience it yourself.

Kuni is a really great dealership. They always have taken good care of us and our car. Shelly Vogt in serviceis great to work with and keeps you informed of what is going on with your car! She is the best! Their waiting area is like no other! You should go. They will take care of you.
peggy from centennial

Jeff K. from service department provided me with great dealer experience when I took in my GS hybrid for warranty work. The brand new showroom had comfortable couches and coffee machine.
The difference between a Toyota Camry and ES350 is more than just leather, Lexus service premium is worth it. Most employees have been here for years which makes happy workers = happy customers.

I put off buying a car for a month because of how much I hate car shopping. After reading tons of reviews on cars and dealerships, I decided to finally visit Kuni Lexus. My experience was nothing short of five stars.
I worked with Ray Belanger and he was excellent. I felt like he truly cared about what I wanted and did an amazing job delivering. On top of that, he was very patient and handled my indecisiveness well. He worked with me to get the best deal and never tried up-​selling me. I told him what I wanted to spend, and he never tried to push me for more. In addition, he was very honest and forthcoming with everything about the car. The car fax is provided for your viewing on the front end without even asking for it.
The best thing about the experience was that it was actually fun. I spent several hours at Kuni and actually enjoyed myself. The dealership is downright gorgeous. I have never been in such a beautiful dealership. It is huge and two stories. They have a theater, barista, massage chair room, balcony for drinking your coffee and admiring the view. I would come here to just hang out for the fun of it, and they actually encourage that while your car is treated to a complimentary car wash. Kuni wants to build that relationship with you and be your dealership for life. They sure have me…
I highly recommend Kuni if you are looking for a five star car buying experience. I can’t rave enough about the facility, the people, and these cars. Make your life easy and visit Kuni!

What a nice facility and staff. I missed my morning appointment. The team followed up with me and got me in in the afternoon. It was a snowy day. I pulled up to the garage, the doors opened and I was immediately greeted by two staff members. My car was quickly checked in and I was escorted to the upstairs facility. That’s when I was really impressed! A refreshment bar staffed with a barista. Work stations with printers and computers. Lounge are with piano, massage chairs. THE WORKS. The time flew by. I got a lot of work done while my car was being serviced. No stress about taking the time during the week to get the car fixed.

This place is outstanding as far as customer service and amenities go. The people that work here have to feel like the luckiest Lexus associates around! My husband and I were shopping for a Lexus, the NX F Sport, they didn’t have a black or white one in stock but the car salesman looked at really tried to help us find one. We were able to test drive the exact car in grey but just couldn’t settle on the color. The salesman was extremely friendly and personable and want over pushy. We ended up waiting 2 weeks for our dream car from another Lexus dealership in CO. I felt the sales guy did everything in his power to help is out but we just couldn’t he’ll get the deal done here.
The amenities: WOW, they have a full service coffee bar with a barista, food and a movie theater. oh and get this… IT’S FREE!!! Yep! Amazing. You can even come here just to get your car washed if you want. This is the best Lexus dealership I’ve ever seen.

A bidet in the bathroom. Isn’t this intriguing. Why? I guess for me not to ask why.
You can have a massage on one of the chairs they have while you await for someone to help or wait for your car. I did not get to try it because they were already being used.
They have a nice snack bar upstairs near the fancy TV room where there is someone to assist you. If your downstairs then you can grab a water, soda, juice, fresh fruit or some other kind of snack. No alcohol. Too bad. Maybe sales would even be better.
Love the cars. Thanks Lexus for a fun afternoon.

Kuni Lexus is a wow experience for service! After just relocating to Denver from Scottsdale, AZ– I was extremely impressed with the care and service I received from this remarkable dealer. The service dept (Jared T.) went above and beyond to make sure I was well cared for and my vehicle received the prompt detailed attention required. From the beverage service to the wifi work station, I could not have been more cared for during my recent visit. This is first class service all the way!