Snip Doggy Dog

We brought our Bichon/​Shih Tzu here for the first time and the salon is very clean and attractive, he smelt great and we loved the cut but they scratched his private area while cutting his hair. We didn’t think anything of it as it wasn’t that bad but come to find out another dog in our building had been groomed here and has to go to the vet afterwards because he had a swollen eye. Not sure if we will return

I love this grooming salon. My cavalier King Charles gets her hair cut here by Stephanie who is excellent. My dog comes out looking absolutely adorable. Stephanie loves dogs, loves what she does and cares about the comfort of the dogs she grooms. When I went in today — they had me reschedule because it had only been 24 hours since my dog received vaccinations and they didn’t want her to feel any discomfort. Jen at the front desk makes scheduling very easy. I also love that the dogs are groomed in a separate room in the back with a glass wall and door separating it from the lobby. My dog is a runner and I like her to be safe. I highly recommend this grooming salon.

I took my cockapoo here on Friday and he got a great haircut. When I picked him up he was scooting his butt on the floor of the shop. After I pointed it out the groomer said that sometimes happens when the hair is cut and they «arent used to it». I thought OK, I guess that makes sense.
Later that evening I noticed my dog scooting, licking the area and generally not behaving like himself. When I took a look at it I found a huge clipper burn all on his butt and end of his tail. So not only did the groomer hurt him but lied about it to my face. My dog is miserable and for the past two days I have had to put him in a cone and a onesie so he doesn’t scoot and bite. I am beyond pissed and for certain will not be going there again.

I just picked up my two puppies. Rio/​lulu. Maltese and maltipoo Charlene did another fabulous job on both my dogs. They never looked so good. Charlene is a real professional and takes pride in her work and it shows.
She is the best groomer we have ever had for our dogs.
Great job. Thanks. Again!!!

KAYLA IS THE BEST!!! & HULK (a teacup yorkie) ABSOLUTELY LOVES HER AND HIS HAIRCUTS!!! (she takes her time and he always comes out looking great she knows how to give the perfect doggie haircut!)

I brought my standard poodle to Snip Doggy Dog and they also BUTCHERED my dog. The awful groomer shaved down some of his ear hair then left other parts long, ear hair length ended up waaaay lopsided, the back of his neck was shaved down more than the rest of him, his leg hair was cut different lengths, AND the «groomer» SHAVED OFF HIS TAIL. yes. Shaved off the poodle’s tail down to a nub. You know, bringing a poodle to get groomed in Greenwich you would expect the groomer to NOT CUT OFF his tail but to work out a matted pom pom. Or to call the owner and discuss it. AND to add insult to injury I was told it would be an extra $ 27.50 for the «precision hand cutting». Really? As a litigation attorney they are lucky I don’t sue them. Oh. One compliment. His nails came out nicely and his ears were cleaned properly. Lastly. I left a message on the shop’s voice mail telling them how disappointed i was. Someone called me back on a Friday and told me the groomer would call me Monday to discuss the matter. A week later and still no call.

I’ve been taking my beloved babies to Snip Doogy Dog since they opened. At first the staff was friendly caring and compassionate. My male is especially sensitive to the grooming process. The groomers were great. My dogs never came home looking better.
My past visit has been the worse ever. The groomers I’ve had in the past were always perfessional. They took their time with me and my little ones to make me feel comfortable. Their apperence was neat and well kept. This time when I walked in there was an employee in the lobby on their cell phone ignoring that I even exist. When the groomer comes out it is was not the ones from before but someone different. The groomers apperence is ragged and even wearing flip flops. They no longer spend time with me but drag my babies in. They don’t even greet them like they used to.
I can hear yelling and laughter in the back and see that a group of «professionals» are acting more like they are at a social gathering than at work. I can see why management always has the same groomers in the front of the shop. They are to hide what is really going on. I had a friend do some recon for me. I asked her to visit and snoop around. She looked in the back and saw my boy being yelled at and tossed around by a groomer. (She will go nameless even though I want to scream and yell from the roof top).
I then rushed back and waited for my dogs to be finished. The groomer didn’t even bring my dogs out to me to see if I like their haircut. I paid reluctantly and did not leave a tip.
When I got home I did an inspection. The haircut on both my dogs was choppy and rushed. They still had knots in places. Their ears were not cleaned and their privates were hardly shaved. The nails were not even touched. My female had red marks on the back of her legs and my male will not even come out from under the bed. He is shaking and has the most petrified look on his face. It reminds me of pet smart with boutique prices.
This will be the last time I will go. One or two groomers are the best I’ve ever seen. I’m just not playing Russian Roulette with my beloved dogs. Something fishy is going on and I do not like it. It really is to bad because they used to be the best in the area.
Snip Doggy Dog is now Snip Doggy DO NOT!

I have been taking my tiny Toy Yorkie to Winnie for quite a while and she is absolutely fabulous. She is the only one who can get a bow in my litte «Bear’s» hair, and Bear allows it to stay on. I slways wanted one on my tiny hellion, but, only Winnie could accomplish this. She is also sweet and very gentle and caring with her. A true professional. Her grooming is always perfect, doing what I asked, not what «some felt should be done». I highly recommend her and this grooming salon, you will not be disappointed
Graycie T

The people and atmosphere at Snip Doggy Dog couldn’t be nicer. The Dog grooming services over the past few months we’ve been going are inconsistent, with some groomers giving great service and others giving lopsided or unusual haircuts. Prices are inconsistent, too — I never know how much they’ll charge until I get the bill afterward. Overall, I’d like to try other local places and see if we can get better, more consistent and less pricey service.

I took my gorgeous australian labradoodle to Snip Doggy Dog. They BUTCHERED her. She was shaved to her skin all over her face and ears, with shaved spots throughout her body. Other parts that were «cut» were done with all the skill of a 5-​year old brandishing his father’s electric razor. My whole family cried when they saw what happened to our puppy. It’s been three months now and it’s only half grown out. Our new groomer asked «who did this to your poor puppy!!!» and was SHOCKED that anyone could do something so awful and actually charge for it. I WOULD NEVER USE THIS PLACE AGAIN. Not even for just a bath. I have now met at least 6 other dog owners in Riverside /​Old Greenwich whose dogs got the same butchered look and also ended up in tears. Save yourself the $ 110. A child could do a better job grooming a dog and would have the sense not to shave it down to the skin.