I stopped in here recently to check bullion prices on silver. I also checked out a few silver eagles. They’ve got very competitive prices compared to reputable online dealers. If you’re considering buying or selling precious metals I’d give this place a shot at least. They’ve got a larger store up in Denver. As far as customer service goes, they’re there to help as best they can. I’ve never had any problems with any of their associates. Remember though, they’re cash only.
Brandon B.
Tu valoración: 1 South Lake Tahoe, CA
My fathers birthday was rapidly approaching, Being his 50th year on planet earth, I definitely wanted to give him something special. After much thought I decided to give him a genuine $ 50 Gold Buffalo Coin. My dad loves coins, gold and the USA so it was a perfect fit for a 50th b-bay gift. I started calling around and found out they aren’t that easy to find. There were only a couple of coin shops in Denver/Boulder who had them and Rocky Mountain Coin Exchange was one of them so I drove down from Breckenridge(92mi.) to buy one. When I got to the Rocky Mountain Coin Exchange on Arapahoe Rd. sure enough they had one for $ 100 over golds spot price. It was about $ 25 more than I have paid in the past, but It was for my dad so I said I’ll buy it. They checked the spot price and wrote up the order. They then asked for my ID and that’s where the trouble began. I misplaced my drivers license last week and I’m still in that period in which I am hoping that it turns up somewhere like it has so many times before. So I went to my bank and got a copy of a copy they keep on file. Plus I do have my employee ID. Well that copy of my D.L. just wasn’t good enough for the guy at Rocky Mountain Coin Exchange who wouldn’t sell me the $ 50 Gold Buffalo. Apparently they have a self-imposed limit and any purchase of $ 1500 or more and you need an ID. My dads coin came to $ 1504, just $ 4 above their limit, but the guy(who needs to take a class in customer service) refused to sell me the gift for my father. He was rambling on and on about how the rule(it’s not a law) prevents money laundering, ya right dude? Spare me, I’m a ski photographer, it’s a coin for my dad. I drove down from Breck to buy this coin after calling your coin shop and no one said, be sure to bring an ID. After being refused service at Rocky Mountain Coin I immediately called the coin shop in Boulder to try and rescue the trip to the city. First thing I asked them is if I needed an ID to buy the gold Buffalo and he said well how many are you going to buy? I said, only one for my dad’s b-day present, he responded that for one or two coins an ID would not be necessary. Cool, I be right there… It was 40 miles north of RMCE and just starting afternoon rush hour. Never the less I programmed the GPS to lead the way. Unfortunately traffic was so bad that after 30 minutes or so I had to cancel the trip because my ETA was after the other coin shop was closing. What a waste of time and energy. I will never attempt to shop at Rocky Mountain Coin Exchange again, seriously, if they don’t want my money, I’ll shop elsewhere!
Christopher S.
Tu valoración: 3 Denver, CO
For most of my precious metal needs, RMCE has been a good source. The prices are spot on, the premiums are not outrageous and they deal with what they have in stock, so no game playing with inventory. I like all of those things and those things keep me coming back. I have not had any problems with the actual products here and that is important. However, this location is staffed by a person who would probably be better behind the scenes. I understand that dealing with the general public can be annoying, but taking out one’s frustrations on the unsuspecting and undeserving is a good way to lose your customer base. Take it for what it’s worth, nothing more. RMCE does not sell anything I can’t get elsewhere. I’ll probably still buy from this company, but I have little reason to go out of my way to deal with them first.
