Heritage Cleaners

I recently needed some alterations done on a couple pair of pants so I took them to this location as I was satisfied from their previous work. I left them with an extra pair for example just as before. Unfortunately, this time the pants were still to long after paying $ 16 per pair. The manager said they could redo for an additional cost of $ 16 per pair. Really? Charge me again? Horrible customer service Dale. I will never use this cleaner again.

Overpriced and ruined my winter sweater which is now a terrible grayish red color. Will never go back

STAY AWAY — Terrible service with rude staff. Needed an item done overnight, so dropped it off on a Wednesday. My spouse dropped in to pick it up Friday AM and my pants were lost. This happens every once in a while with dry cleaners, but when I contacted the person who works there every weekday, he insisted I decided not to drop off the pants even though I had possession of the claim check. He even walked 2 doors down to the other dry cleaner and asked them if I had clothes there, which is none of his business. He still remained skeptical even when I had to escalate the situation. They finally found my pants, but the operations manager could not deliver them to my house, only the store, so I had to go on my business trip without the pants. Terrible place and will never walk in there again, or any Heritage Dry Cleaners for that matter.

Not sure how these guys sleep at night — brought in 12 articles of clothing and bill was $ 90 — which was even after a 20% off coupon. Not sure how thats possible but I will never return.

I was in Denver for a business trip and I spilled a glass of OJ on my only coat during my flight. I was desperately looking for a cleaner in DTC who can clean my coat in one day and finally I found the Heritage Cleaners. They did a great job cleaning my coat & scarf, and it was just a really pleasant experience.
The girl works there is super friendly and easy to communicate to (A couple of the cleaners I called were very hard to understand … therefore I wasn’t even sure if they understood me either)
The price was very reasonable. On top of that, they even gave me 25% for being a first time customer! That was very nice of them. In the same shopping strip there’s another cleaner that offers $ 2 flat price per garment. I think that’s a great combination — if I live there and need to get my clothing cleaned, I would bring the nice items to the heritage cleaner and bring the everyday shirts to the $ 2 place.